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The Grand by SkyCity

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Front of property – evening/night
Point of interest
Grand Deluxe Harbour View Suite
Indoor pool
Grand Deluxe Harbour View Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room

  • Sleeps 3

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room

9.4 out of 10
Exceptional
(111 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | View from room

Grand Harbour View King Room

9.8 out of 10
Exceptional
(21 reviews)
  • Harbour view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Accessible King Room

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

9.2 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(15 reviews)
  • Harbour view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room

  • Sleeps 3

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

  • Harbour view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite

Grand Opulence Suite

  • Harbour view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room

  • Sleeps 2

Similar properties

Front of property
SkyCity Hotel
Auckland Central Business District
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,106 reviews
The price is €95
includes taxes & fees
1 Jun - 2 Jun
SkyCity Hotel

About this property

The Grand by SkyCity

Along with 11 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 4 bars/lounges, and a fitness center are onsite.
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of the breakfast at The Grand by SkyCity. During your stay, you're just a quick walk from Sky Tower. Free WiFi in public areas, 11 restaurants, and 4 bars are available.
  • Free WiFi
  • Grab something to eat at one of the 11 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Thai massages, hydrotherapy, or aromatherapy at East Day Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have really good things to say about the accommodations, from the spaciousness and cleanliness to the overall comfort and comfy beds
  • Steps from Sky Tower and SkyCity Casino
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Cassia - Onsite restaurant.
MASU - Onsite restaurant. Open select days.
Depot - Onsite restaurant. Open select days.
The Sugar Club - Onsite fine-dining restaurant. Open select days.
Huami - Onsite restaurant. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1532 out of 2047 reviews
Rating 8 - Good. 308 out of 2047 reviews
Rating 6 - Okay. 122 out of 2047 reviews
Rating 4 - Poor. 46 out of 2047 reviews
Rating 2 - Terrible. 39 out of 2047 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Jiaxi

Liked: Cleanliness, staff & service, amenities
Great room, great location
Stayed 1 night in Jan 2026

10/10 Excellent

Rox

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was spotless, staff were wonderful, sauna was lovely, gym was excellent. A great stay, would absolutely visit again
Stayed 1 night in Jan 2026

10/10 Excellent

Frederik Allan

Stayed 3 nights in Feb 2026

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, wonderfully appointed and exceptional staff! The location is perfect for exploring, events and food & drink. Will definitely be back!
Stayed 5 nights in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Stayed 2 nights in Jan 2026

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities
Excellent room and location
Stayed 1 night in Jan 2026

10/10 Excellent

Cian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Jan 2026

4/10 Poor

Pohanere junior araipu

Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, great beds, everything great
Stayed 2 nights in Jan 2026

10/10 Excellent

Martin, Oxford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice bed, late check in all OK
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

8/10 Good

Laurie

Stayed 2 nights in Jan 2026

6/10 Okay

Navil

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are and but service could use some training on better communication skills in let customer knows about what customers are asking and clear explanation
Stayed 6 nights in Jan 2026

10/10 Excellent

Amy and John

Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness
Great helpful friendly staff. Nothing was a problem. Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, our flight was super early and they allowed us into the gym and got us in our room around noon. Great breakfast buffet!
Stayed 1 night in Jan 2026

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff & location. All the good stuff
Stayed 1 night in Jan 2026

10/10 Excellent

Jo and James

Stayed 1 night in Jan 2026

8/10 Good

Hirendra

Stayed 1 night in Jan 2026

10/10 Excellent

Argho

Liked: Cleanliness, amenities, property conditions & facilities
They took care of my requests well. My cousin had a good stay
Stayed 2 nights in Jan 2026

8/10 Good

Casey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Kind staff, great amenities, clean room
Stayed 1 night in Jan 2026

4/10 Poor

Nelson

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room locked tired, in need of some refurbishing and the view of industrial rooftops was a big disappointment. I tried the overpriced buffet breakfast with stale pastries, unappealing egg preparation and day old bread and I felt sorry for myself Masu is a restaurant in the main lobby with Polynesian fare. When I read the menu I didn't know what to order because nothing was appetizing. Finally I ordered seared tuna that was presented on a nicely decorated plate but the fish was not even warm (maybe they took it out of the fridge and did a quick sear and then served it). When I mentioned it to the server he offered to re-heat it. A memorable meal in the sense of "never again". The hotel seems to be part of a complex 'Sky" that shares the name with adjacent casino. Sky seems to oversee a number of expensive restaurants in the street block
Stayed 3 nights in Jan 2026

10/10 Excellent

Neil

Stayed 6 nights in Jan 2026

2/10 Terrible

Brindhesha

Stayed 1 night in Jan 2026