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Aparthotel

Mango House Resort

4.0 star property

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Photo gallery for Mango House Resort

Outdoor pool, pool loungers
Interior
Exterior
Two Bedroom Apartment
One Bedroom Apartment | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Spa
  • Barbecue grill
  • Free WiFi

Explore the area

View in a map
Cnr Shute Harbour Rd & Erromango Drive, Jubilee Pocket, QLD, 4802
  • Port of Airlie
    ‪20 min walk‬
  • Airlie Beach Lagoon
    ‪3 min drive‬
  • Coral Sea Marina
    ‪4 min drive‬
  • Proserpine, QLD (PPP-Whitsunday Coast)
    ‪40 min drive‬

Room options

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

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About this property

Mango House Resort

Family-friendly aparthotel with a full-service spa and a nightclub
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, laundry facilities, and an arcade/game room. Each apartment provides a washer/dryer and a refrigerator, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include a balcony and premium bedding. Housekeeping is available on request.
Mango House Resort offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jubilee Pocket aparthotel provides complimentary wireless Internet access. 30-inch LCD televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is open daily.
Our customers tell us they enjoy the overall property condition at Mango House Resort. During your stay, you'll be within walking distance of Port of Airlie. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. This upscale aparthotel has 32 apartments. Enjoy your stay with amenities like free WiFi and a washer/dryer in each apartment.
  • Each apartment offers a washer/dryer, a balcony, and a living room
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Just a 2-minute drive from Port of Airlie and a few minutes from Boathaven Beach
Mango House Resort offers its guests a full-service spa and an outdoor pool. WiFi is free in public spaces. A nightclub, spa services, and a terrace are also featured at the family-friendly Mango House Resort. Free self parking is available.

This 4-star Jubilee Pocket aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Full-service spa
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Alarm clock
  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 30-inch LCD TV with digital channels
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Karaoke
  • Music library
  • Nightclub
  • Stereo
  • Video library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Foosball table
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 32 units
  • Access via exterior corridors
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mango House Resort Jubilee Pocket
Mango House Jubilee Pocket
Best Western Mango Hotel
Best Western Mango House Resort
Mango House Resort Aparthotel
Mango House Resort Jubilee Pocket
Mango House Resort Aparthotel Jubilee Pocket

Reviews

Mango House Resort Reviews

8.6

Excellent

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 154 out of 311 reviews
Rating 8 - Good. 100 out of 311 reviews
Rating 6 - Okay. 38 out of 311 reviews
Rating 4 - Poor. 14 out of 311 reviews
Rating 2 - Terrible. 5 out of 311 reviews

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really liked our stay here. The lady running it was very friendly and made sure we had everything we needed. The gardens around the property were well kept, including the pool. This is definitely worth staying here if looking for a low budget stay near Airlie beach. You need a car though!
Stayed 4 nights in May 2025

6/10 Okay

Anthony

Liked: Cleanliness
The property inside the room needs a makeover.
Stayed 2 nights in Apr 2025

4/10 Poor

Deepak

The property manager inspite of 1 booking, gave us rooms in very different locations, room was also not good as they are very small, poolside room can be assigned to us. Only benefit was location
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness, amenities, property conditions & facilities
My room/apt faced the roadway and there is significant, loud, road noise to be heard all night long. I'm certain that the units facing inwards don't experience this issue.
Stayed 1 night in Mar 2025

10/10 Excellent

Tristan

Liked: Cleanliness, room comfort
wonderful place
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location! Close to grocery store and bus stop. Very helpful owner and will go above and beyond to accomodate the needs.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rachael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I wish there was more transport available or I had bought my car. The rooms were smaller than anticipated but overall a great experience and the check in last was wonderful. I will be coming back again . Thank u for having us we appreciate it
Stayed 2 nights in Oct 2024

8/10 Good

Beatrice

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Oct 2024

8/10 Good

Felix

Business traveller
Liked: Cleanliness, room comfort

Mango House Resort stay.

