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ITC Mughal, A Luxury Collection Resort & Spa, Agra

5.0 star property

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Photo gallery for ITC Mughal, A Luxury Collection Resort & Spa, Agra

Presidential Suite, 2 Bedrooms, Non Smoking | Exterior detail
Creator video
Lobby
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
3 restaurants, lunch, dinner served; Indian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Taj Ganj Uttar Pradesh, Agra, Uttar Pradesh, 282001
  • Place, Mosque and the Jawab
    ‪19 min walk‬
  • Place, Taj Mahal
    ‪4 min drive‬
  • Place, Taj Nature Walk
    ‪8 min drive‬
  • Airport, Agra (AGR-Kheria)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Room, 2 Single Beds, Garden View

Room, 2 Single Beds, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

ITC Mughal, A Luxury Collection Resort & Spa, Agra

3 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
ITC Mughal, A Luxury Collection Resort & Spa, Agra offers 233 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Agra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaya Kalp has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at ITC Mughal, A Luxury Collection Resort & Spa, Agra. During your stay, you'll be within walking distance of Taj Mahal. Free WiFi in public areas, free valet parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at Peshawri, a theme restaurant that serves Indian cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with facials, massages, or body treatments at Kaya Kalp
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 4-minute drive from Agra Fort and a few minutes from Jama Masjid
  • Pets welcome for free
ITC Mughal, A Luxury Collection Resort & Spa, Agra offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 6846 square feet (636 square meters) and includes a conference center. A hot tub, a steam room, and spa services are also featured at the luxury ITC Mughal, A Luxury Collection Resort & Spa, Agra. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Agra hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Peshawri - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Taj Bano - This buffet restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Mughal Pavilion - This buffet restaurant serves lunch and dinner. Open select days.
Maikhana, The Lobby Bar - This lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,534 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Maikhana, The Lobby Bar
  • Mughal Pavilion
  • Peshawri
  • Taj Bano

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (6,846 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 6491
  • Christmas Eve (December 24) Gala Dinner per child: INR 3245 (from 7 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 12390
  • New Year's Eve (December 31) Gala Dinner per child: INR 5310 (from 7 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately INR 1534 per person
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests must book yoga sessions (surcharge) 1 day in advance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Agra ITC
Agra Mughal
ITC Agra
ITC Agra Mughal
ITC Mughal
ITC Mughal Agra
ITC Mughal Hotel
ITC Mughal Hotel Agra
Mughal Agra
Mughal ITC
Agra Itc Mughal Hotel
Itc Mughal, Agra Hotel Agra
Sheraton Agra
ITC Mughal Agra Hotel
ITC Mughal Luxury Collection Hotel Agra
ITC Mughal Luxury Collection Hotel
ITC Mughal Luxury Collection Agra
ITC Mughal Luxury Collection
ITC Mughal a Luxury Collection Hotel Agra

ITC Mughal, A Luxury Collection Resort & Spa, Agra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 3 nights in Dec 2025

10/10 Excellent

Srishti

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
clean rooms, courteous staff and evening activities organised for guests were a good surprise. Metro station right outside the hotel gate that drops off at major sightseeing points in Agra
Stayed 2 nights in Jun 2025

8/10 Good

Pavel

Liked: Cleanliness, amenities, property conditions & facilities
A very good hotel but rooms could use some updating.
Stayed 1 night in Nov 2025

2/10 Terrible

Stephen A

Stayed 3 nights in Nov 2025

4/10 Poor

Maryam

Travelled with partner
The amenities are fine but not 5 star at all
Stayed 1 night in Nov 2025

6/10 Okay

Anupam

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
ITC here at Agra seems to have fallen from grace. Probably cost pressures. Like a few years ago, I expected service, comfort, experience and cultural immersion as always. But instead my group of 7 and I faced several small annoying nitty gritties that left a bit of an unpleasant experience that you don’t expect from ITC esp at the price paid. Several things.. 1) pool steam room not working 2) room service forgetful and slow - our cups never showed up 3) Buffet quality at dinner and breakfast not 5star (Hyatt in Lko was better) 4) dark outdoors in the evening in courtyard around the pools and fountains that prevented me from talking longer walk in fresh air (I stepped in a puddle) 5) food service mediocre - wrong orders, misplaced orders, someone else’s order given, haggling for wrong drink preparation, 6) Property is great but no welcome acknowledgement or ceremony which used to be great before. Our American friends would have felt good about it but instead we were just waiting at an understaffed reception 7) cultural immersion experience.. not very cultural. Your most guests are travelers, many from outside India. They may not feel culturally immersed if you have guitar based Bollywood and western solo songs. Most luxury hotels have live Indian experiences with locally sourced ethnic artists and craftsmen. Just a suggestion..
Stayed 2 nights in Nov 2025

10/10 Excellent

Kazuha

Liked: Cleanliness, amenities, property conditions & facilities
They welcomed us politely and we enjoyed the stay comfortably.
Stayed 2 nights in Nov 2025

10/10 Excellent

Minaxi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hospitality and overall property is amazing
Stayed 2 nights in Oct 2025

6/10 Okay

Abir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Seema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sanjay

Stayed 3 nights in Oct 2025

10/10 Excellent

Rosylene

Stayed 1 night in Oct 2025

6/10 Okay

Leslie Ann

Liked: Cleanliness, staff & service
Very professional and accomodating
Stayed 1 night in Sep 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Deepak

Travelled with family
Liked: Cleanliness, staff & service
OK place. Nothing exceptional. Good for a night. Close to the Taj.
Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Luxury hotel in good location. Be prepared for restaurants and bar being very pricey.
Stayed 1 night in Sep 2025

10/10 Excellent

Sai Sridhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Devesh

Liked: Cleanliness, staff & service, property conditions & facilities
Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.
Stayed 1 night in Aug 2025

10/10 Excellent

Pargat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2025

10/10 Excellent

Ouafae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the resort is amazing ! Loved the garden and the pools ,so well maintained and relaxing. I used the spa and it was great, I was a bit harassed by a worker at the spa for tip while leaving the spa and it did make me uncomfortable and ruined the zen I was feeling after my lovely massage. I left a small item in the room . I called and I was told nothing was found but then they called me back the same day to say they found it which is a wonderful news. They said they will mail it to me and now we are waiting to get a shipping cost rate . I was a bit surprised they will be charging me for shipping a small item especially that it is a5 star hotel ! but I will be happy to receive it so I am keeping my finger crossed - Other than that, beautiful spa, Garen , pool and the breakfast is delicious !! the staff also very nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paromita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional and attentive service.
Stayed 1 night in Dec 2024

8/10 Good

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location, and common spaces, of the facility. We found the staff professional and courteous. We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good. The rooms were so-so - clean and competent but nothing special. Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.
Stayed 1 night in Aug 2025

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025