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Palais Masandoïa

5.0 star property

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Photo gallery for Palais Masandoïa

Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
Front of property
Poolside views
Gazebo
Executive lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
ROUTE ER RACHIDIA, 5 km from Erfoud, Aarab Sebbah Ziz, 52200
  • Borj East Viewpoint
  • Erfoud Town Hall
    ‪12 min drive‬
  • Royal Palace of Erfoud
    ‪12 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €246
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About this property

Palais Masandoïa

Luxury hotel with a full-service spa and free breakfast
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a restaurant, a bar/lounge, and a poolside bar are onsite.
Palais Masandoïa offers 15 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
During your stay at Palais Masandoïa, you'll be close to Borj East Viewpoint. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and extended parking
  • Enjoy Moroccan cuisine while dining at Salon Marocain
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, body scrubs, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • 8 minutes by car from Erfoud Town Hall and 9 minutes from Zerktouni Mosque
  • Airport pick-up shuttle service available for a fee
Palais Masandoïa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a sauna, and spa services are also featured at the luxury Palais Masandoïa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

This 5-star Aarab Sebbah Ziz hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Palais Masandoïa has a restaurant serving lunch, dinner, and light fare.
Bar des Artistes - Onsite bar.
Le Tamazight - Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner, and light fare.
OASIS BAR - This bar is located by the pool.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar des Artistes
  • Le Tamazight
  • OASIS BAR
  • Salon Marocain

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palais Masandoïa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MAD 313.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 1000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: MAD 313.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Palais Masandoïa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palais Masandoïa Erfoud
Palais Masandoïa Hotel Aarab Sebbah Ziz
Palais Masandoïa Hotel Erfoud
Palais Masandoïa Aarab Sebbah Ziz
Palais Masandoïa Aarab Sebbah
Palais Masandoïa Hotel
Palais Masandoïa Aarab Sebbah Ziz
Palais Masandoïa Hotel Aarab Sebbah Ziz

Palais Masandoïa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

10/10

Staff & service

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gepflegtes Hotel

Das Hotel liegt am Rande von Erfoud und ist als Selbstfahrer problemlos zu finden. Sehr schöne und gepflegte Hotelanlage im traditionellen lokalen Stil. Wir haben ein grosszügiges Upgrade erhalten, das Hotel war allerdings auch nur wenig besetzt, Sehr freundliches Personal, welches einen einwandfreien Service bietet. Das Zimmer war sehr geräumig und grundsätzlich sauber. Allerdings war der Wasserablauf der Dusche verstopft, was bezüglich Reinigung und Sauberkeit sofort Fragen aufwirft. Aber die Luma-Suite verfügte noch über eine zweite Duschoption. Das Nachtessen war klstlich und reichlich, ebenso das Frühstück.
Stayed 1 night in May 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent professionnalisme Personnel compétent et aux petits soins
Stayed 1 night in Feb 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent professionnalisme Personnel compétent
Stayed 1 night in Feb 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, sejour inoubliable. Une mention spéciale à tout le personnel pour leur professionnalisme, leur accueil exceptionnel, leur service impeccable et tout particulièrement à Madame Saadia .
Stayed 2 nights in Jan 2022

8/10 Good

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort