"Staff on reception fantastic especially Erika she was so helpful. The room was great but the bed was uncomfortable!! Also the pool was a bit cold . Bu ... " More
3 Oct 2018 by Marta Escauriaza PR
Dear Gary, Thank you very much for sharing your recent experience! Looking forward to a next visit soon, Kind regards,
10 Sep 2021 by Sophie Grobe, PR
Vielen Dank für Ihre lieben Worte, wir leiten diese sehr gerne an unser Rezeptionsteam weiter! Wir würden uns sehr freuen Sie mal wieder bei uns begrüssen zu dürfen!
6 Jun 2019 by Sophie Grobe, RRPP
Sehr geehrte/r Anonymous, vielen Dank, dass Sie hier die kürzlichen Erfahrungen mit unserem Hotel teilen. Wir freuen uns zu lesen, dass Ihnen besonders unsere ruhige Lage und die Nähe des Zimmers zu den zentralen Punkten des Hotels gefallen hat. Auf der anderen Seite bedauern wir, dass Ihnen die Ausstattung unseres Badezimmers nicht zugesagt hat. Wir hätten über dieses gerne bereits während Ihres Aufenthalts Bescheid gewusst, um Ihnen den Vorschlag das Zimmer zu tauschen, unterbreiten zu können. Des Weiteren möchten wir darauf hinweisen, dass unser Hotel kein self catering in den Zimmern anbietet, da diese nicht über eine Küche verfügen. Wir würden uns jedoch sehr freuen Sie mal wieder bei uns begrüssen zu dürfen, um Sie insbesondere mit unseren exzellenten Badezimmern überzeugen zu können. Mit freundlichen Grüssen,
10 May 2019 by Sophie Grobe, RRPP
Thank you very much Anonymous, for this great score! Kind regards,
17 Dec 2018 by Sophie Grobe, RRPP
Sehr geehrte/r Chrigel, vielen Dank für Ihre Bewertung und Ihre netten Kommentare über unser Hotel! Wir würden uns freuen, Sie bald wieder bei uns begrüssen zu dürfen! Mit freundlichen Grüssen,
All-inclusive room rates at H10 Ocean Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Not included
Available in all rooms: Free WiFi
Free self parking
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. This property uses geothermal energy. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.