2/10 Terrible
Ryme
Travelled with family
2 Feb 2025
Really bad experience! I booked a specific category of room and when I arrived late at night they had already checked in a big group so they didn’t have my room category but yet didn’t try to make anything to make it up to me.
I booked a double room with a pool view and ended up with a room with no balcony over looking a construction site!
I informed Expedia and they tried calling the hotel but no one answered them!
I woke up in the morning and left but came back at 4pm to the hotel and I’m at my big surprise the room wasn’t done. I saw a housekeeper and asked why my room wasn’t done yet and she said sorry we have a big group coming we had to prioritize the arrivals. I again informed Expedia but no one answered them!
The hotel is outdated everything is old, the tv’s are at least 15 years old and they didn’t even have an espresso machine in the room
Definitely overpriced for the extremely poor experience that we had with no manager whatsoever who tried to apologize or try to make our stay better
Ryme
Stayed 2 nights in Jan 2025