It was a night stay. Place.was clean and comfortable. Hotel manager was friendly. The place was not busy and could be good if she had upgrade me to a pool view room.
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend!! Our apartment (one bedroom) had everything and more. The pool is amazing. Access to the pool is excellent and family friendly. Spa is amzing. Pam is super helpful, down-to-earth and friendly.
Stayed 2 nights in Oct 2024

4/10 Poor

Verce

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The toilet stunck so bad. The dish washer was full of dirty dishes. I booked for 4 people it was advertised as double bed and 2 single sofa beds. The two single sofa beds were actually the conner couches that did not turn into a sofa. The kids were so uncomfortable. We tried to use the BARBAQUE to make out self BARBAQUE there was no light there had to use our phone light. I would never say here again.
Stayed 3 nights in Sep 2024

6/10 Okay

Lesley

Travelled with family
Disliked: Cleanliness
Disappointed the cleaner did not do a proper clean. All cups were filthy, which made one think, maybe all utensil and plates were the same.
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

megan

Liked: Cleanliness, property conditions & facilities
Nice and clean, hasslefree
Stayed 1 night in Feb 2024

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best above all the other self-contained apartments that stayed in all my life in Australia and New Zealand. I will definitely stay there if I travel that way to the Whitsundays again in future.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Property Manager is friendly and helpful. We stayed only one night and all went very well for us. We will stay again here.
Stayed 1 night in Jan 2024

6/10 Okay

Shayne

Travelled with family
I think Mango House would have been good ten years ago. The rooms need upgrading as does the pool. The rooms are spacious enough (we had a one bedroom apartment). There was three of us, husband, wife and teenage daughter. We booked a one bedroom apartment with queen bed and double sofa bed. There was no sofa bed. It was a built in sofa that could apparently be slept in. Like two small single size I guess? Definitely not what you would expect when booking a double sofa bed…something that pulls out to make a double bed. There were dirty dishes in the dishwasher. On check in it was mentioned that a cleaner had quit that morning so probably done in a hurry. The good…separate toilet to bathroom (although not sure why exhaust fan was in toilet and not bathroom) and washer/dryer. Kitchen had everything you need. And good quality toilet paper! We bring our own but didn’t have to use it! 😂 Both times we went to the office (to get pool towels and check out) we were going to ask about sofa bed but both times the lady was on speaker phone to family it seemed and didn’t seem to want to hang up and serve customers. We were a bit disappointed but we booked late and this was what was available and it was good value compared to other places. With some improvements it could be a lovely place.
Stayed 6 nights in Jan 2024

2/10 Terrible

Sue and Roy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Fasle advertising - there is None of the following - Netflix, Ovens, Stovetops, Baths, Dushwasher, Close to beach. Cultery all chipped and unit, bbq and proprty so dirty.
Stayed 1 night in Jan 2024

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 2broom apartment with my family of four in December 2023. Very good apartments for families because it has everything that a family needs while in Whitsunday/Airlie Beach/Jubilee Pocket. Pam was very friendly providing customer service to us/her customers. Thank you Mango Tree Motel
Stayed 1 night in Dec 2023

6/10 Okay

Sam

Stayed 1 night in Nov 2023

8/10 Good

Amanda

Liked: Property conditions & facilities
Disliked: Cleanliness
Property would benefit from some deep cleaning.
Stayed 2 nights in Nov 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay, could not fault the accommodation or device. However, it is on a main road and is very noisey if you are staying on the roadside of the accommodation.
Stayed 2 nights in Oct 2023

8/10 Good

avni

Travelled with family
Liked: Amenities
Pam was really helpful
Stayed 6 nights in Sep 2023

2/10 Terrible

Stacy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The units were spacious unlike the tiny room in the luxury hotel we were booked into in Airlie Beach. We absolutely enjoyed the lovely owner/manager, the beautiful gardens and the lovely large pool. Airlie beach was a short bus trip away and the buses came every 20 minutes or so. There was also a tavern across the road that could cook real blue steaks.
Stayed 1 night in Sep 2023