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ITC Mughal, A Luxury Collection Resort & Spa, Agra

5.0 star property

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Photo gallery for ITC Mughal, A Luxury Collection Resort & Spa, Agra

2 outdoor pools, pool umbrellas, pool loungers
Creator video
Reception
Lobby
Presidential Suite, 2 Bedrooms, Non Smoking | Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Hot tub
  • Pool
  • Spa

Explore the area

View in a map
Taj Ganj Uttar Pradesh, Agra, Uttar Pradesh, 282001
  • Taj Mahal
    ‪3 min drive‬
  • Agra Fort
    ‪3 min drive‬
  • Sadar Bazar
    ‪4 min drive‬
  • Agra (AGR-Kheria)
    ‪12 min drive‬

Room options

View all photos for Royal Suite, 1 Bedroom, Non Smoking

Royal Suite, 1 Bedroom, Non Smoking

Royal Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Garden View

Room, 2 Single Beds, Non Smoking, Garden View

Room, 2 Single Beds, Non Smoking, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

ITC Mughal, A Luxury Collection Resort & Spa, Agra

Luxury hotel with 3 restaurants and 2 outdoor pools
3 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
ITC Mughal, A Luxury Collection Resort & Spa, Agra offers 233 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Agra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaya Kalp has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at ITC Mughal, A Luxury Collection Resort & Spa, Agra. During your stay, you'll be within walking distance of Taj Mahal. Free WiFi in public areas, free valet parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at Peshawri, a theme restaurant that serves Indian cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with body wraps, facials, or Ayurvedic treatments at Kaya Kalp
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 3-minute drive from Agra Fort and a few minutes from Taj Mahal
  • Pets welcome for free
ITC Mughal, A Luxury Collection Resort & Spa, Agra offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 6846 square feet (636 square meters) and includes a conference center. A hot tub, a steam room, and spa services are also featured at the luxury ITC Mughal, A Luxury Collection Resort & Spa, Agra. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Agra hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Peshawri - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Taj Bano - This buffet restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Mughal Pavilion - This buffet restaurant serves lunch and dinner. Open select days.
Maikhana, The Lobby Bar - This lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,534 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Maikhana, The Lobby Bar
  • Mughal Pavilion
  • Peshawri
  • Taj Bano

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (6,846 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 6491
  • Christmas Eve (December 24) Gala Dinner per child: INR 3245 (from 7 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 12390
  • New Year's Eve (December 31) Gala Dinner per child: INR 5310 (from 7 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately INR 1534 per person
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests must book yoga sessions (surcharge) 1 day in advance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Agra ITC
Agra Mughal
ITC Agra
ITC Agra Mughal
ITC Mughal
ITC Mughal Agra
ITC Mughal Hotel
ITC Mughal Hotel Agra
Mughal Agra
Mughal ITC
Agra Itc Mughal Hotel
Itc Mughal, Agra Hotel Agra
Sheraton Agra
ITC Mughal Agra Hotel
ITC Mughal Luxury Collection Hotel Agra
ITC Mughal Luxury Collection Hotel
ITC Mughal Luxury Collection Agra
ITC Mughal Luxury Collection
ITC Mughal a Luxury Collection Hotel Agra

Reviews

ITC Mughal, A Luxury Collection Resort & Spa, Agra Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 534 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

10/10 Excellent

margaret

Travelled with partner
Liked: Cleanliness, amenities
Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!
Stayed 1 night in May 2025

10/10 Excellent

JIJO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Taj. Good breakfast and clean rooms. Travelled as a large group
Stayed 1 night in May 2025

6/10 Okay

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at ITC Mughal in Agra for 2 nights with our large family—14 members including infants, children, and elderly. While the property itself has a good reputation and the service was decent by local standards, our overall experience had several shortcomings that need attention, especially for a hotel positioned as a 5-star. Mini Bar Setup: Out of 5 rooms, only 2 had functional mini bars, yet we were charged for 3. This was disappointing and should not happen in a premium hotel. Room Essentials: Despite knowing that each room housed more than 2 people (including children), the housekeeping staff didn’t proactively provide extra towels or toilet paper. We had to keep requesting these items repeatedly. Playroom Condition: The play area was in poor condition—most toys were dirty, and the entire space was not maintained at all. For families with children, this was a major letdown. Room Keys: Each room was given only one key card, which caused inconvenience for couples and families coming and going at different times. Providing two keys per room is a basic expectation and should be standard. To their credit, the staff were polite and tried their best within limitations, and we appreciate that. However, ITC Mughal needs significant improvements in operations and attention to guest needs to truly offer a luxury experience. Guests are willing to pay for quality—but only when service standards match expectations.
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was outstanding!
Stayed 2 nights in May 2025

10/10 Excellent

Neha Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved it !
Stayed 2 nights in May 2025

10/10 Excellent

Geovani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good as expected. Staff was courteous. People were nice. Food was good.
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Stayed 1 night in Apr 2025

4/10 Poor

Parambir

Stayed 1 night in Apr 2025

10/10 Excellent

Kourtney, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic property and very safe.
Stayed 2 nights in Apr 2025

6/10 Okay

Stephan

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Monica

Travelled with family
The entrance is grand but the rooms are sub par. the breakfast not as good as I hoped. It is basic compared to other hotels I have stayed at in india.
Stayed 1 night in Mar 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Will do it again
Stayed 1 night in Apr 2025

6/10 Okay

Beatriz

Travelled with partner
Liked: Amenities
This hotel was probably great 20 or 30 years ago. Now it’s old and outdated. We stood behind another gust for 10 minutes before anyone acknowledged us. The bell noys and porters were very nice and helpful. The Indian restaurant a wonderful experience and the pool is nice, but closes at 8, so we didn’t have time to enjoy it. Perhaps, this is the best hotel in Agra but needs an update, urgently!
Stayed 1 night in Apr 2025

10/10 Excellent

Rajeshwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hospitality
Stayed 1 night in Mar 2025

6/10 Okay

Sabine

Stayed 3 nights in Mar 2025

8/10 Good

Loelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for visiting the Taj Mahal. Lovely gardens but hotel in need of some refurbishment, as bedrooms and bathrooms a little tired.
Stayed 1 night in Mar 2025

8/10 Good

Simon

Liked: Cleanliness
Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.
Stayed 1 night in Mar 2025

2/10 Terrible

Rohan

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a horrible time
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the ITC Mughal very much. Great garden and dining area. Close to Taj Mahal and Red Fort.
Stayed 2 nights in Feb 2025

6/10 Okay

Kunal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
In general a great property I booked two rooms for a family trip In one room, the tv didn’t work. In the second, the cups were dirty as was the tea kettle. When we called the front desk they hung up. This was only resolved by going to the front desk and asking for a manager Food from another room sat in the hallway all night In general a poor experience
Stayed 1 night in Mar 2025

10/10 Excellent

Pranati

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience in the property and staff is very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sammy, Nortrhidge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected
Stayed 1 night in Mar 2025

10/10 Excellent

Ujwal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ITC Mughal exceeded our expectations! My wife and I were here for a quick getaway, and everything about this hotel was memorable. Definitely a luxury experience, and we highly recommend trying the different dining options and spa services
Stayed 1 night in Feb 2025

10/10 Excellent

Million

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite and staffs are friendly and super helpful
Stayed 1 night in Feb 2025