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Downtown Inn and Suites

2.5 star property

Choose dates to view prices

Photo gallery for Downtown Inn and Suites

Fountain
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
120 Patton Avenue, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Place, Wicked Weed Brewing
    ‪9 min walk‬
  • Place, The Orange Peel
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom

Standard Double Room

8.2 out of 10
Very good
(105 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed

Basic Room, 1 King Bed

8.6 out of 10
Excellent
(187 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Parking included
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The price is €77
includes taxes & fees
4 Jan - 5 Jan 2026
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About this property

Downtown Inn and Suites

Motel with free breakfast, 6-minute walk to Harrah's Cherokee Center - Asheville
Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a front-desk safe are onsite.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the shopping around Downtown Inn and Suites. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 10-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Downtown Inn and Suites. Free self parking is available.

This Asheville motel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Downtown Inn and Suites.

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1192 reviews
Rating 8 - Good. 417 out of 1192 reviews
Rating 6 - Okay. 175 out of 1192 reviews
Rating 4 - Poor. 63 out of 1192 reviews
Rating 2 - Terrible. 32 out of 1192 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
thank you
Stayed 3 nights in Aug 2025

6/10 Okay

Kellie

Liked: Cleanliness
Disliked: Staff & service
Parking horrible. Noisy. Staff not helpful. Refrig not cool I put on highest setting still not cold. It was ok not the best
Stayed 4 nights in Sep 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THANKS!

Staff was great, room was clean. All of downtown Asheville is walkable from here - a big plus for us.
Stayed 3 nights in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Pros: - Right on the edge of the downtown area so you can walk to tons of bars/restaurants/shops - Cheaper than other downtown hotels - Room was cleaner than I expected based on the overall vibe, although it was still the kind of place you would feel gross walking around with bare feet. Cons: - The parking lot was very difficult to maneuver in, with small spaces and a very narrow aisle. It also seemed to fill up quick, I got the last spot a couple if times. - Pets are allowed, which is good I suppose if you are travelling with a pet, but I was stuck listening to someone's poor dog howling it's head off all weekend. - On one side of the hotel you have to listen to the obnoxiously loud pool fountain, on the other side that I was on you get traffic noise and nightlife (I was awoken before dawn one morning to a man screaming repeatedly "WHO STOLE MY S***? SOMEONE TOOK ALL MY S***!"). Overall: Might be worth staying here if you want to explore the downtown area (especially if you're bringing a pet) and don't want to spend a bit extra for one of the much nicer hotels, and plan on only coming back to crash at night (and are a heavy sleeper).
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

2/10 Terrible

Nancy M

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very outdated like 1980. Our refrigerator was leaking in the floor. The power outlets which some were connected to surge protectors and some were fire hazards. The curtains were 1ft on the floor and laying on a receptacle that had a lamp plugged in. There were a half inch of dust when they pulled the fridge out to check it. There were no toiletries in the room you had to go and ask for them. This hotel's fire alarm went off 3 separate times in which we scurried to grab our pet and most important documents 2 times about an hour apart at 3 am. Then the clerk eventually cut off the alarms citing faulty sensors. Both times the fire department came and we waited in our pajamas until they cleared it for us to return. I got sick while there. Our Anniversary was ruined and had to stay an extra night because I got a food or water born illness. Urgent Care visit and 2 visits after returning home. There were ants in the sugar at the continental breakfast. The staff were nice. I highly recommend NOT staying at this run down hotel unless you just absolutely want to go party and crash. It was so loud from racing bikes to cars we got little rest. We thought we had a mountain view room. I wish I could post pictures that i took pf the room and the view. The only solace we had was a very attentive Heather and Cherish who worked there. The fountain shown on their . advertisement were only 1.5 ft tall. Did I mention ants in the food and how poorly kept the rooms were nourerated.s
Stayed 3 nights in Sep 2025

10/10 Excellent

jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view. Great price
Stayed 4 nights in Sep 2025

6/10 Okay

Kathleen

Disliked: Cleanliness, property conditions & facilities
The hotel is downtown, but the area is sketchy, lots of homeless people. The hotel is very run down, needs repairs and the pictures are deceiving. Staff were very helpful. Breakfast minimal and they do not do housekeeping on a daily basis.
Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

bart

Travelled with family
Liked: Cleanliness, amenities
Nice clean hotel, walking distance to attractions
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Carlotta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Mary, Green Cove Springs

Stayed 2 nights in Sep 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very good location. Dated & needs renovation. Clean. Breakfast was adequate. Staff was friendly. Parking was tight & limited on-site but overflow was not far away. Overall, just too old & in need of updating so I would probably not stay again. But excellent location in the heart of downtown.
Stayed 1 night in Sep 2025

10/10 Excellent

Saturn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ryan

Stayed 1 night in Aug 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was pleasant enough. Place was just really old and rundown for the amount you pay to stay there.
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hit a deer on my way to the motel. So I couldn’t make it there. Expedia was awful!!!! Said I could not get a refund because I didn’t pay extra! I was 2 hours away I didn’t think I would hit a deer and not make it. Expedia no remorse. No care at all. I emailed downtown inn and within 10 mins they gave me a full refund!!!! I will be staying here every time I’m in Asheville from now on! Expedia….. I will not be using them unless it’s a last resort.
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Jade

Stayed 1 night in Aug 2025

8/10 Good

Jay

Okay.
Stayed 1 night in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient

Clean rooms, walk to downtown and ok breakfast. Employees easy to work with. Pet friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service
It works for an overnight.
Stayed 1 night in Aug 2025

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to downtown, clean and comfortable, noisy

Close to downtown without the hefty price tag. It was a bit dated, but the room was clean and the bed was comfortable. The only drawback was the loud noise from the street. Maybe you can try to request a room at the back of the building instead of the front.
Stayed 1 night in Aug 2025