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Mövenpick Hotel Auckland

5.0 star property

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Photo gallery for Mövenpick Hotel Auckland

Restaurant
Indoor wedding
Deluxe Room, 2 Queen Beds, Ocean View
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
8 Customs Street, Auckland, 1707
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, University of Auckland
    ‪5 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(38 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

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About this property

Mövenpick Hotel Auckland

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, valet parking, and 24-hour room service. Housekeeping is available on request.
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Mövenpick Hotel Auckland's great location. During your stay, you're just a quick walk from Auckland Ferry Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Auckland Ferry Terminal and 5 minutes by foot from University of Auckland
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the luxury Mövenpick Hotel Auckland. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM.
Mövenpick Hotel Auckland has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 6 AM to 11 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 966 reviews
Rating 8 - Good. 257 out of 966 reviews
Rating 6 - Okay. 77 out of 966 reviews
Rating 4 - Poor. 46 out of 966 reviews
Rating 2 - Terrible. 19 out of 966 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hanna

Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful hotel. Really comfortable beds, lovely staff and has a very central location.
Stayed 2 nights in Dec 2025

6/10 Okay

Brian

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesse

Stayed 2 nights in Dec 2025

8/10 Good

April

Stayed 1 night in Dec 2025

8/10 Good

caroline

Stayed 1 night in Dec 2025

10/10 Excellent

Jacob, Fresno

Stayed 3 nights in Dec 2025

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, amenities
Another great stay. The service from the staff, especially the lobby and check in staff is excellent - so helpful and polite. Merry Christmas!
Stayed 1 night in Dec 2025

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice hotel . Clean room. Helpful staff.. Had a nice view looking out over the waterfront.
Stayed 1 night in Dec 2025

8/10 Good

P

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy-Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great except wifi was awkward to use
Stayed 1 night in Dec 2025

8/10 Good

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The breakfast was excellent was many options. Would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service, delicious breakfast and great views!
Stayed 1 night in Nov 2025

6/10 Okay

Marion

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was there for two nights. Housekeeping was late both days (after 5PM). There was a free chocolate buffet available to guests on the 13th floor. I prepared a small plate to take to my travel companion and was stopped by staff and told I couldn't take it back to my room. There were no signs posting this rule.
Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very good veiws , very nice room all round . Very comfy beds , i would have given full stars but it was hard to put the car anywhere to get my luggage out and check in . All in all great accommodation and i would highly re ommend staying there T Thanks 🙂
Stayed 1 night in Nov 2025

4/10 Poor

Mina

Stayed 4 nights in Nov 2025

4/10 Poor

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2025

4/10 Poor

Duncan

Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic, nice and comfy, great view and very tiday
Stayed 2 nights in Nov 2025

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

4/10 Poor

Kieran

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were fantastic and friendly people. Unfortunately for paying $600 NZD per night over a 3 night stay in what was supposed to be a Superior room, we were right in front of the elevator with constant loud guests congregating, the cleaners vacuuming outside our room each morning at 8am, being moved to the other side of the bar at 5pm because they decided to vacuum the area, and either the lowest or second lowest floor which was very loud with traffic etc led to quite a disappointing stay unfortunately.
Stayed 3 nights in Nov 2025

10/10 Excellent

Reece

Stayed 1 night in Nov 2025

10/10 Excellent

david

Stayed 3 nights in Oct 2025