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City of Sails Motel

4.0 star property

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Executive Triple Room, Multiple Beds
Family Apartment, Multiple Beds
Standard Room, 1 Queen Bed, Jetted Tub | Bathroom
Front of property
Family Apartment, Multiple Beds | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
219 Shakespeare Road, Auckland, 0620
  • Place, Smales Farm
    ‪5 min walk‬
  • Place, Lake Pupuke
    ‪10 min walk‬
  • Place, Eventfinda Stadium
    ‪16 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Apartment, Multiple Beds

Family Apartment, Multiple Beds

Family Apartment, Multiple Beds

  • 75 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Trundle Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Executive Triple Room, Multiple Beds

Executive Triple Room, Multiple Beds

Executive Triple Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Jetted Tub

Standard Room, 1 Queen Bed, Jetted Tub

Standard Room, 1 Queen Bed, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, 1 Bedroom, Jetted Tub

Standard Triple Room, 1 Bedroom, Jetted Tub

Standard Triple Room, 1 Bedroom, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Studio, 1 Queen Bed with Sofa bed

Standard Studio, 1 Queen Bed with Sofa bed

Standard Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Basic Studio, 1 Queen Bed, Ground Floor

Basic Studio, 1 Queen Bed, Ground Floor

Basic Studio, 1 Queen Bed, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

City of Sails Motel

Along with spa services, this smoke-free motel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
City of Sails Motel offers 16 accommodations with complimentary newspapers and coffee/tea makers. 43-inch Smart televisions come with premium satellite channels. Accommodations at this 4-star motel have kitchenettes with refrigerators and microwaves. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at City of Sails Motel. During your stay, you're just a quick walk from North Shore Hospital. Enjoy features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 10 minutes by car from Auckland Ferry Terminal and 10 minutes from Queens Wharf
City of Sails Motel offers its guests spa services, tour/ticket assistance, and a garden. Public spaces have free WiFi. City of Sails Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Auckland motel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 10:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

City Sails Motel
City Sails Motel Takapuna
City Sails Takapuna
City of Sails Motel Motel
City of Sails Motel Auckland
City of Sails Motel Motel Auckland

City of Sails Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 286 reviews
Rating 8 - Good. 129 out of 286 reviews
Rating 6 - Okay. 32 out of 286 reviews
Rating 4 - Poor. 6 out of 286 reviews
Rating 2 - Terrible. 3 out of 286 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Morten

Liked: Staff & service
Nice room, nice location.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Anne

Liked: Cleanliness, staff & service
helpful reception person. clean room but dated, bathroom especially. Lots of road noise from busy interchange where motel is located
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in room 3, spa bath suite. Stay was excellent as always, however one minor issue is that the tap in the bathtub isn't working properly. We were still able to use the bath as normal, but we had to fill the bathtub with the shower head as the tap on the wall is broken and will need fixing. Only minor issue and we still enjoyed the bathtub as normal. Please ensure the bath tub tap is fixed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff and comfortable, affordable rooms. Would stay again.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our event. Great for hospital location an easy 4 min walk.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Room was very tidy and nice, easy check-in great location. Only letdown was the floor in the bathroom hadn’t been swept from previous guests
Stayed 1 night in Feb 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, tidy and well located. Easy onsite parking.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access off motorway,staff very helpful,nice quiet unit. Would defimitely stay there again
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jardyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and nice. Was easy to work out our rooms location. The jetted bath was the highlight of our stay.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Hine

Liked: Staff & service, amenities, property conditions & facilities
The motel was a convenient location.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and very spacious!!! Will gladly stay again!!!
Stayed 1 night in May 2024
Verified

8/10 Good

Lynaire

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and handy to Eventfinda stadium Staff were super friendly and helpful 😄
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay for what we needed in Auckland. Reception was very helpful and accommodating with our late check in. Great service and room was clean. Would stay again.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Brian

Disliked: Amenities, property conditions & facilities
Repairs to bathroom gave us a headache. No forks to eat with, TV Sky info said HDMI1 after half an hour of trying it ended up working with HDMI2. Water pressure in sink was extremely low. 4/10
Stayed 1 night in Jan 2026
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 night stay in North Shore

Located near Nort Shore hospital on a busy intersection nice hotel, good customer service, nice sized rooms, great facilities with good shower and comfortable bed. Good value for money and would stay again.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility close to hospital.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for hospitals etc

Great motel if visiting the hospital. Everything you need and facilities for cooking. Lovely staff.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient friendly service . Convenient location
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Keziah

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at the City of Sails. Friendly receptionists, pleasant to chat with and helpful. Room as tidy and clean, super cosy bed and the jetted spa was just the icing on top of the cake.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jonathon

Liked: Cleanliness
Property was okay, had some permanent or semi permanent residents in dome of the rooms
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Gerold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The office staff were super, patient, helpful, polite and caring.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Foketi

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything in it 😊
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Karen

Liked: Cleanliness, amenities
This property was conveniently located, clean & the beds were very comfortable. We booked a room upstairs as we wanted the spa bath. The spa bath was huge but unfortunately we could not get the jets to work. We would suggest a set of instructions.
Stayed 1 night in Nov 2024