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Hotel Albuquerque at Old Town

3.5 star property

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Photo gallery for Hotel Albuquerque at Old Town

Hotel Albuquerque at Old Town features a prominent tower with a welcoming entrance and beautifully maintained gardens.
Experience the grandeur of our lobby, featuring a high ceiling, dark patterned tiles, and elegant artwork.
Outdoor dining area with tables and chairs leading to a beautifully adorned archway.
Relax by the serene pool surrounded by lounge chairs and breathtaking mountain views.
Enjoy al fresco dining in our beautifully landscaped garden, surrounded by lush greenery and a charming building with a sloped roof.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪7 min walk‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • ABQ BioPark Zoo
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Balcony

Relax in a stylish room with a large bed, desk, and flat-screen TV.

Junior Suite, Balcony

10.0 out of 10
Exceptional
(14 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Two single beds with white linens and a nightstand with a lamp and telephone.

Traditional Room, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Relax in comfort with a large bed, chair, and table, plus a wall-mounted TV and city views.

Junior Suite

9.8 out of 10
Exceptional
(22 reviews)
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Two single beds with white linens and wooden headboards, a large window with an outdoor view, and a wooden desk.

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(88 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Relax in a spacious room with a large bed, nightstand, and chair, offering a city view from the balcony.

Traditional Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(79 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Relax in a spacious room with a large bed, bedside tables, and a comfortable chair by the window, offering a view of the city.

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(94 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Albuquerque at Old Town

Hotel in Albuquerque with bars and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Other amenities include a coffee shop/cafe, a hot tub, and a business center.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Hotel Albuquerque at Old Town. During your stay, you're just a quick walk from Albuquerque Museum. 2 bars, an outdoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute drive from Albuquerque Convention Center and 7 minutes from University of New Mexico
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Albuquerque at Old Town offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges.

A business center and meeting rooms are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Albuquerque at Old Town.

This 3.5-star Albuquerque hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 871 out of 1302 reviews
Rating 8 - Good. 260 out of 1302 reviews
Rating 6 - Okay. 89 out of 1302 reviews
Rating 4 - Poor. 44 out of 1302 reviews
Rating 2 - Terrible. 38 out of 1302 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, professional staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Gisele

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw hot air balloons from our balcony each morning. How fun! The hotel is clean, comfortable, and the staff are very courteous. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, would like more dinner options
Stayed 2 nights in Apr 2025

8/10 Good

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Grand Dame of Accommodations

This is an older property, but well kept on the outside and the surrounding grounds are also manicured. The garden patio could make for a great breakfast area if exploited for that use. One elevator to the tower is very slow to open. Almost like watching paint dry. The rooms are adequately sized. Bathrooms have been renovated. The beds are platform framed. This is low to the ground and lack a boxspring. The sides stick out and you can bang the side of your foot or your leg getting in and out. Mattresses also seemed well used. I like this hotel because it has character and many pictures of Albuquerque in its western days. It kind of reminds me of the Orleans in Vegas, an older property with good bones. A quick breakfast bar with simple egg sandwiches and coffee in the morning would also be a convenience. Onsite valet parking is a plus. And friendly staff. A few changes as mentioned would make it a better stay. Proximity to old town and Sawmill market make it a good walking area. I would stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. We will return again.
Stayed 2 nights in May 2025

4/10 Poor

Gladys K

Stayed 2 nights in May 2025

4/10 Poor

Mario

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Went to eat at Garduños and chose to eat from the buffet. They auto-grated me 20% immediately for a buffet?! Then they closed the pool because of rain, but it only was raining for 20 minutes, but they still kept it closed all night. Then upon check out, they hit me with a sneaky “amenity fee” $53 ! They said it’s for coffee in the lobby, and bottled waters and internet. What a rip off. Not going to book this hotel ever again.
Stayed 2 nights in May 2025

2/10 Terrible

Jean

Travelled with partner
Want to stay in a mosh pit? I understand that they make alot of money off of weddings. I did not agree to hours of loud music that I did not chose to come in through my window. We have stayed here before but never again.
Stayed 1 night in May 2025

10/10 Excellent

Christiane, Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained hotel with friendly, attentive staff. We had a room on the 10th floor with a great view through a corner window. Good place to stay!
Stayed 2 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Many enjoyable activities in immediate vicinity with beautiful, historic surroundings. Staff are extremely friendly and helpful, to boot.
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find

Great location and special charm. Staff is exceptional.
Stayed 1 night in Apr 2025

6/10 Okay

Sylvia

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Todd, Eugene

Travelled with partner
Very friendly staff, clean room, plenty of parking except the first night when the hotel was hosting a prom. Overall positive experience, would recommend. It would be nice if tea was offered alongside coffee in the lobby, and if there would be an afternoon coffee service. Thanks to the staff for always being friendly and helpful!
Stayed 3 nights in Apr 2025

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service
Pretty setting, easy access. The room updates were so so...
Stayed 3 nights in Apr 2025

10/10 Excellent

Shelley

Stayed 4 nights in Apr 2025

10/10 Excellent

Shelley

Business traveller, Travelled with pets, Travelled with group
Excellent property very dog friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Derek

Stayed 1 night in Apr 2025

10/10 Excellent

Sharon, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Hotel Albuquerque. The building itself is special, the staff friendly and attentive. The gift shop offers a wide variety of regional items to buy at reasonable prices. The nearby Sawmill Market offers a fun place to eat and drink. Old Town is a walkable distance and a must. The highway is nearby but far enough to not be heard.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charli

Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sheryl

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A stay in Albuquerque

The hotel is in a nice location and offers guests the taste of Southwest. It is in walking distance of the Sawmill Market, which is a great place to eat and drink. Reasonably priced.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hot water took too long to get our 11th floor faucet. I felt guilty wasting so much water just to shave. Other than that, it was a beautiful place to stay!
Stayed 2 nights in Apr 2025