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Sheraton Samoa Aggie Grey's Hotel & Bungalows

5.0 star property

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Photo gallery for Sheraton Samoa Aggie Grey's Hotel & Bungalows

Suite, 1 Bedroom | Living room
Lobby
View from property
Suite, 1 Bedroom
Outdoor pool, open 6:00 AM to 7:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Main Beach Road, Apia
  • Place, Falemataaga – The Museum of Samoa
    ‪3 min walk‬
  • Place, Apia Park
    ‪19 min walk‬
  • Place, Fugalei Fresh Produce Market
    ‪19 min walk‬
  • Airport, Apia (APW-Faleolo Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View

8.0 out of 10
Very good
(8 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Harbour View

Room, 2 Queen Beds, Harbour View

Room, 2 Queen Beds, Harbour View

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Garden View

Bungalow, 1 King Bed, Garden View

Bungalow, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Garden view

View all photos for Family Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Garden view

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pool

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Property amenity

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About this property

Sheraton Samoa Aggie Grey's Hotel & Bungalows

Luxury hotel with free valet parking, near Palolo Deep Marine Reserve
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. This Apia hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sheraton Samoa Aggie Grey's Hotel & Bungalows, you're just a quick walk from Falemataaga – The Museum of Samoa. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Within a 15-minute walk of Palolo Deep Marine Reserve and Fish Market
  • Airport and bus station shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 5371 square feet (499 square meters) and includes a conference center. An outdoor pool, a terrace, and gift shops/newsstands are also featured at the luxury Sheraton Samoa Aggie Grey's Hotel & Bungalows. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Apia hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Sheraton Samoa Aggie Grey's Hotel & Bungalows has a restaurant on site.
Feast - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lobby Lounge - This delicatessen specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Lobby Bar - Onsite cocktail bar. Open daily.
Tea Lounge - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Feast
  • Lobby Bar
  • Tea Lounge
  • The Lobby Lounge

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (5,371 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 11 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1933
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Lunar New Year, Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and during Ramadan.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for WST 75.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: WST 50 per person (one-way)
  • Airport shuttle fee per child: WST 25 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: WST 75.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Apia Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel Apia

Sheraton Samoa Aggie Grey's Hotel & Bungalows Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 251 out of 516 reviews
Rating 8 - Good. 137 out of 516 reviews
Rating 6 - Okay. 77 out of 516 reviews
Rating 4 - Poor. 24 out of 516 reviews
Rating 2 - Terrible. 27 out of 516 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Tipi

Travelled with family and small children, Travelled with group
Disliked: Staff & service
Friendly staff but not very quick to attend orders
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Veronica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! Before we even got there issues started you’ll get communication a week after and that’s after following up multiply times. For our 2 day stay there was no hot water, I called reception twice no answer so went down and found all the staff standing outside. They sent someone up to our room and he said he fixed it. Surprise he did not! The showers are slippery and disgusting like they have not been cleaned. The floors are sooo dirty when you try to get into bed you have black soot on your feet and this was after a cold shower. My mum booked into the bungalow and it leaked so she had to be moved not once twice. The first room she was moved it was freshly painted and reeked of paint fumes. So she went back in the pouring rain for another room and didn’t get to sleep till 1am. I was called at our room to ask when I was checking out as they had another guest who wanted to come early so if we could check out earlier. I’ve never had this happen at any other hotel. What was the worse! As we were waiting check out, we saw a teenage girl clearly shaken with her mother. A man has followed this girl into her room and locked the door behind him. I asked the receptionist if they had a camera and she said there are no cameras. The staff did not nothing for this poor girl and her mother. If you have teenage daughters this place is not safe! The staff are rude and do not want to help in anyway, the rooms are disgusting outdated, cracked windows, roachs! Yuck
Stayed 2 nights in Oct 2025

8/10 Good

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food menu not many choices to order from. However the free breakfast was so satisfying, and a variety of choices
Stayed 3 nights in Oct 2025

10/10 Excellent

Arthur

Stayed 2 nights in Oct 2025

10/10 Excellent

Manu

Travelled with family
Liked: Cleanliness
Yes. Balcony view was amazing. Bar and front lobby was great and a good place to relax and hangout with friends and family.
Stayed 7 nights in Oct 2025

6/10 Okay

Suzanne

Liked: Staff & service
I thought the staff were amazing. The room i had had a great view, but bathroom was tired and run down. Shower over a bath which for a 75 year old was pretty hard to get in and out of. The cleaning in the corridors was not flash. The dinning room was great. Staff were very helpful. The cocktails were yum.Hotel was in great place. Easy to get anywhere.
Stayed 10 nights in Oct 2025

10/10 Excellent

Arthur

Stayed 8 nights in Oct 2025

10/10 Excellent

AJ

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of our stay was the hospitality of the staff. Nothing was ever too much to ask and we were treated with the utmost kindness and professionalism.
Stayed 1 night in Oct 2025

6/10 Okay

Jessie

Mai
Stayed 4 nights in Oct 2025

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent resort in centre Apia…Samoa

Very nice location, excellent customer service, the check in was smooth and beyond my expectations. A lovely lady who took me to my room, she includes all resort information also the most interesting sightseeing of Samoa, Later on I knew her name is Hannah, director of customer service of the hotel, outstanding communication skills with guest, well done. Breakfast buffet has various options for local and international cuisine, I do like their special coffee with soy milk; Friday night there is a dance show with fire dance, is absolutely amazing. Overall is a great place for vacation in Samoa.
Stayed 4 nights in Oct 2025

10/10 Excellent

Viena, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 5 nights in Sep 2025

10/10 Excellent

Lesi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Ross Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and welcoming and keen to please. The room was smaller than expected and the toilet continued to flow after flushing. While rather tired, the room was comfortable and clean. On thing I thought was that the shower over bath could be a hazard as the bottom of the bath was sloped and difficult to stand in when getting out.
Stayed 10 nights in Sep 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were delightful. Close proximity to city centre was handy. Restaurant food excellent.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tualagi

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

BRYAN ALBERT

Stayed 8 nights in Sep 2025

10/10 Excellent

Taliilagiseaooloumalo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Sep 2025

6/10 Okay

DORCAS

Travelled with family, Travelled with family and small children
Liked: Staff & service
Clean room, nice cold air con, friendly staff, good size pool, huge lobby area, shops nearby. Rooms need an upgrade/refresh. Didn’t like the frosted window panel from bathroom to the room - there’s no privacy for those taking a shower. Some items on the menu weren’t available - menu needs a refresh too? Quite a walk to our room - terrible signage. Expected more for a Sheraton but hotel seems run down. Staff were friendly, though didn’t advise they downgraded our hotel room booking. No communication on email with them - non responsive, even on chat. If you phone - you either get them or no answer.
Stayed 1 night in Sep 2025

6/10 Okay

Coleen

Travelled with partner
The people that do house work forget to leave bath mat, hand towel and they use old looking bath towels. They also forgot to take dirty drinking glasses to wash as there’s nothing to wash those in the room. The beddings are not changed daily. The staff outside and around the hotel are great very welcoming and friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

Viena, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff tge food was awesome n the room n bed was the top
Stayed 3 nights in Sep 2025

10/10 Excellent

Lopeti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and cheerful staff.
Stayed 10 nights in Aug 2025

2/10 Terrible

Salelupelele

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Masao

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Staff service was great, very respectful and helpful. My room 1117 the design was very odd, toilet is so close to the wall youd have to sit sideways to use it. A small workout room would be nice too.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025