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DoubleTree by Hilton El Paso Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton El Paso Downtown

Terrace/patio
Daily buffet breakfast (USD 22.00 per person)
Meeting facility
Pool
Room, 1 King Bed, Non Smoking, Patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available
  • Gym

Explore the area

View in a map
600 N El Paso Street, El Paso, TX, 79901
  • Plaza Theater
    ‪3 min walk‬
  • University of Texas at El Paso
    ‪15 min walk‬
  • Sun Bowl Stadium
    ‪2 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(41 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

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  • Pool
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  • Free WiFi
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4.3 out of 5, Excellent, 1,005 reviews
The price is €117
includes taxes & fees
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Hotel Indigo El Paso Downtown by IHG

About this property

DoubleTree by Hilton El Paso Downtown

Hotel with a restaurant, near Paso del Norte International Bridge
A restaurant, a 24-hour fitness center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton El Paso Downtown. During your stay, you're just a quick walk from Southwest University Park. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Paso del Norte International Bridge and 9 minutes from Fort Bliss
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton El Paso Downtown. For a fee, parking is available.

This 4-star El Paso hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Liquid Lounge - Onsite bar.
M Cafe - Onsite coffee shop. Open daily.
Casanova - Onsite restaurant. Open daily.
Ristorante Casanova - This bistro serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A restaurant

Restaurants on site

  • Casanova
  • Liquid Lounge
  • M Cafe
  • Ristorante Casanova

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.75 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 per person
  • Self parking fee: USD 20 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 153 out of 1005 reviews
Rating 4 - Poor. 86 out of 1005 reviews
Rating 2 - Terrible. 107 out of 1005 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruby

Stayed 1 night in Jun 2025

4/10 Poor

MaryJo

Travelled with family
Disliked: Amenities
The AC was not working properly. The restaurant smelled like sewage. The reception staff was extremely nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
You didn't use or handle cash, being a cashless hotel is not good.
Stayed 1 night in Jun 2025

2/10 Terrible

Aileen

Travelled with partner
The property was not clean. Carpet was dirty, by the door and by the fridge. The drapes were torn. The door to the pool was broken. The tv didn’t work. The tech was called then it was fixed then we left the room came back and the volume didn’t work again. I left a towel and called them left my number and they never called me to say they found it or didn’t. The frames in the room had been broken one had a glass frame and other was without a glass.
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Stayed 2 nights in May 2025

2/10 Terrible

Tenny

Stayed 1 night in Jun 2025

2/10 Terrible

Alex

Disliked: Cleanliness, property conditions & facilities, room comfort
Horribly ran and dirty with leaking plumbing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay! Love it.
Stayed 1 night in Jun 2025

10/10 Excellent

luis

Stayed 1 night in Jun 2025

10/10 Excellent

Sheer Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff
Stayed 1 night in Jun 2025

10/10 Excellent

Imelda

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Kristen

Stayed 1 night in May 2025

10/10 Excellent

cristina

Travelled with partner
Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

4/10 Poor

Pearl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Elda

Travelled with group
Disliked: Cleanliness, staff & service
The lack of towels provided, there is no USB ports to charge any type of phone or tablet, and got stuck on the elevator. The building needs more maintenance.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Great one night stay. Close to downtown nightlife and great food. Very clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Perla

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
I had a great stay. Customer service was great. there was a small stain on the carpet but it was
Stayed 1 night in May 2025

10/10 Excellent

Victor

Stayed 1 night in May 2025

8/10 Good

clarissa

The restaurant staff
Stayed 2 nights in May 2025

8/10 Good

Christina

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Margarita

Stayed 1 night in May 2025

6/10 Okay

Guadalupe

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I liked the friendly employees. The room is very nice and clean. What i didn’t like was that there is no fridge or microwave. No complimentary breakfast either. No free WiFi. The parking lot is very crowded and there’s a lot of junk on the upper two sections. It even looks dangerous. The location is very good, close to a lot of restaurants. The view was very nice too
Stayed 2 nights in May 2025

8/10 Good

Nydia

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It will be perfect if it will get renovated
Stayed 1 night in May 2025