Downtown Inn and Suites

2.5 star property

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Photo gallery for Downtown Inn and Suites

Experience the charm of Downtown Inn, surrounded by a tranquil water feature and vibrant flowers.
Stylish residential building with balconies and lush green surroundings.
Enjoy a refreshing swim in the circular pool surrounded by a tiled edge and a metal ladder.
Compact kitchenette with refrigerator, microwave, and coffee maker for convenient in-room dining.
Enjoy cooking in the fully equipped kitchen with a large island, coffee station, and food dispensers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
120 Patton Avenue, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Wicked Weed Brewing
    ‪9 min walk‬
  • The Orange Peel
    ‪9 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

Standard Double Room

8.0 out of 10
Very good
(96 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 King Bed

8.6 out of 10
Excellent
(173 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Downtown Inn and Suites

Motel with free breakfast, a quick walk to Harrah's Cherokee Center - Asheville
Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a front-desk safe are onsite.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the shopping around Downtown Inn and Suites. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 10-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Downtown Inn and Suites. Free self parking is available.

This Asheville motel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 11:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Downtown Inn and Suites.

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1146 reviews
Rating 8 - Good. 394 out of 1146 reviews
Rating 6 - Okay. 166 out of 1146 reviews
Rating 4 - Poor. 72 out of 1146 reviews
Rating 2 - Terrible. 39 out of 1146 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older facility but the location is great. The staff was helpful and the bed was comfy
Stayed 1 night in May 2025

10/10 Excellent

Steve

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Location is fantastic. Hotel is ok, parking lot tiny and overall worked for purpose but it is not nice. Just good place to sleep and good price point. Want nice, go elsewhere.
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Stayed 1 night in Apr 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Roxanne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this lodging. It's the only hotel I've stayed at in Asheville in the downtown area and it could not be more convenient to everything. I travel with my dog and we walk everywhere; this hotel is the perfect vector point to walk in any direction. I feel safe enough, though hearing and seeing homeless folks on that block is not remotely uncommon. I've never had a safety issue. On my most recent visit, I received a text from the management saying my nightly rate had been reduced significantly simply because the rate was now lower than when I had booked several months earlier. That's unheard of! I was also allowed to check in about 2 hours early simply because my room was ready, hugely helpful because it also gave me a place to park (I believe all parking in the downtown area is paid parking). I will happily continue to give this property all of my business when I come to Asheville.
Stayed 2 nights in May 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

We were in town for one night for my daughter’s dance competition. Downtown Inn was clean, affordable, and in a convenient location. As a single mother, I appreciated the low price but still in a safe area. Breakfast options were good and the food was good. We will absolutely use this as our home away from home for any future trips to Asheville!
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Brittany

Stayed 1 night in May 2025

8/10 Good

Michael

Stayed 2 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Budget and location, location, location!
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Downtown Inn! Staff was friendly and our room was well maintained. I would definitely stay here again!
Stayed 1 night in Apr 2025

8/10 Good

MOIZ ISMAIL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very close to downtown and walkable ! Pricing and location is the main point ! The bedroom were dated but kept clean and ready for our arrival . We loved the adjacent rooms for our family and kids but the night was noisy as it was downtown . Great staff , location and easy parking. Will stay here again.
Stayed 1 night in Apr 2025

4/10 Poor

Burr

Liked: Cleanliness, staff & service
Parking was very problematic. Small parking lot.
Stayed 1 night in Apr 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
favorite place to stay downtown asheville!
Stayed 2 nights in Apr 2025

2/10 Terrible

Vania

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place was really sketchy. On our second night someone tried to forcefully break into our room while we were sleeping. Terrifying experience, we ended up checking out early because we were too scared to be there any longer.
Stayed 3 nights in Apr 2025

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always enjoy our stay here.
Stayed 1 night in Apr 2025

8/10 Good

Tess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Larry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Glenn

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service
The staff were friendly and accommodating. The hotels location was perfect for our needs. While it is an older property and could use some updates we were impressed by the cleanliness. They offer free breakfast with hot and cold options. The only complaint would be it was rather loud from street noise and neighboring rooms. I would stay here again if in area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice staff, right in the middle of downtown Asheville. Safest downtown I've ever been to
Stayed 1 night in Apr 2025

6/10 Okay

David

Convenience
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older, but the owners/management obviously take pride in the care of the hotel. I loved the fountains they have placed around. I had to cut my stay short by a night. I fully anticipated paying for the last night, but the manager insisted on refunding it. That made a big impression on me. This was my first time staying here, but not my last. I will definitely stay again.
Stayed 2 nights in Apr 2025