Best 4 Star Hotels in Downtown El Paso

"This was a nice hotel. We did have a bit of an odd experience. My husband encountered an incredibly drunk individual directly off the elevator on our floor at about 10 - 10:30 at night. This person wasn’t staying at the hotel, but apparently came to the hotel to go to the bar that is on the rooftop. He was so drunk, he was unconscious, so my husband called hotel staff, who contacted 911. It wasn’t a great situation as he was throwing up all over the place, and in and out of consciousness. They ended up taking the man to the hospital. My husband stayed during the whole thing. They took my husband’s information, but we never heard from hotel staff to apologize, or thank him for finding this guy. Very odd. I’m not sure I was say this is a family friendly hotel. At the pool, we encountered folks vaping, drinking, and scantily clad. If I ever return to El Paso, I would probably look elsewhere. Breakfast isn’t included, and there isn’t much in terms of stores around the hotel. Overall, the staff was great and friendly, just not sure it was what I was expecting. "

"There was no breakfast included and the only parking options is Valet parking for a fee of $30 per night. However, my stay felt luxurious and the staff was very pleasant and helpful. The location is also convenient to lots of things to eat and there is a lot of police patrols which makes you feel very safe. "

"Room was absolutely incredible! Bar experience was a 12/10. Definitely will be back! "