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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

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Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

A reception area with a glass wall, a reception desk, a seating area with chairs, and a decorative wall with a clock.
A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.
A modern living room with a fireplace, sofas, and a coffee table.
A modern kitchen with grey cabinets, a large island, and a coffee machine.
A modern interior with a seating area, a fireplace, and a kitchen area with cabinets and a television.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪4 min drive‬
  • Place, The Battery Atlanta
    ‪4 min drive‬
  • Place, Cobb Galleria Centre
    ‪4 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Work Desk, Mini Fridge

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Communication Assistance, Walk in Shower, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria
Cumberland
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, 855 reviews
The price is €67
includes taxes & fees
9 Aug - 10 Aug
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria

About this property

Best Western Atlanta Cumberland/Galleria Hotel

An outdoor pool, a 24-hour fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the comfortable beds at Best Western Atlanta Cumberland/Galleria Hotel. During your stay, you'll be close to The Battery Atlanta. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, a meeting room, and a conference center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the beds
  • Just a 5-minute drive from The Battery Atlanta and 6 minutes from Truist Park
Best Western Atlanta Cumberland/Galleria Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1500 square feet (139 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Atlanta Cumberland/Galleria Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Smyrna hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 587 out of 1487 reviews
Rating 8 - Good. 316 out of 1487 reviews
Rating 6 - Okay. 197 out of 1487 reviews
Rating 4 - Poor. 148 out of 1487 reviews
Rating 2 - Terrible. 239 out of 1487 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nakai

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodation
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Garfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was superb they were very nice & friendly
Stayed 1 night in May 2026
Verified review

8/10 Good

Jami

Liked: Cleanliness, staff & service
A clean, safe, and accessible place to rest
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Moin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast The music at the event center was very loud and reached the rooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk Attendant and the room was clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was nice and polite . We needed more towels and they got them to us quickly and manager even texted to be sure I got them.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quick stay
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Calbert

Liked: Cleanliness, amenities, property conditions & facilities
Nice environment, helpful,accommodating staff, and everyday breakfast was nice
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well stocked with towels,and coffee maker, etcetera.. Staff was attentive and helpful. Only drawback was weak WiFi. Otherwise excellent
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lakysha

Liked: Cleanliness
Very clean Very good customer service and care
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities
It was very nice
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Amenities
Room did not get cleaned while I was gone like most hotels. The staff was very helpful and very nice. Hotel smelled like weed the whole time. Also, may as well not advertise a fitness center. Seen more exercise equipment at a GoodWill. Breakfast was pretty decent for a hotel.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Madeline

Liked: Staff & service
Room was okay, WiFi went out but not their fault storms fault, staff was super nice tho
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eunice

Liked: Cleanliness, amenities, property conditions & facilities
Love this property it’s my go to for stays in Atlanta
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Harriet

Disliked: Cleanliness, amenities
The pictures that’s on the website looks very nice in person hotel is terrible.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities
Large room, good beds, good location, free breakfast, nearby restaurants in walking distance
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and nice the stuff was great the breakfast on a scale from 1 to 10 i give it a 4 and the lady that serve the Breakfast she in the wrong place of work she need to work for the police or security for the hotel parking was great thank you
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Saad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty toilet, stains on bathtub, missing fridge and microwave, door handle broken, water stopped running in shower, keycard was deactivated one day before check out.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, affordable, near all local restaurants, and shopping malls.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Parking was great. The front desk got us checked in quickly. The building and rooms are old. The carpets need to be changed and there is general wear and tear all over. Ex: stains on the chair in our room. The springs in our bed poked up and made noises when we rolled over. The breakfast was okay. The coffee is very weak.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
This place should be condemned the people that work in have no pride and they seem to let homeless people wonder around in the building banging on peoples doors wanting into your room worse place I have stayed in yet
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 1 night in Jan 2026