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Aparthotel

The Sebel Quay West Auckland

4.0 star property

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Photo gallery for The Sebel Quay West Auckland

Miscellaneous
Front of property
Premium bedding, in-room safe, individually decorated
Exterior
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
8 Albert Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Place, Queens Wharf
    ‪3 min walk‬
  • Place, Sky Tower
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Premium bedding, in-room safe, individually decorated

Apartment, 1 Bedroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms

  • City view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Sebel Quay West Auckland

A coffee shop/cafe, self parking, and dry cleaning are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area. Housekeeping is available on request.
The Sebel Quay West Auckland offers 29 accommodations with washers/dryers and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. LCD televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Auckland aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Sebel Quay West Auckland. During your stay, you're just a quick walk from Queen Street Shopping District. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and dry cleaning service. This upscale aparthotel has 29 apartments on 32 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self parking available for a fee
  • Amenities include newspapers, a front-desk safe, and laundry facilities
  • Steps from Queen Street Shopping District and 15 minutes by foot from Spark Arena
There's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. The Sebel Quay West Auckland also features laundry facilities, dry cleaning/laundry services, and express check-in. Parking is available for a fee.

This 4-star Auckland aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (NZD 40 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • A coffee shop/cafe

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: NZD 60 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • LCD TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city centre
  • Near a train station

Things to do

  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 29 units
  • 32 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive recycling policy
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 17 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 40 per day
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quay Suites
Quay Suites Hotel
Quay Suites Hotel Auckland West
Quay West Suites Auckland
Quay West Auckland
Quay West Hotel Auckland
Quay West Suites Auckland Hotel Auckland Central
Quay West Suites Auckland New Zealand
Sebel Quay West Auckland Hotel
Sebel Quay Hotel
Sebel Quay West Auckland
Sebel Quay
The Sebel Quay West Auckland New Zealand
Sebel Quay West Auckland Apartment
Sebel Quay Apartment
The Sebel Quay West Auckland
The Sebel Quay West Auckland Auckland
The Sebel Quay West Auckland Aparthotel
The Sebel Quay West Auckland Aparthotel Auckland

The Sebel Quay West Auckland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 607 reviews
Rating 8 - Good. 212 out of 607 reviews
Rating 6 - Okay. 40 out of 607 reviews
Rating 4 - Poor. 6 out of 607 reviews
Rating 2 - Terrible. 9 out of 607 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Iain

Liked: Cleanliness, property conditions & facilities, communication
Location is great!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rawson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very happy with room and proximity to eateries.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, room comfort, communication

Great Hotel

Excellent hotel in a great location.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Christine

Liked: Amenities, property conditions & facilities, communication
I really enjoyed our one night there. Was a very big room and comfy furnishings and beds. We were happy to be able to do our laundry after long trip around the north island. I would stay again. Only suggestion is laundry room and bathroom floors needed attention paid to corners
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff & perfect location!!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great experience, definitely happy to stay here again 😊
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

chris

Liked: Cleanliness, room comfort, communication

Very well equipped, great location.

Perfect place for an extended stay in Auckland, central location close to the quay, tower and local amenities, comfortable and very well equipped. I’ll stay here again next time I’m in Auckland.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Matthew Hamish

Liked: Amenities
Great stay, room was bigger than we thought with a good size lounge.
Stayed 8 nights in Jun 2024
Verified

8/10 Good

Ezra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our first family trip, and we loved it, beautiful city and close by stores and restaurants..everything beautiful.
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Wayne

Liked: Cleanliness, amenities, communication
Ideal location in the center of the CBD. Nice to have all the amenities you would find in an apartment. Staff was wonderful. Room was clean and comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great sized and family friendly. Kids loved the pool. Very helpful staff.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Graeme

Liked: Cleanliness
Disliked: Amenities
booking on website process is questionable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and our apartment was spacious with great views. Perfect for a family weekend away.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Libby

Liked: Cleanliness, property conditions & facilities, communication
A lovely view helpful staff
Stayed 11 nights in Feb 2025
Verified

10/10 Excellent

patrick

Liked: Cleanliness, property conditions & facilities, communication
Our stay at the sebel west quay was very good. Clean and comfortable and excellent service from the hotel staff.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

CD

Liked: Cleanliness, room comfort, communication
Very helpfull staff.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kylee

Liked: Cleanliness, property conditions & facilities, communication
It was great rooms were well set up and staff helpful
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, communication
Perfect for us with the washer and dryer in the room. Great space and excellent location.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
For reasons that weren’t explained, they kindly upgraded me to a larger room. The room was huge with amazing views.
Views
Views
Main area
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very kind, courteous and helpful
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Great overall, friendly staff who was very welcoming, awesome location, hotel facilities need attention and most of them were dated sadly.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Rosie

Liked: Cleanliness, room comfort, communication
Nice place
Stayed 1 night in Jul 2022
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and amenities for tripping around the area. Would highly recommend.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed our stay. Great views, the balcony was a surprise. Easy access to Queen Street shopping. Friendly staff.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, communication
Could not fault perfect place