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Kimpton Hotel Arras by IHG

4.0 star property
VIP Access

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Photo gallery for Kimpton Hotel Arras by IHG

Enjoy a city view from the large window in this stylish room featuring two beds with white linens and a desk area.
Relax in a stylish room with a large artwork, two armchairs, and side tables.
Welcome to our lobby, featuring a reception desk, cozy seating area with a sofa and bookshelf, and a stunning abstract art piece.
Relax in a stylish living room with a city view, comfortable sofa, and book collection.
Enjoy a panoramic city view from the large window, relax on the comfortable sofa, and unwind with a good book.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
7 Patton Avenue, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • The Orange Peel
    ‪6 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Mountain View

Experience comfort in this stylish room with a neatly made bed, a convenient nightstand, and a wall-mounted light fixture.

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(31 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Experience comfort in this stylish room with a neatly made bed, a convenient nightstand, and a wall-mounted light fixture.

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(47 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Relax in a spacious room with a large bed, desk area, and city view.

Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(19 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Features a sleek mirror with integrated lighting, a white sink, and a backsplash, along with a bathtub and towel racks.

Room (Essential)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Enjoy a refreshing shower in the sleek bathroom with a glass-enclosed shower, sink, and mirror.

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Relax in a stylish room with a large bed, city views, and a desk for work.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Experience comfort in this stylish room with a neatly made bed, a convenient nightstand, and a wall-mounted light fixture.

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Two spacious beds with white linens and blue accents, a desk for work, and a city view.

Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Two spacious beds with white linens and blue accents, a desk for work, and a city view.

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(19 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Relax in a spacious living room with a city view, flat-screen TV, and comfortable sofa.

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(23 reviews)
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Relax in this inviting living space with a comfortable sofa, flat-screen TV, and a potted plant.

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Relax in this inviting living space with a comfortable sofa, flat-screen TV, and a potted plant.

Studio Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Enjoy a panoramic city view from the large window, relax on the comfortable sofa, and unwind with a good book.

Luxury Suite, 1 King Bed, Mountain View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Relax in this inviting living space with a comfortable sofa, flat-screen TV, and a potted plant.

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Kimpton Hotel Arras by IHG

Hotel with 2 restaurants, steps from Asheville Art Museum
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Kimpton Hotel Arras by IHG's great location. During your stay, you're just a quick walk from The Orange Peel. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Bargello
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests really like the accommodations for the cleanliness, overall comfort, nice bathrooms, and comfy beds
  • Steps from Asheville Art Museum and 3 minutes by foot from Pack Square
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Hotel Arras by IHG offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Arras by IHG. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

The hotel hosts a free manager's reception daily.
Bargello - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
District 42 - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space
  • Business centre

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 889 out of 1010 reviews
Rating 8 - Good. 76 out of 1010 reviews
Rating 6 - Okay. 22 out of 1010 reviews
Rating 4 - Poor. 10 out of 1010 reviews
Rating 2 - Terrible. 13 out of 1010 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

natalie

Stayed 2 nights in Apr 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Meredith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff was extremely helpful.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lots to offer patrons. Perfect location.
Stayed 2 nights in May 2025

10/10 Excellent

Aurora, Williamsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, dog friendly, and within walking distance of shops and first class restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharyn

Stayed 2 nights in Apr 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel but street noise at night

Hotel and staff were wonderful! Very convenient to all of downtown Asheville. The staff were very polite and helpful with suggestions for dinner, parking etc. We travelled with our dog and the hotel was very dog friendly. So many restaurants with patios that allowed dogs and all of the stores did as well. Our only complaint is the street noise late night in the room. We were on the 8th floor facing Pack Square and the motorcycles circling and revving of engines went on until 1 am Friday - Sunday night. Monday night was fairly quiet. This is not the fault of the hotel but the city should crack down on the noise ordinance if they have one!
Stayed 2 nights in Apr 2025

2/10 Terrible

Megan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was absolutely amazing. The minute we arrived, the valet spotted the bikes on the car and gave great recommendations for bike parks and trails. Housekeeping was quick and efficient. Our pup was welcomed and comfortable. Highly recommend stating here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Junious

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper friendly and responsive staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia Hendrick, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of downtown Asheville with a gorgeous view of the mountains. Near great restaurants and shopping. Beautiful hotel, friendly staff and fantastic weather. Had a great vacation!
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip to Ashville

This was a family vacation to Ashville and the Biltmore Estate. We were extremely pleased with the Kimpton Hotel in every area. This a beautiful hotel, with excellent staff. Rooms are very nice, beds comfortable and the bath was large and roomy. Several added pluses with appetizers and water/wine in the evenings. I did not know the parking was valet and an extra cost, but parking is so limited in that area, so it worked out fine. The valet service personal was very friendly, and they will bring your car as often as you may need in a day. We did not experience the restaurant, but I'm sure it was as nice as the rest of the hotel. You are able to order food for your room. Very convenient to shops and eateries within walking distance. Overall, we were so pleased with our choice of stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Herbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd time staying at the Arras is as many months and can report that it has been a total pleasure. Comfortable and handsome room, quiet and with great views. Terrific staff and convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was a former bank.
Stayed 1 night in Apr 2025

10/10 Excellent

enrique

All perfect!!!
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gretchen

Stayed 5 nights in Apr 2025

10/10 Excellent

Kevin, Maryville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and pleasant staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine, Fort Mill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Minutes from restaurants and shopping. Nice upscale hotel for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Demetra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUTELY MUST STAY HERE

The hotel and all staff from valet to reservations to housekeeping to concierge were absolutely amazing and some of the most attentive and friendliest I have visited with since COVID.
Stayed 1 night in Apr 2025