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Quality Inn & Suites Augusta I-20

2.5 star property

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Photo gallery for Quality Inn & Suites Augusta I-20

Exterior
Exterior
Free daily buffet breakfast
Suite 1 King 1 Queen Non Smoking 1 person Sofabed
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2562 Center West Pkwy, Augusta, GA, 30909
  • Place, Bowlero Augusta
    ‪19 min walk‬
  • Place, Forest Hills Golf Course
    ‪2 min drive‬
  • Place, Augusta National Golf Club
    ‪3 min drive‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪19 min drive‬

Room options

View all photos for Suite 1 King 1 Queen Non Smoking 1 person Sofabed

Suite 1 King 1 Queen Non Smoking 1 person Sofabed

Suite 1 King 1 Queen Non Smoking 1 person Sofabed

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 5
  • 2 King Beds, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Augusta I-20

Hotel with free breakfast, near Augusta National Golf Club
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites Augusta I-20 offers 59 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Augusta I-20. During your stay, you'll be within walking distance of Bowlero Augusta. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Augusta National Golf Club and 6 minutes from Augusta State University
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites Augusta I-20. Self parking is free.

This Augusta hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Garden City Augusta
Best Western Garden City Inn Augusta
Americas Best Value Inn Augusta Garden City
Americas Best Value Augusta Garden City
Americas Best Value Inn Augusta Garden City Hotel
Americas Best Value Inn Suites Augusta Garden City
Americas Best Value Inn Garden City Hotel
Quality Inn Augusta
Quality Augusta
Quality Inn Suites
Quality & Suites Augusta I 20
Quality Inn & Suites Augusta I-20 Hotel
Quality Inn & Suites Augusta I-20 Augusta
Quality Inn & Suites Augusta I-20 Hotel Augusta

Quality Inn & Suites Augusta I-20 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 327 out of 590 reviews
Rating 8 - Good. 138 out of 590 reviews
Rating 6 - Okay. 64 out of 590 reviews
Rating 4 - Poor. 29 out of 590 reviews
Rating 2 - Terrible. 32 out of 590 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Shaheim

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My stay was okay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eliasar

Stayed 1 night in Sep 2025

10/10 Excellent

Shonda

Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo, Olar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean rooms
Stayed 1 night in Aug 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Ruth

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was remodeling going on, so there were workmen and their tools through our entire hall. There had been a leak, so there was no water available until 9:30pm. They did advise us of both issues upon arrival, but I discount was offered. Very limited parking partly due to construction vehicles. Breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

WILLIAM, LUBBOCK

Travelled with partner
The check person was excellent… our tv wasn’t working and he personally had us in another room with in minutes. Great place to stay for the price!
Stayed 1 night in Sep 2025

2/10 Terrible

Rajai

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, and the room was very nice, clean, and quiet. Lots of places to eat close by, even within walking distance. Easy access to downtown and interstate.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

family stay

overall, it wasn't a bad stay. the parking is hedious though. if you get back late at night, you're subject to not have a spot to park. The mattress in the room was sucken on one side, so I just slept on the other side pillows were kinda soft, but I doubled them up. the hotel was otherwise clean, didn't see any bugs, and the staff was courteous.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ernestine, Fairburn

Stayed 1 night in Sep 2025

6/10 Okay

Ernestine, Fairburn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel should list they are undergoing renovations instead of accepting reservations as though they are guess ready and once you get to the hotel and see the condition you are not able to change your renovations without incurring a penalty. We booked another night only because business was not completed in one day. WHAT BREAKFAST? To offer breakfast by these standards we should have been paided a fee to eat it! Franchises should monitor their brand with more care!
Stayed 1 night in Sep 2025

2/10 Terrible

Austin

Business traveller
Disliked: Cleanliness, property conditions & facilities

Disappointed, Review Says it All

There were dirty spots on lamps and rust and leakage from the air conditioner. The plastic cups for water which were supposed to be sealed were not and of course they were plastic. The bedding had stains on both beds, couldn't tell if it was clean or not. Also booked a King and received a room with 2 Queens with no explanation. Parking was horrible, at times had to circle the lot in order to wait for a spot to open, seemed like people were using the lot even though they were not staying at the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernest

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ernestine, Fairburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling through and location was right off the interstate. Plenty of places to eat within walking distance. Check in was easy
Stayed 1 night in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Nelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities inside were nice. Congested parking area with a lot of people walking around. People inside and out were noisy. Breakfast offerings were lacking.
Stayed 1 night in Aug 2025

8/10 Good

Hilda

Stayed 1 night in Aug 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was decent, room fairly clean, staff was helpful. Absolutely no amenities to outside property.
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Phebie

Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Stayed 1 night in Jul 2025