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Hilton Garden Inn Albuquerque / Journal Center

3.0 star property

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Photo gallery for Hilton Garden Inn Albuquerque / Journal Center

Terrace/patio
Junior Suite, One King Bed
Indoor pool
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5320 San Antonio Dr. NE, Albuquerque, NM, 87109
  • Place, ITT Technical Institute
    ‪10 min walk‬
  • Place, BPO Hospital
    ‪14 min walk‬
  • Place, Cliff's Amusement Park
    ‪2 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

View all photos for One King Bed, Roll In Shower

Bathroom shower

One King Bed, Roll In Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, One King Bed

Junior Suite, One King Bed

Junior Suite, One King Bed

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

Down duvets, desk, laptop workspace, iron/ironing board

Room, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Junior King Suite With Sofabed

  • Sleeps 4

King Room with Roll-In Shower - Disability Access

  • Sleeps 3

Premium King Room

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 3

View all photos for Room, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Albuquerque / Journal Center

Suburban hotel with an indoor pool and a restaurant
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Hilton Garden Inn Albuquerque / Journal Center offers 94 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Albuquerque / Journal Center. During your stay, you'll be within walking distance of Cliff's Amusement Park. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at The Garden Grille and Bar
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from Balloon Fiesta Park and 9 minutes from ABQ Uptown
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Albuquerque / Journal Center offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 2 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Albuquerque / Journal Center. For a fee, parking is available. A complete renovation of Hilton Garden Inn Albuquerque / Journal Center was completed in April 2022.

Smoking is allowed in designated areas at this 3-star Albuquerque hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 4 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Garden Grille and Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - April 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 17.00 per person
  • Self parking fee: USD 4.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Albuquerque Journal Center
Hilton Garden Inn Journal
Hilton Garden Inn Journal Hotel
Hilton Garden Inn Journal Hotel Albuquerque Center
Hilton Garden Inn Albuquerque Journal Center Hotel
Hilton Garden Inn Journal Center Hotel
Hilton Garden Inn Journal Center
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Garden Inn Albuquerque / Journal Center Hotel
Hilton Garden Inn Albuquerque / Journal Center Albuquerque
Hilton Garden Inn Albuquerque / Journal Center Hotel Albuquerque

Hilton Garden Inn Albuquerque / Journal Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 869 reviews
Rating 8 - Good. 251 out of 869 reviews
Rating 6 - Okay. 92 out of 869 reviews
Rating 4 - Poor. 34 out of 869 reviews
Rating 2 - Terrible. 27 out of 869 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Roxanne, Scottsdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First rate experience here with excellent customer service from Janeth, the General Manager! This property is super clean with all the amenities you need in a great safe location right near the highway (but pretty quiet) and has Mountain View’s. Restaurant on property, Tuesday the bartender does a great job at the great little restaurant on property. five stars for this 3-4 star hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Melinda

Business traveller
Liked: Cleanliness, property conditions & facilities
It was nice and quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant.
Stayed 5 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable and clean.
Stayed 3 nights in Oct 2025

6/10 Okay

Manuel

I called about a early check and was told
Stayed 2 nights in Oct 2025

10/10 Excellent

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Stayed 1 night in Sep 2025

6/10 Okay

Israel

Stayed 3 nights in Oct 2025

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the bar staff was very unprofessional and rude. They need to be retrained on customer service. There was not enough parking. Box trucks were allowed to take 5-6 spaces overnight leaving no where to park legally.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kenneth, Temecula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I’m in Albuquerque I stay at this hotel. Front desk staff have always been friendly. It’s in a great location. Hotel is clean and quiet!
Stayed 2 nights in Oct 2025

8/10 Good

Florence, Killeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the ballon festival park. Would stay there again
Stayed 2 nights in Oct 2025

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was fast, nice and professional. The bar staff was rude and unprofessional. Wanted to visit with other guests but was told to leave area in case someone wanted to eat or order a drink. The only action going on was employees watching the end of Monday night football loudly. There’s no real place for guest to sit and visit with each other.
Stayed 2 nights in Oct 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, staff & service
Staff was great. Friendly. Helpful. The room didn’t have any linens or pillows for the pullout bed and there wasn’t any extra toilet paper. The toilet wasn’t flushing well, but anytime we called down we got what we needed quickly.
Stayed 3 nights in Oct 2025

8/10 Good

Silvia

Stayed 2 nights in Sep 2025

8/10 Good

Ann

Stayed 1 night in Oct 2025

10/10 Excellent

tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and quiet room
Stayed 1 night in Oct 2025

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Oct 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not like the fact that breakfast was not complimentary. I paid $11 for a plain bagel and cream cheese. And it was stale.
Stayed 3 nights in Oct 2025

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms were nice and spacious but they did not accommodate to my "special requests". I had asked for adjoining rooms and made a call to make sure that was down for my reservations and also had them in my original reservation notes. When I tried to get my rooms moved they were unable too.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 2 nights in Sep 2025

8/10 Good

Melissa

Stayed 1 night in Sep 2025

10/10 Excellent

Carleton

Stayed 1 night in Sep 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Stayed 1 night in Sep 2025