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Hotel Real de Chapala

3.0 star property

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Photo gallery for Hotel Real de Chapala

Exterior
Suite, Private Pool
Suite, Private Pool
Breakfast, lunch served; international cuisine, al fresco dining
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Paseo del Prado 20, Fracc. La Floresta, Ajijic, JAL, 45920
  • Place, Laguna Shopping Centre
    ‪14 min walk‬
  • Place, Church of Ajijic
    ‪17 min walk‬
  • Place, Ajijic Malecón
    ‪17 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪39 min drive‬

Room options

View all photos for Double Room Standard with Garden View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Standard with Garden View

7.0 out of 10
Good
(6 reviews)
  • 38 sq m
  • Sleeps 4

View all photos for Double Room Standard with Lake View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Standard with Lake View

7.8 out of 10
Good
(9 reviews)
  • 39 sq m
  • Sleeps 5

View all photos for Double Room Standard with Lake View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Standard with Lake View

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 5

View all photos for Single Suite with Garden View

In-room safe, desk, laptop workspace, iron/ironing board

Single Suite with Garden View

  • 80 sq m
  • Sleeps 2

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View

8.4 out of 10
Very good
(15 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Garden View

Double Room, 2 Double Beds, Garden View

Double Room, 2 Double Beds, Garden View

8.6 out of 10
Excellent
(34 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Private Pool

Suite, Private Pool

Suite, Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Real de Chapala

Family-friendly hotel with a seasonal outdoor pool and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a hot tub, and a seasonal outdoor pool.
Hotel Real de Chapala offers 85 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include rainfall showerheads and complimentary toiletries.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Hotel Real de Chapala. During your stay, you're just a quick walk from Santos Degollado Secondary School. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 14 minutes by foot from Tobolandia and a 3-minute drive from Ajijic Malecón
  • Local-area shuttle service available for a fee
Hotel Real de Chapala offers its guests a seasonal outdoor pool, a hot tub, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Hotel Real de Chapala. Free self parking is available.

This 3-star Chapala hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 150 to 350 for adults and MXN 80 to 350 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real de Chapala

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 350 for adults, and MXN 80 to 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in February and close in December.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Chapala
Hotel Real de Chapala
Real de Chapala
Real De Chapala Ajijic
Real De Chapala Hotel Ajijic
Hotel Real Chapala Ajijic
Real Chapala Ajijic
Real Chapala
Hotel Real de Chapala Hotel
Hotel Real de Chapala Ajijic
Hotel Real de Chapala Hotel Ajijic

Hotel Real de Chapala Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

RAYMUNDO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Muy familiar, limpios, se esmeran en recepción, el único detalle es... el restaurante, los meseros deficientes, no atienden, ni siquiera haay servilletas en la mesas. muy buena la comida y las personas que atienden el bufette son muy amables. capaciten a los meseros
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth, Queretaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean room. Very welcoming staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property I really like that place thank you
Stayed 1 night in Sep 2025

8/10 Good

Aida Yvonne

Stayed 1 night in Sep 2025

10/10 Excellent

Efrain

Travelled with family
Loved the hotel but the beds were too firm / stiff / hard
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pools were very nice. The grounds overlooking the lake were very pretty.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit perfect the needs for the type of hotels i need for my business.
Pool
Soccer field
Stayed 2 nights in Aug 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The views from both the front lobby and the back of the hotel were super. We ate a lot of meals in the restaurant, and the food was very good, but there was often a long wait. and some of the food was not hot.
Stayed 4 nights in Jul 2025

10/10 Excellent

Zeriozcha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

8/10 Good

JAVIER

Travelled with family
Liked: Cleanliness, property conditions & facilities
El hotel es cómodo aunque el servicio no me parece bueno
Stayed 1 night in Jul 2025

10/10 Excellent

Ihor

Stayed 1 night in Jul 2025

6/10 Okay

Leticia, Compton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bed was very comfortable and the room was spacious. The room is very old, you still use an actual key to open the door. The inside of the room has the chain on it so you can lock it. Needs some work to bring it back to life.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien , solo la alberca privada un poco sucia , tuvimos que pedir que la limpiaran y nos salieron dos cucarachas muy grandes
Stayed 2 nights in Jun 2025

10/10 Excellent

Guillermo, Baytown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall cleanliness and reasonable prices. I did not like they don't have a luggage cart to take your stuff to your room
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

trisha

Travelled with partner
Liked: Cleanliness, amenities
Great views and staff was very attentive
Stayed 2 nights in Jun 2025

10/10 Excellent

Melisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property on the lake, large grassy area, large swimming pools. Great food at the restaurant.
Stayed 1 night in Jun 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lushious property Rooms are ample Has 2 swimming pools Bar is beautiful TVs are old Well priced
Stayed 2 nights in Jun 2025

10/10 Excellent

Karla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but they should have people serving on the pool !!!!
Stayed 3 nights in May 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent view, clean comfortable rooms. Restaurant not a great experience, too slow and food was not good
Stayed 1 night in May 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love this place, very peaceful & relaxing. Breakfast was very delicious. I will definitely go back .
Stayed 3 nights in May 2025

10/10 Excellent

grupo

Business traveller
Disliked: Cleanliness
.
Stayed 1 night in May 2025

8/10 Good

lupe, Chino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to keep up with the pool. A little too slippery inside the pool.
Stayed 1 night in May 2025

10/10 Excellent

Alma Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las camas y las almohadas muy ricas para dormir muy bien
Stayed 1 night in May 2025