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Contact Hôtel le Provence

Property class: 3

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Photo gallery for Contact Hôtel le Provence

A modern hotel room with a large bed, a sofa, a small table, and a decorative wall panel.
The facade of Le Provence Hotel with three arched entrances, a prominent 'HOTEL' sign, and several posted notices.
A dark blue sofa, a black and white poster, and a wooden structure.
A reception desk with a modern design, a clock, and a sign for the Contact Hotel.
A breakfast buffet with pastries, bread, and dairy products.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
22 cours du 14 juillet, Agen, 47000
  • Place, Place Goya
    ‪6 min walk‬
  • Place, Saint-Caprais Cathedral
    ‪8 min walk‬
  • Place, Musée des Beaux-Arts
    ‪9 min walk‬
  • Airport, Agen (AGF-La Garenne)
    ‪15 min drive‬

Room options

View all photos for Classic Double Room

A hotel room with a large bed, two bedside lamps, a nightstand with a remote control, a radiator, and a painting of a stormy sea on the wall.

Classic Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

A hotel room with a large bed, two bedside tables, and wall-mounted lamps.

Comfort Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room

A tray with coffee cups, Lipton tea packets, and Nescafé sachets on a table.

Classic Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Contact Hôtel le Provence

Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance, and a TV in a common area are onsite.
Contact Hôtel le Provence offers 20 accommodations with complimentary bottled water and hair dryers. These individually decorated accommodations include desks. Beds feature premium bedding. A pillow menu is available. 66-cm flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Contact Hôtel le Provence, you're just a quick walk from Place Goya. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Place Goya and Centre Culturel André-Malraux
  • Cats and dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Contact Hôtel le Provence also features tour/ticket assistance, concierge services, and room service (during limited hours).

This 3-star Agen hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Built in 1949
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 66-cm flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • Pets: EUR 8 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 8 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - FR68815182910
This property accepts credit cards and cash
The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Provence Agen
Provence Agen
Contact Hôtel Provence Agen
Contact Hôtel le Provence Agen
Contact Hôtel le Provence Hotel
Contact Hôtel le Provence Hotel Agen

Contact Hôtel le Provence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 90 reviews
Rating 8 - Good. 38 out of 90 reviews
Rating 6 - Okay. 17 out of 90 reviews
Rating 4 - Poor. 7 out of 90 reviews
Rating 2 - Terrible. 6 out of 90 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel sympa

très bon accueil amical chambre avec un bon rapport qualité prix silencieux calme bon lit
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Philippe

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Pendant les travaux la vente continue ?

Hotel en travaux, peintures chambres écaillées, moquette très salle Literie en très bon état, meubles de la chambre récents (c'est une des raisons des paliers et couloirs très encombrés. Pas de petit déjeuner et rien de disponible avant 7 heures
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Eric

Disliked: Property conditions & facilities

on y dort c'est déjà çà

Localisé sur un boulevard, parking gratuit après 19h accueil simple et courtois, communs petits, hotel en travaux Chambre à rénover, bon literie bonne et il y a de l'eau chaude donc .... vue de la chambre sur cour intérieure heu mieux vaut ne pas regarder petit déjeuner en chambre en période covid
Stayed 2 nights in Sep 2020
Verified review

4/10 Poor

Sophie

Disliked: Cleanliness, staff & service, property conditions & facilities
Accueil pas sympa, place parking difficile à trouver et gérant vous rit au nez, entrée sale et mal rangée, moquette chambre sale, pas de petite serviette, états murs portes mauvais. Le wifi ne fonctionnait pas.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil toujours très sympathique. Je recommande!!
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Chambre propre. Décoration peu moderne. Bar et salle de petit-déjeuner en désordre. Gérant très peu aimable et disponible.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Roselyne

Disliked: Staff & service, property conditions & facilities, room comfort
Nous avions une seule serviette de bain pour la toilette du corps lavage des mains.les toilettes sont dépourvues de la lunette.d.assise.pour le petit déjeuner il y avait un manque de lait.En bref passez votre chemin au moins vous ne serez pas déçu.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Verified traveller

