See all properties

The Spencer Hotel by Castle

4.0 star property

Choose dates to view prices

Photo gallery for The Spencer Hotel by Castle

Front of property
Lobby sitting area
Spencer One-Bedroom Suite Balcony & View
Spencer One-Bedroom Suite Balcony & View | Living room
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
9-17 Byron Avenue, Auckland, 622
  • Place, Shore City Shopping Centre
    ‪5 min walk‬
  • Place, Takapuna Beach
    ‪6 min walk‬
  • Place, Bruce Mason Centre
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪33 min drive‬

Room options

Suite, 1 Bedroom (Spencer)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Spencer)

  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

Suite, 1 Bedroom (Spencer | View)

  • Sleeps 2
  • 1 King Bed

Twin Room (Spencer | Studio)

  • Sleeps 4
  • 2 Queen Beds

Twin Room (Spencer | Studio | View)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Carnmore Hotel Takapuna
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 265 reviews
The price is €77
includes taxes & fees
12 Jan - 13 Jan 2026
Carnmore Hotel Takapuna

About this property

The Spencer Hotel by Castle

Hotel with a seasonal outdoor pool, 7-minute walk to Takapuna Beach
A fitness center, a hot tub, and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available once per stay.
The Spencer Hotel by Castle offers 42 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
The shopping around The Spencer Hotel by Castle gets high marks from our customers. During your stay, you're just a quick walk from Waitemata Harbour. You'll find features like free WiFi in public areas, plus a gym and a business center.
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 10-minute walk of Shore City Shopping Centre and Takapuna Beach
As a guest of The Spencer Hotel by Castle, you'll find a seasonal outdoor pool, an outdoor tennis court, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A library, multilingual staff, and laundry facilities are also featured at the business-friendly The Spencer Hotel by Castle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay) (for a fee)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 35 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 30 per day
  • Housekeeping fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 35 at check-out.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open October 01 and close April 05.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland

The Spencer Hotel by Castle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 419 out of 1002 reviews
Rating 8 - Good. 363 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Great view from our room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lanita

Stayed 1 night in Sep 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Clare

Travelled with family
Liked: Amenities
Bh
Stayed 1 night in Sep 2025

6/10 Okay

Bob

Liked: Cleanliness, staff & service

Underwhelmed

To be honest i was disappointed. We stayed here as we needed an accessible room for my wife who had a broken ankle. One of the reasons we chose this place is the advertise breakfast available. It did not appear to be avail at all and while there used to be a restaurant, it was long closed. The hotel is very tired and in need of an upgrade. Our room decor was very much 1980's. The room was also very cold. The aircon would only blow cold air. There was only 2 switches and a thermostat so not hard to figure out how to operate. It just wouldn't blow warm air. To make it worse it was a very stormy night and you could feel the cold draft coming through the joinery. The staff interaction was very limited as we were restricted to our room. They did have a wheelchair which is a bonus. But it was old and falling to bits. The wheels were extremely loose and there were numerous broken spokes. I used it only because i had no choice. In summary, the hotel is in a good location, but is tired, and an ok place to stay as the cleanliness is absolutely fine, i don't believe it is value for money.
Stayed 1 night in Sep 2025

6/10 Okay

Sally

Business traveller
Stayed 1 night in Aug 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Sally

Business traveller
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Lovely location, hotel is tired, needs a refresh, I stayed in hotels around the world and I would not rate this hotel as 4.5 stars, no restaurant, mix of people living there, room cold and generally the hotel is in need of a refurbish, could have stayed at the Hilton for the same price. Not worth the money to be honest
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms with comfy beds, easy walk to shops and restaurants. Friendly staff
Stayed 1 night in Jun 2025

6/10 Okay

Susitina

Stayed 4 nights in Jun 2025

6/10 Okay

Les and Tina

Travelled with partner
Liked: Amenities
Staff here helpful. Property tired, rooms need upgrading. Location great.
Stayed 8 nights in Jun 2025

10/10 Excellent

Veronica, Rotorua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Great but needs some love ❤️ 😍

Great location, the rooms are tidy and clean but dated. Parking is expensive when you can park on the street for free after hours.
Stayed 2 nights in Jun 2025

8/10 Good

Kerryn

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service
Great location, amazing views, and despite being a little older generally very clean.
Stayed 1 night in May 2025

2/10 Terrible

Marlize

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The size of the room nice and quiet.
Stayed 1 night in May 2025

8/10 Good

Carol

Stayed 1 night in May 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Apr 2025

10/10 Excellent

spencer

Stayed 1 night in Jan 2025