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The Grand by SkyCity

5.0 star property
VIP Access

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Photo gallery for The Grand by SkyCity

Restaurant
Point of interest
Front of property – evening/night
Indoor pool
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Accessible Grand Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Accessible Grand Room

  • Sleeps 2

View all photos for Grand Deluxe King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room With Harbour View

  • Sleeps 2

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room

  • Sleeps 2

View all photos for Grand Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Twin Room

  • Sleeps 3

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room

9.4 out of 10
Exceptional
(95 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | View from room

Grand Harbour View King Room

9.8 out of 10
Exceptional
(18 reviews)
  • Harbour view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

9.2 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(12 reviews)
  • Harbour view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room

  • Sleeps 2

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Twin Room

  • Sleeps 3

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

  • Harbour view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite

Grand Opulence Suite

  • Harbour view
  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Harbour View King Suite

  • Sleeps 2

View all photos for Grand Opulence Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Opulence Suite

  • Sleeps 2

View all photos for Grand King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room With Harbour View

  • Sleeps 2

View all photos for Grand Deluxe King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Suite

  • Sleeps 2

Similar properties

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.9 out of 5, Exceptional, 730 reviews
The price is €166
includes taxes & fees
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About this property

The Grand by SkyCity

Luxury hotel with 11 restaurants, steps from Sky Tower
Along with 11 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 4 bars/lounges, and a fitness center are onsite.
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of the breakfast at The Grand by SkyCity. During your stay, you're just a quick walk from Sky Tower. Free WiFi in public areas, 11 restaurants, and 4 bars are available.
  • Free WiFi
  • Grab something to eat at one of the 11 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, reflexology, or Thai massages at East Day Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have really good things to say about the accommodations, from the comfy beds and spaciousness to the overall comfort and cleanliness
  • Steps from Sky Tower and SkyCity Casino
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Cassia - Onsite restaurant.
MASU - Onsite restaurant. Open select days.
Depot - Onsite restaurant. Open select days.
The Sugar Club - Onsite fine-dining restaurant. Open select days.
Huami - Onsite restaurant. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1458 out of 1965 reviews
Rating 8 - Good. 304 out of 1965 reviews
Rating 6 - Okay. 121 out of 1965 reviews
Rating 4 - Poor. 46 out of 1965 reviews
Rating 2 - Terrible. 36 out of 1965 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank

Stayed 2 nights in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, amenities and helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Siobhan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Loved the pool, spa and sauna. Location excellent. Will be back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities
YES
Stayed 2 nights in Oct 2025

6/10 Okay

Cian

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Room was good- lovely concierge staff. The front desk staff didn’t remember us which is a bit of a shame given we are regulars- but the lady who served us I hadn’t seen before so perhaps she was new :-) Great location!
Stayed 1 night in Nov 2025

10/10 Excellent

Cherry, Whangarei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This elegant is a perfect getaway, with comfortable rooms, excellent fitness area and pools, and location wise it has many restaurants within just a minute or two. Highly recommended
Stayed 1 night in Nov 2025

8/10 Good

Tara

Stayed 1 night in Nov 2025

10/10 Excellent

LEON

Stayed 1 night in Oct 2025

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff right from check in. Always greeted nicely when entering the hotel. Great location and amazing view of the harbour. Definitely recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic location, easy transportation directly to and from the airport, fantastic food and restaurant options, casino in the hotel, and the Sky Tower is right there. An incredible value and a great place to stay in the city of Auckland.
Stayed 1 night in Nov 2025

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a premium property to stay at while in New Zealand’s largest city of Auckland!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. View from room
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to a superior room on the 17th floor which had amazing views of the Auckland harbour bridge. We also enjoyed the gym,spa,sauna and swimming pool
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Fabulous staff
Stayed 3 nights in Oct 2025

8/10 Good

Hugh

Liked: Cleanliness, amenities, property conditions & facilities
Over all a good time relaxing
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaco, Te Aroha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The service was brilliant
Stayed 1 night in Oct 2025

10/10 Excellent

barbara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very courteous staff and very helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities
Staff, spacious room, upgrade
Stayed 1 night in Oct 2025

10/10 Excellent

kevin, Whitianga, Whitianga

Liked: Cleanliness
Great service and early check in
Stayed 1 night in Nov 2025

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, amenities
Clean, new and nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

John and Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in great location Helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities
Location was great. The room was clean with great amenities. Staff we friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheridan

Stayed 2 nights in Oct 2025

10/10 Excellent

Jillian A

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautifully maintained and the staff were friendly. The restaurant downstairs, Metita, was by far the best meal of my trip to NZ.
Stayed 5 nights in Oct 2025

8/10 Good

Rochelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Had a great view from the hotel room, however room bit dusty.
Stayed 1 night in Oct 2025