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Lancaster Gate Hotel

3.0 star property

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Photo gallery for Lancaster Gate Hotel

Property entrance
Standard Double Room, 1 Double Bed
Daily continental breakfast (GBP 22.9 per person)
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
66-71 Lancaster Gate, London, England, W2 3NA
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room, 2 Single Beds

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About this property

Lancaster Gate Hotel

Victorian hotel with a 24-hour front desk and a bar
This smoke-free hotel features a bar/lounge, a meeting room, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Lancaster Gate Hotel offers 196 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at Lancaster Gate Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a bar and meeting rooms.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and a multilingual staff
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Hyde Park and Kensington Palace
Lancaster Gate Hotel offers its guests multilingual staff, tour/ticket assistance, and a front-desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Lancaster Gate Hotel also features a television in a common area and an elevator. You'll have access to the health club at a partner property.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 22.9 for adults and GBP 11.45 for children
  • Late check-out fee: GBP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Lancaster Gate Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 370 out of 1005 reviews
Rating 8 - Good. 380 out of 1005 reviews
Rating 6 - Okay. 174 out of 1005 reviews
Rating 4 - Poor. 58 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

christopher m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good hotel for the price(it's London) & near svcs

Overall a good place & within 5 blocks of many restaurants, services, the Tube & hopon hopoff busses, but could use some improvements to make it more comfortable. Mattresses def could be more comfy, maybe add memory foam toppers, something so they don't feel so hard. Also, no washrags avbl...handowels are too big to use in the shower. Bigger soap dispensers for shower. In general, a water fountain somewhere for guests to fill bottles and an ice machine.
Stayed 6 nights in Sep 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were assigned a very small room The desk reception were very helpful and quickly changed our room to one substantially larger They were helpful and very pleasant Room very clean Conveniently located a short walk to Queensway or Bayswater underground stations
Stayed 2 nights in Sep 2025

8/10 Good

Muhammad

Stayed 2 nights in Sep 2025

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good with decent sized rooms. The location is OK although very convenient for the Swan pub which became our end of day go-to location for a pint (or two), and Lancaster Gate tube stop is a short walk away Check in was bit of an ordeal. A new computer system had just gone live and all the details I had provided on the original reservation had to be re-entered. I know this is not the fault of the front desk staff but they have to deal with annoyed customers (like me). A temporary issue I'm sure, but not a good customer experience. Some things to note from my stay: - some rooms require you to climb stairs to get to them even though you rode the lift/elevator. If you're a handicapped traveler be sure to NOT get one of these rooms. - in my bathroom the shower water fluctuated randomly from scalding hot to freezing cold. I reported this to the front desk and maybe it has been addressed. My travel companion did not have this issue in this room.
Stayed 2 nights in Sep 2025

6/10 Okay

Natalie

Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay here lasted several days. The location was excellent—centrally located to almost everything we wanted to do and see, with an underground station just a short walk away. The neighborhood felt safe, and the staff were all wonderful and very accommodating. That said, there were some downsides. Our room and bathroom both had visible mold, and the hotel overall had a noticeable mildew smell. The shower water temperature was inconsistent, staying lukewarm at best and often dropping to cold, though the tub shower head did provide hot water. Overall, this hotel works well for a short stay, but for four or more days I would choose somewhere else.
Stayed 4 nights in Sep 2025

8/10 Good

Bruce

Great location, multiple diner options close by, handy short taxi to Paddington & Heathrow Express
Stayed 1 night in Sep 2025

8/10 Good

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, close to Underground and Paddington Station, Hyde Park & Kensington just around the corner. Close to shops. Friendly staff and very helpful. Could use an upgrade on the carpet in the room, bar soap and facial tissue would be a bonus. All in all great stay,
Stayed 5 nights in Sep 2025

6/10 Okay

Emily

Travelled with group
Stayed 3 nights in Sep 2025

10/10 Excellent

Zefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Gary, Mint Hill

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this property for location. It did not disappoint. The hotel is clean, quiet and had air conditioning. My only complaint was the room we had was small compared to what I am use to.
Stayed 2 nights in Aug 2025

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we needed. Transportation, dining, shopping, parks.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff could not be more helpful and friendly. Just a short walk from tube stations and bus stop. However, be very careful with water. Being in an old building temp of water changes on its own. That is the only negative thing I can say
Stayed 5 nights in Aug 2025

6/10 Okay

Elif

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Beth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in May 2025

4/10 Poor

Karen

Travelled with family
Beds were uncomfortable. The floor lowered in hallway and was easy to trip on. Someone overflowed sink or tub above and flooded our room
Stayed 4 nights in Aug 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Very presentable place
Stayed 4 nights in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a visit to London. Clean rooms and friendly staff. Close to Hyde park, Notthing hill and tube to central London.
Stayed 2 nights in Aug 2025

10/10 Excellent

ARSHID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

ARSHID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

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