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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Lobby
Exterior
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Outdoor pool
Dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
8901 Business Park Dr, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Place, Regal Gateway
    ‪1 min drive‬
  • Place, Water 2 Wine
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(40 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King, Room, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

King, Room, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(65 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 KING MOBILITY ACCESS W/ RI SHWR

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

1 KING MOBILITY ACCESS W/ RI SHWR

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 KING MOBILITY ACCESSIBLE W/ BATHTUB NO SMOK

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

1 KING MOBILITY ACCESSIBLE W/ BATHTUB NO SMOK

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Non Smoking Deluxe Room

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

1 King Non Smoking Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Change of towels is available on request.
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Austin Northwest Arboretum. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 9 minutes by car from Lake Austin and 11 minutes from University of Texas at Austin
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 10:00 AM.
Centre Lounge - Onsite bar.
Overlook Restaurant - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 413 out of 1011 reviews
Rating 8 - Good. 216 out of 1011 reviews
Rating 6 - Okay. 161 out of 1011 reviews
Rating 4 - Poor. 102 out of 1011 reviews
Rating 2 - Terrible. 119 out of 1011 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat place overall with welcoming staff, not really any complaints for a weekend stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, beds were super comfy, and breakfast was excellent. The staff was very courteous. Very relaxing and comfortable 1 day stay. Highly recommended
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. Very clean room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mario

Wonderful
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Yen

Disliked: Staff & service, property conditions & facilities
Adequate for the price.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were kind. The room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, amenities
Clean room great customer service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sukhjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very easy check in and check out.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
people are very friendly and nice clean and professional
Stayed 1 night in Nov 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
The staff was very welcoming
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Anabel

Liked: Cleanliness, staff & service, amenities
Room was amazing, beds were comfortable, staff was friendly. The only complaint would be about the parking fee. I feel parking should be included with the stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, great breakfast, clean rooms, conveniently located.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated hotel. It needs major updating. Furniture is like from the 1990's and very dated. Looks like they have not done anything in 20 years. I would highly recommend that the management redo the rooms. Maybe 30 years ago, this was a nice hotel but they let it get rundown
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Katlyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The tv didn’t work
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Laquetta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very helpful and my room was clean. Very quiet and the bar area was nice
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rachel Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
It has been a long time since I have stayed in a hotel that was really clean thank you!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025
Verified

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service
The room was okay, the bed was comfortable. The shower water pressure was terrible, which was a big problem. The housekeeping staff was the loudest I have ever experienced. They were loud and obnoxiously talking with another from different rooms. The door to my room was not sealed at all which made it difficult to sleep in after 8:00 am. I had to put on my earbuds with loud white music just to drown them out.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Anh-Thy

Disliked: Property conditions & facilities
Staff was good. The room needs renovation, especially the bathroom.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Nov 2025