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Waitakere Resort & Spa

Property class: 4

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Photo gallery for Waitakere Resort & Spa

A table set for dining with a candle, three wine glasses, and cutlery, overlooking a cityscape at dusk.
A lobby with a stone fireplace, red sofas, and a glass coffee table.
A bedroom with a large bed, a desk, and a view of the outdoors.
A modern living room with a large window, a flat-screen TV, and a sofa.
A balcony with a view of a lush landscape, including trees and distant hills.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
573 Scenic Drive, Auckland, 0612
  • Place, Arataki Visitor Centre
    ‪6 min drive‬
  • Place, Waitakere Golf Club
    ‪12 min drive‬
  • Place, Waitakere Ranges
    ‪14 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, two chairs, a balcony with a view of the forest, and a painting on the wall.

Deluxe Room

9.0 out of 10
Wonderful
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Gate Villa

A modern living room with a large window, a flat-screen TV, and a sofa.

Luxury Gate Villa

  • City view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Loft Room

A bedroom with a bed, a desk, and a chair.

Loft Room

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Spa Apartment

A wooden-paneled bedroom with a large bed, two bedside tables with lamps, a bench, and a window with curtains.

Garden Spa Apartment

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Garden Spa View Apartment

A bedroom with a large window offering a view of a forested landscape.

Garden Spa View Apartment

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Apartment with City View

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Two-Bedroom Apartment with City View

  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premier Room with City View

A hotel room with a large bed, a sofa, a small table, and a chair. There is a view of the outdoors through a large window.

Premier Room with City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for Two-Bedroom Apartment with City View

Premium bedding, in-room safe, desk, blackout curtains

Two-Bedroom Apartment with City View

  • Sleeps 4
  • 4 Single Beds OR 2 King Beds
  • Free Wi-Fi

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About this property

Waitakere Resort & Spa

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Waitakere Resort & Spa offers 26 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 120-cm flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Waitakere Resort & Spa. During your stay, you'll be close to Arataki Visitor Centre. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, Swedish massages, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a sauna, and helicopter/airplane tours
  • 5 minutes by car from Arataki Visitor Centre and 7 minutes from Waitakere Ranges
Waitakere Resort & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 861 square feet (80 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the business-friendly Waitakere Resort & Spa. Self parking is free.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Vineyard

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (861 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Locally sourced food prioritised
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 120-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Auckland's Waitakere Estate Hotel
Auckland's Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Waiatarua
Waitakere Estate
Auckland`s Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel
Auckland's Waitakere Estate Heritage Collection Waiatarua
Waitakere Resort Spa
Waitakere Resort & Spa Hotel
Waitakere Resort & Spa Auckland
Heritage Collection Waitakere Estate
Waitakere Resort & Spa Hotel Auckland

Waitakere Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 538 reviews
Rating 8 - Good. 173 out of 538 reviews
Rating 6 - Okay. 45 out of 538 reviews
Rating 4 - Poor. 22 out of 538 reviews
Rating 2 - Terrible. 17 out of 538 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marissa bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay warm friendly staff Breakfast was yummy Dinner service food a bit to fancy for me Stayed in a spa room wich was fantastic
Stayed 9 nights in May 2026
Verified review

8/10 Good

Julia

Liked: Cleanliness, amenities
Staff were friendly, meals substantial lovely quiet setting Lovely retreat.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Thank you. Service was excellent. Spectacular views.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Very beautiful and quiet! Excellent food!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alistair

Liked: Cleanliness, property conditions & facilities
Always the best experience staying at Waitakere resort and spa. Always a great treat being there and the staff are amazing .
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Radoslav

Liked: Cleanliness, staff & service
It is a nice hotel but needs some update. the room was very clean, the views are amazing. the breakfast was far below average, the coffee was terrible.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night in a loft room (Room 15). The stairs are narrow but manageable, and the room was bigger than expected, very clean, with a great view. Excellent shower. Staff were genuinely lovely. A really nice, easy stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful and welcoming, the room was beautiful, and the food was fantastic!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but beautiful. Great size and space. Very clean and well maintained. Dinner on-site was perfect.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities
Food was excellent
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Ulli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room & views & food. Very friendly staff. Enjoyed my stay there.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, beautiful views
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great view and nice and quite. Breakfast was fantastic. Friendly and helpful staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable view
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, unique property with amazing views!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Room was superb and the view was spectacular. Quiet and relaxing stay. Staff was super friendly and helpful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Vinson

Liked: Amenities
Perfect stay
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Karina

Liked: Cleanliness, amenities
The view is incredible. It’s definitely worth eating in the restaurant. Lovely walks nearby too.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Judy and Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! Dinner was also. No lunch avaliable mid week. We had food with us so not a problem for us! Weather was awful but we were pleased over all with our stay.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Peter

Liked: Staff & service, amenities
Beautiful setting. The property is looking a bit jaded and could do with some sprucing up. Food was okay, if alittle overpriced
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Vinson

I’ve been here many times and I enjoyed every stay. Very friendly and professional staff AAA+++
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and accommodating from check-in to check-out with special recognition going to Christine in the spa for a terrific massage
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities
We had premier room, so lovely with a balcony overlooking bush and out to the city, loved it.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

heather

Liked: Cleanliness, amenities, property conditions & facilities
The views were amazing , staff were very friendly
Stayed 1 night in May 2025
Verified review

6/10 Okay

Barry

Liked: Cleanliness, staff & service
Room was spacious and location was quiet and secluded. Kitchen was mostly well stocked. Bed, furnishings and decor are in desperate need of an upgrade. No air conditioning.
Stayed 1 night in Mar 2026