Chambre donnant sur les clim extérieures. Très bruyant
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Elodie

Liked: Cleanliness

Nuit épouvantable à cause d’un bruit récurrent

Il est 4:30 du matin je suis encore dans le lit de l’hôtel et j’ai hâte de le quitter. Nuit épouvantable dû à un bruit récurrent dont je ne parviens pas à déterminer la source. J’ai eu beaucoup de mal à m’endormir et ce bruit vient de me tirer de mon sommeil. D’autre part, si vous avez des problèmes de dos comme moi bon courage avec la literie ...Elle est trop dure pour moi. Bref si je dois revenir à Agen ce sera dans un autre hôtel.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Les propriétaires sont très agréables et à l écoute de leurs clients. La moquette dans notre chambre était plutôt très ancienne et donnait une mauvaise impression. Un petit coup de rajeunissement de la chambre lui ferait un plus grand bien. Ceci étant l ensemble est propre et vous pouvez y séjourner sans aucun probleme.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente étape lors d'une randonnée !

Séjour très agréable lors d'une étape de randonnée dans la région, offrant repos et services attendus et même davantage.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
le calme et la taille de la chambre, la propreté des lieux.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Room comfort

Mangler air cond.

Hotellet er forsåvidt greit, men obs. Ikke air cond som lovet. Frokost veldig basic, men pga mangel på air cond betalte jeg ikke for den
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en plein centre d agen

Super petit déjeuner avec pancakes viennoiseries confitures pains .... Chambre calme. Pas de parking.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Pourrait faire mieux

Pour un hôtel 3* je me retrouve dans une minuscule chambre vieillissante, vue sur cour avec vis a vis direct, le double rideau auquel il manque 3 crochets fait laisser aller, la SDB pas rénovée depuis trop longtemps et petite, un pdj cependant copieux
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon rapport qualité prix Je recommande Bien placé aussi
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Des fils électriques (avec dés quand mêm) pendent au mur de la chambre (des appliques ont sans doute été retirées) - la lunette des wc est mal fixée - des trous dans le mur des toilettes sont encore visibles - il y une boulloire (avec thé, sucre, café), ce qui est un plus, mais loin d'une prise ; à coté de la prise c'est acrobatique du à la longeur du fil. Autrement : literie correcte, une seule grande serviette de bain, pas de petite. service pour arrivée tardive bien organisé.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour de Nat à Agen

Chambre très spacieuse, bien insonorisée et literie très confortable, à proximité de la gare et du centre-ville d'Agen. Un bon petit-déjeuner et un service à la hauteur. Bon rapport qualité-prix pour cet hôtel.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Besoi de quelques travaux et de rangements aux niveau de l'accueil
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly, Tired Hotel in the wrong part of town.

Rooms and hotel very tired. Rooms were not cleaned, beds not made and no more provisions on second day. Run out of tissues, nearly out of toilet paper. Rooms and hotel in general smelt of sewage. reception rarley opend. Could not leave bags. Owner very huffy when we asked for two tea bags on second day. Wish Hotel.com had not listed it. Worse hotel I have stayed in for a long time.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour au sein de cet hôtel très calme et très propre.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Elisabeth

Parfait très bien situé et très bon accueil du propriétaire
Stayed 1 night in Nov 2018
Verified review

8/10 Good

franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

accueillant

très bon accueil, petit hôtel sympa à deux pas du centre historique d'AGEN à visiter très belle cathédrale, très beaux immeubles et vieilles maisons très sympa
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Verified traveller

Das Hotel liegt verkehrsgünstig

Im Hotel sind einige Zimmer bereits renoviert und sind schön. Die noch nicht renovierten Zimmer sind nicht attraktiv. Die Lage ist günstig zur Innenstadt. Einen Parkplatz muss man sich, kostenpflichtig, an der Straße suchen. Das Frühstück ist ok. Die Ansprache durch den Betreiber ist nicht unbedingt verbindlich, obwohl ich gut französisch spreche.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveller

Improved since last year

The rooms have been revamped and look fresh and clean. Facilities are quite basic but it's good value for an overnight stop.
Stayed 1 night in Aug 2018