Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)

4.0 star property

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Photo gallery for Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)

Couples treatment room(s), sauna, hot tub, steam room
Dinner served
Suite Exécutive - Acces Spa | Living area
Dinner served
Suite Casino - Accès Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
2 rue Jean Louis Bias, Aix-les-Bains, Savoie, 73100
  • Place, Grand Cercle Casino
    ‪2 min walk‬
  • Place, Congress Centre
    ‪6 min walk‬
  • Place, Thermes Chevalley
    ‪9 min walk‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪15 min drive‬

Room options

Comfort room without spa access

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Chambre Supérieure Vue Parc - Accès SPA

9.6 out of 10
Exceptional
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Chambre Supérieure Balcon - Accès SPA

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite - Accès SPA

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Chambre Supérieur vue Ville - Accès SPA

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Junior Suite - Accès SPA

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite avec Salon - Accès Spa

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite Exécutive - Acces Spa

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Suite Casino - Accès Spa

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

Superior Room With SPA Access

  • Sleeps 2
  • Free Wi-Fi

Superior Room New Style With Balcony With SPA Access

  • Sleeps 2
  • Free Wi-Fi

Cosy Room With SPA Access

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)

This hotel features 2 indoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) offers 102 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.

Guests under 12 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

La Parenthèse has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

During your stay at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains), you're just a quick walk from Grand Cercle Casino. Features include free WiFi in public areas, plus 2 indoor pools and a full-service spa.
  • Free WiFi
  • Enjoy French cuisine and garden views while dining at Alchimiste
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Treat yourself to manicures and pedicures, detox wraps, or massages at La Parenthèse
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and bike rentals
  • Steps from Grand Cercle Casino and 6 minutes by foot from Congress Centre
  • Cats and dogs welcome for a fee
As a guest of Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains), you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 4304 square feet (400 square meters) and includes conference space. A children's pool, spa services, and a terrace are also featured at the family-friendly Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Aix-les-Bains hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Alchimiste - Overlooking the garden, this restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 25 for adults and EUR 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alchimiste

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,304 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s facilities fee is required for spa access for guests booked in the Standard room type.

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 14 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night
  • Facilities fee: EUR 35 per accommodation, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 12 years old are allowed in the pool from 4-6 PM and must be accompanied by an adult.
The steam room is closed daily from noon to 2 PM.
Children under 12 years of age may access the spa facilities from 4-6 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 7:30 AM to 11:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Golden Tulip Aix
Golden Tulip Aix Bains
Golden Tulip Aix Bains Aix-les-Bains
Golden Tulip Aix Bains Hotel
Golden Tulip Aix Bains Hotel Aix-les-Bains
Golden Tulip Aix les Bains Hotel
Golden Tulip Aix les Bains Aix-les-Bains
Radisson Blu Hotel, Aix-Les-Bains Hotel Aix-Les-Bains
Golden Tulip Aix les Bains Le Garden Hotel
Golden Tulip Aix les Bains Le Garden Hotel Spa
Golden Tulip Aix les Bains – Hotel Le Garden
Golden Tulip Aix les Bains Hotel Aix-les-Bains

Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 612 reviews
Rating 8 - Good. 175 out of 612 reviews
Rating 6 - Okay. 55 out of 612 reviews
Rating 4 - Poor. 13 out of 612 reviews
Rating 2 - Terrible. 19 out of 612 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay as always, my go to place when I need some relaxing
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

marc

Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

marc

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anastasia

Amazing place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility and friendly staff.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Spa Hotel in central Aix Les Bains. Better to eat out at one of the close by restaurants as food prices aren’t great value but otherwise a lovely place to stay.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Jan 2026
Verified

8/10 Good

Edel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Aix-les-Bains, convenient location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Hsieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice. Reception staff was amazing, very friendly and helpful, make you feel very welcomed. The hotel is hotel, with a very convenient parking. The Spa facilities are great and not crowded. Overall an amazing hotel in a very nice town.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Really lovely stay the only thing that was poor was the Hotels.com booking app, it wasn't clear that we wouldn't be able to use certain parts of the spa including the children's area. Staff were friendly at the hotel. Superb location!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bright. Spa is lovely. Lots of options for breakfast but a little expensive. I would stay again.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and modern

Clean and spacious hotel. Comfortable bed and walking distance to Lake Bauge.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for kids.

Great for kids. Rooms new and clean. Staff extremely good. Great location. Just be aware there is renovation right now but it didn’t bother us as it was only noisy when we were out in the day.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Zaineb

Liked: Cleanliness, property conditions & facilities
This hotel was very nice in a non touristy area in the French Alps. The rooms are big and clean. They offer different rooms with spa access or not. Although one of the rooms we stayed at had a spa access, but we didn’t use it, so I can’t comment on the spa. The hotel was fully booked the 4 nights we were there. The hotel is walking distance to pubs, casino and restaurants, so parking could be challenging including the hotel’s self parking, hotel’s underground parking and the public parking spaces close to it. The hotel is walking distance to the train station.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little disappointed

Beautiful hotel , car park underground so u have to walk up with your case - No water in the room which was disappointing especially in this calibre of hotel - spa access required to even go for a swim or a workout which in my opinion is poor - workman digging up the path outside at 7:15
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel very central

This is a lovely hotel, spacious and comfortable. I had a standard room and it was quite big if a little spartan. The toilet is separate from the bathroom which makes it a bit small when the door is shut. Don’t know why, but lots of hotels think a big shallow oblong basin looks good. It might look good but they are not useable and waste a lot of water.
Stayed 4 nights in Jun 2022
Verified

8/10 Good

Barry

Liked: Staff & service, property conditions & facilities
Well placed. Unfortunately the dining room wasn’t open on any of the three nights we were there . Obviously they are promoting the Spa above anything else. A little surprised none of the reception staff spoke English. Room comfortable.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice when not too busy

Very nice hotel, close to the casino and train station. Very nice pool (1st floor) for swimming a bit, warm water level. The spa (floor -1) is even nicer but just too busy, especially on weekends. That ruins a bit the potentially great experience, maybe providing prebooked entry slots would help. The breakfast is nice too, just also too crowded on weekends. I had to wait for 10 mins before even getting a table on Sunday. The new cosy rooms are nice and modern, maybe you can hear a bit too much of the party outside though. Overall I was happy and will stay here again.
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Adam

Liked: Cleanliness, staff & service, room comfort
WiFi would not work even after given a different login, poor so used my data abroad.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Adam

Liked: Cleanliness, staff & service

Poor WiFi

Wifi very poor, keeps dropping off.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, especially the newer renovated rooms. The area around is stunning, with loads of dining and drinks options and the station is just a 2 mins walk. The bus to the lake is easy to catch by the station too and takes 7 mins, so very convenient. The only downside I would say it’s that it’s not made clear that the outdoor pool is only accessible with a spa pass, so it’s worth booking a spa-access room. Otherwise they will offer to upgrade you for 81 euros per night, or buy a 3 hr spa pass for 35 euro, but when we tried that they were fully booked. It’s cheaper to do it when booking on Expedia etc. The indoor spa areas and beautiful and very relaxing. Really great hotel but could do better communicating the outdoor pool access when booking.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not a “suite” other than being bit. 5th floor needs major maintenance and housekeeping standards are very poor.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

No air in the mountains

No ventilation or A/c. Openned window on garbage site. Closed window because to much noise. We are asthmatics therefore we had a hard time breathing in the room
Stayed 1 night in Sep 2024