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Waitakere Resort & Spa

4.0 star property

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Photo gallery for Waitakere Resort & Spa

Breakfast, lunch and dinner served
Lounge
Luxury Gate Villa
Property grounds
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
573 Scenic Drive, Auckland, 0612
  • Place, Arataki Visitor Centre
    ‪4 min drive‬
  • Place, Waitakere Golf Club
    ‪9 min drive‬
  • Place, Waitakere Ranges
    ‪9 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Gate Villa

Luxury Gate Villa | Living area

Luxury Gate Villa

  • City view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Loft Room

Loft Room

Loft Room

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Spa Apartment

Garden Spa Apartment

Garden Spa Apartment

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Garden Spa View Apartment

Garden Spa View Apartment

Garden Spa View Apartment

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Apartment with City View

Two-Bedroom Apartment with City View

Two-Bedroom Apartment with City View

  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Room with City View

Premium bedding, in-room safe, desk, blackout curtains

Premier Room with City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft Room

Television

Loft Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Luxury Gate Villa

Premium bedding, in-room safe, desk, blackout curtains

Luxury Gate Villa

  • Sleeps 4
  • Free Wi-Fi

Garden Spa Apartment

  • Sleeps 4
  • Free Wi-Fi

Garden Spa View Apartment

  • Sleeps 3
  • Free Wi-Fi

View all photos for Two-Bedroom Apartment With City View

Premium bedding, in-room safe, desk, blackout curtains

Two-Bedroom Apartment With City View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Premier Room With City View

Bathroom

Premier Room With City View

  • Sleeps 2
  • Free Wi-Fi

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About this property

Waitakere Resort & Spa

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Waitakere Resort & Spa offers 26 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 120-cm flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Waitakere Resort & Spa. During your stay, you'll be close to Arataki Visitor Centre. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, reflexology, or Swedish massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a sauna, and helicopter/airplane tours
  • 5 minutes by car from Arataki Visitor Centre and 7 minutes from Waitakere Ranges
Waitakere Resort & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 861 square feet (80 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the business-friendly Waitakere Resort & Spa. Self parking is free.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Vineyard

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (861 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 120-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua

Auckland's Waitakere Estate Hotel

Auckland's Waitakere Estate Hotel Waiatarua

Auckland's Waitakere Estate Waiatarua

Waitakere Estate

Auckland`s Waitakere Estate Hotel Waiatarua

Auckland's Waitakere Estate Heritage Boutique Collection Hotel

Auckland's Waitakere Estate Heritage Collection Hotel

Auckland's Waitakere Estate Heritage Collection Waiatarua

Waitakere Resort Spa

Waitakere Resort & Spa Hotel

Waitakere Resort & Spa Auckland

Heritage Collection Waitakere Estate

Waitakere Resort & Spa Hotel Auckland

Waitakere Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 276 out of 528 reviews
Rating 8 - Good. 170 out of 528 reviews
Rating 6 - Okay. 44 out of 528 reviews
Rating 4 - Poor. 21 out of 528 reviews
Rating 2 - Terrible. 17 out of 528 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alistair

Business traveller
Liked: Cleanliness, property conditions & facilities
Always the best experience staying at Waitakere resort and spa. Always a great treat being there and the staff are amazing .
Stayed 1 night in Feb 2026

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Stupendous views. Top rate chef. Sketchy driveway lol.
Stayed 4 nights in Feb 2026

8/10 Good

peter

Stayed 1 night in Feb 2026

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great view and nice and quite. Breakfast was fantastic. Friendly and helpful staff.
Stayed 1 night in Jan 2026

6/10 Okay

Brian

Stayed 1 night in Jan 2026

8/10 Good

JUNE, Middleton

Stayed 1 night in Feb 2026

8/10 Good

Alivia

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Nice view, the freezer was nice and the spa tub was a nice option in the room as the pool was very cold. There was a few ants crawling in various areas of the room but overall nice
Stayed 2 nights in Jan 2026

8/10 Good

Martin

Disliked: Cleanliness
All of the staff were excellent and very helpful, the restaurant food could not be faulted. But the hotel rooms need a good clean, dust and cobwebs . Safe not working and room iron needed to be replaced due to damaged cable , covered with tape.
Stayed 2 nights in Jan 2026

10/10 Excellent

Terena

Stayed 1 night in Jan 2026

6/10 Okay

Penny

Travelled with group
Swimming pool is outdated. I don't believe it gets used much because of this.
After dinner walk
Garden stroll
Old Bar lounge.
Stayed 1 night in Jan 2026

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we only had breakfast here, which had a good selection, the sausages are not to our taste and we like our bacon cooked more, this was something we should have asked for as i am sure tgey would have done that. room was lovely, nice to have 2 arm chairs to relax in. The shower screen could do with a good clean or replacement of the trim across the bottom of the glass. We did not use the pool but this was kept clean and tidy. I did have a massage done by Brook which was very nice.
Stayed 2 nights in Jan 2026

8/10 Good

Jan

Travelled with partner
Liked: Staff & service
The breakfast was lovely. Cleanliness of the room was average. The view is amazing. Staff were nice, but not everyone was friendly Great place to stay very funky!
Stayed 1 night in Jan 2026

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities
Staff were friendly, meals substantial lovely quiet setting Lovely retreat.
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2026

10/10 Excellent

Eric

Clean and tidy, great communication, especially as we stayed Christmas Day, off street parking. Loads of bird life in the surrounding forest, bush walks in and around the property, bring your camera 🙂
Stayed 1 night in Dec 2025

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, amenities
The view is incredible. It’s definitely worth eating in the restaurant. Lovely walks nearby too.
Stayed 1 night in Dec 2025

10/10 Excellent

justin

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful and welcoming, the room was beautiful, and the food was fantastic!
Stayed 1 night in Dec 2025

10/10 Excellent

Antonia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Food was excellent
Stayed 1 night in Sep 2025

8/10 Good

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, beautiful views
Stayed 1 night in Nov 2025

10/10 Excellent

judith

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had premier room, so lovely with a balcony overlooking bush and out to the city, loved it.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb Room overlooking the Auckland skyline. High quality restaurant and very friendly staff to whom nothing was too much trouble.
Stayed 2 nights in Nov 2025

10/10 Excellent

Wayne, Windham

Liked: Cleanliness, amenities, property conditions & facilities
Room was superb and the view was spectacular. Quiet and relaxing stay. Staff was super friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and accommodating from check-in to check-out with special recognition going to Christine in the spa for a terrific massage
Stayed 3 nights in Nov 2025

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Nov 2025