The Spencer Suites By Castle

4.0 star property

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Photo gallery for The Spencer Suites By Castle

A multi-story hotel with a prominent corner entrance, large windows, and a well-lit facade.
A rooftop pool with clear blue water, wooden lounge chairs, and a glass railing.
A high-rise building with a unique architectural design, viewed from a window overlooking a cityscape.
A spacious lobby with a wooden floor, seating area with armchairs, a coffee table, and a large bookshelf.
A hotel room with a sofa, a small table, a desk with a chair, a TV, and a large window offering a view of the sea.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
9-17 Byron Avenue, Auckland, 622
  • Place, Shore City Shopping Centre
    ‪5 min walk‬
  • Place, Takapuna Beach
    ‪6 min walk‬
  • Place, Bruce Mason Centre
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪37 min drive‬

Room options

Suite, 1 Bedroom (Spencer)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 Bedroom, Balcony (Spencer)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

Suite, 1 Bedroom (Spencer | View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Twin Room (Spencer | Studio)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Twin Room (Spencer | Studio | View)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

About this property

The Spencer Suites By Castle

This smoke-free hotel features a fitness center, an outdoor tennis court, and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is available once per stay.
The Spencer Suites By Castle offers 40 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor tennis court and a fitness center.
The shopping around The Spencer Suites By Castle gets high marks from our customers. During your stay, you're just a quick walk from Shore City Shopping Centre. You'll find features like free WiFi in public areas, plus a gym and a business center.
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 10-minute walk of Shore City Shopping Centre and Takapuna Beach
The Spencer Suites By Castle offers its guests an outdoor tennis court and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A library, multilingual staff, and laundry facilities are also featured at the business-friendly The Spencer Suites By Castle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Library
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay) (for a fee)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 30 per day
  • Housekeeping fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland

The Spencer Suites By Castle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1005 reviews
Rating 8 - Good. 342 out of 1005 reviews
Rating 6 - Okay. 149 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Reasonable stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

dewald

Great location
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Noel

Liked: Staff & service, amenities, property conditions & facilities
Well situated for restaurants and shops.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Meiling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and friendly, facility is fine and up to standard. Location is great,too.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Thomas Afolabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend for anyone looking for a place to stay on the north shore. The area is really good as well with a lot of restaurants and close to the beach
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. No restaurant but lots close by
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were lovely. Check in and out process was easy and overall enjoyed my stay here. I had a great view from the room, the room was also spacious and had everything I needed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room with great views of the city and ocean.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Wayne

Parking for $30 seems over priced
Stayed 1 night in May 2026
Verified review

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, amenities
Location and view
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly adequate with comfortable room, good parking and excellent service.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

John

Great service and fabulous views. Thanks
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay . The location was excellent. We had a stunning view of Auckland. The suites are spacious and spotless
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

gail

Liked: Cleanliness
Nice place. Very convenient
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

judy

Disliked: Staff & service, amenities, property conditions & facilities
Pool closed since October , no in dining, room dated but clean
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness
The staff were great and super helpful. The room was sufficient and what we expected.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities
Clean room with a great view of the city
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ready when we arrived. Well stocked with tea, milk waiting us in yhe fridge. View of the water as promised. We were asked if we had a small car, just as well. Tight getting it into the space we were allocated due to the angles of that particular parking space. Staff were pleasant and great cafes nearby. Pool not open.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious for our needs. Bathroom floor needs an upgrade, looks a bit tired.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Shanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now location and easy to access.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

MARK STEPHEN

Liked: Cleanliness
All reasonable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and pleasant stay.
Stayed 1 night in May 2025
Verified review

8/10 Good

Lupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Great view from our room.
Stayed 2 nights in Sep 2025