Downtown Inn and Suites

2.5 star property

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Photo gallery for Downtown Inn and Suites

Fountain
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Free daily continental breakfast
Exterior
Basic Room, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
120 Patton Avenue, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Place, Wicked Weed Brewing
    ‪9 min walk‬
  • Place, The Orange Peel
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

Standard Double Room

8.2 out of 10
Very good
(106 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 King Bed

8.6 out of 10
Excellent
(190 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Downtown Inn and Suites

Mountain motel with free parking, 6-minute walk to Harrah's Cherokee Center - Asheville
Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a front-desk safe are onsite.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the shopping around Downtown Inn and Suites. During your stay, you're just a quick walk from Fired Up Creative Lounge Ashville. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 10-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Downtown Inn and Suites. Free self parking is available.

This Asheville motel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Downtown Inn and Suites.

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1204 reviews
Rating 8 - Good. 424 out of 1204 reviews
Rating 6 - Okay. 175 out of 1204 reviews
Rating 4 - Poor. 64 out of 1204 reviews
Rating 2 - Terrible. 31 out of 1204 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Super clean close to everything downtown Free decent light breakfast friendly staff Old byiding but the rooms everything worked safe big fridge chargers mmicrowave
Stayed 2 nights in Nov 2025

8/10 Good

Mike

Location and people
Stayed 1 night in Sep 2025

8/10 Good

Lori Anne

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and courteous staff.
Stayed 1 night in Nov 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service
The room was clean! The staff was very friendly and informative. The whole hotel was very clean. The amenities are very basic, but they’re what you need to get through the night and get your day started in the morning.
Stayed 1 night in Oct 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room for a fair price. Within walking distance to the whole downtown area.
Stayed 1 night in Nov 2025

2/10 Terrible

Vanessa

Disliked: Amenities, property conditions & facilities
The plumbing is terrible. It’s very loud. I thought something plumbing wise was wrong in my room when I got there, turns out it was coming from another room. The pipes are so loud and run through the rooms where you can see it and every time someone flushed or showered, it would wake me up with how loud it was. I don’t typically leave bad reviews or reviews at all, but if you need a good nights sleep, don’t stay here.
Stayed 1 night in Nov 2025

6/10 Okay

Alyssa

Disliked: Amenities
When I walked in the front staff member seemed suspicious and cold. I told her of my reservation and she demaded I tell her how I got to the hotel. She seemed to think it was strange that I took the bus from the airport. I was finally given the key and for days on end someone in another room kept smoking and the smoke filtered into my room. It was disgusting. On Halloween night there was a fight that broke out in another room and this resulted in police intervention right outside my door. To say it interrupted my sleep is an understatement. All in all the room served it's purpose but in future I will be staying in Hendersonville because there are alot more amenities like Walmart, McDonald's, Dollar Tree etc. The staff were very unfriendly and I felt unwelcomed the entire time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Layla

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay in Downtown. Front desk was very nice. We enjoyed the stay
Stayed 1 night in Nov 2025

10/10 Excellent

ZIYUN

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 2 nights in Oct 2025

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside of building is a little shabby looking but the rooms were very modern and in top condition. I think this helped keep the lodging rate low. Breakfast area did not seem to have toast or little peanut butter containers-so I had to use bagels. Good location in heart of downtown so easy to access dining. Yes, I would come back. .
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Akhil

Stayed 1 night in Oct 2025

6/10 Okay

Gordon, Fort Mill

Travelled with group
Disliked: Amenities
Much older hotel, and the rooms are dated and a bit musty. But given the amazing location and extremely reasonable price point, it continues to be a good location for a quick overnight trip to Asheville.
Stayed 1 night in Oct 2025

10/10 Excellent

Bevely

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that was in charge of the breakfast made sure everything was well supplied and kept the counters clean. Parking was close.
Stayed 1 night in Oct 2025

4/10 Poor

David

Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very clean and well maintained, the location is prime especially for the price. Very friendly staff.
Stayed 3 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could use some updating, but it's nice enough and the convenience for the price is unmatched.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 2 nights in Sep 2025

8/10 Good

Deana

Liked: Cleanliness
Breakfast started on wrong foot. Powder creamer does not cut it.
Stayed 1 night in Oct 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Amenities
Was very loud at night but clean for the price
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual, my stay was terrific. I have stayed there about 10 times this year due to work in the area. It was clean, safe, and the staff was friendly and helpful as usual. I would not hesitate to recommend a friend.
Stayed 2 nights in Oct 2025

8/10 Good

Adolfo

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
A no-frills motel with a certain charm despite its worn appearance. The area feels safe and is conveniently walkable to many restaurants and bars. Parking was easy, and while the amenities are minimal, the excellent location makes up for it. I would stay here again, the place has an odd, almost Twin Peaks-like energy, but I still felt completely safe.
Stayed 1 night in Oct 2025