Embassy Suites by Hilton Austin Arboretum

3.5 star property

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Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Lobby
Lobby
Indoor pool, open 6:00 AM to midnight, pool loungers
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪14 min walk‬
  • Place, J. J. Pickle Research Campus
    ‪15 min walk‬
  • Place, Domain Northside
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed with Sofa bed (2 Rooms)

8.2 out of 10
Very good
(110 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed (2 Rooms)

8.0 out of 10
Very good
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

7.8 out of 10
Good
(6 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds (2 Rooms)

8.0 out of 10
Very good
(17 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Embassy Suites by Hilton Austin Arboretum

An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a hot tub, and self parking. Private bathrooms are not ensuite.
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Austin Arboretum gets high marks from our customers. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Free WiFi in public areas, a free manager's reception, and an indoor pool are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, 5 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Arboretum at Great Hills Mall and a few minutes from J. J. Pickle Research Campus
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Austin Arboretum offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Event space at this hotel measures 597 square feet (55 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Arboretum also features gift shops/newsstands, coffee/tea in a common area, and room service (during limited hours). You'll have access to the indoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Austin hotel.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
DJs American Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 17 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • DJs American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Stereo
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • 597 square feet of conference space

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 470 out of 1005 reviews
Rating 8 - Good. 194 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 102 out of 1005 reviews
Rating 2 - Terrible. 80 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good but very slow. The breakfast area was extrememly cold
Stayed 4 nights in Dec 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Very comfortable bed. I really like that the air/heating unit is not in the bedroom (very quiet), and I can set it to have the fan run all night rather than cut on and off . My only complaint is that the cleaning crew forgot to leave coffee packets! TVs in both rooms were large and offered so many choices!
Stayed 1 night in Dec 2025

8/10 Good

Greg

Stayed 2 nights in Dec 2025

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice and quiet
Stayed 4 nights in Dec 2025

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had short-order cooks making breakfast just the way you ordered it. Lots of bacon and sausage on the plate.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice enough, room was clean, but there were empty soap bottles. Fix the elevator pretty quick too. Breakfast was great! Need to stock pool towels, but other than that great stay. Bring back the swans!
Stayed 1 night in Dec 2025

10/10 Excellent

BRUCE

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
clean comfortable and close to our reasons for being there. Excellent breakfast. Front desk personnel, especially the evening lady were spot on.
Stayed 2 nights in Dec 2025

8/10 Good

Jeremy

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk stuff was very accommodating and friendly. They moved us room quickly when the air went out. They breakfast was the best we've had at any hotel.
Stayed 2 nights in Dec 2025

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, staff & service
The room was dirty. Found someone’s sock and a used tissue in the sheets of the bed. Unfortunately after I slept on the bed
Dirty used Tissue found in the sheets
Holes in the wall
Sock found in the sheets
Pipe had some weird bumps on it
Stayed 1 night in Dec 2025

10/10 Excellent

Rosette

Travelled with family
Liked: Cleanliness, staff & service, amenities
very clean, nice staff, comfortable room
Stayed 2 nights in Dec 2025

6/10 Okay

Marilyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is ridiculous to charge $21 to park in a parking lot where there is no shortage of available parking, and most spaces go unused. This policy is an underhanded way to get an extra $21 out of a customer's pocket, and is borderline a misrepresentation of the advertised rates to stay here. It sullied an otherwise good experience.
Stayed 1 night in Nov 2025

10/10 Excellent

JOSE LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities
The heat (air conditioning) wasn´t working, so the first night the room was so cold, its important to fix that
Stayed 2 nights in Dec 2025

8/10 Good

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was not great it was right next to the ice machine and staff elevator so quite noisy. The food was cold.
Stayed 1 night in Dec 2025

10/10 Excellent

Susie

Stayed 1 night in Nov 2025

10/10 Excellent

Aditya J

Liked: Cleanliness, staff & service, amenities
It was a great experience. Great location and hotel room was clean. Staff was courteous as well.
Stayed 1 night in Nov 2025

6/10 Okay

Suzanne

Liked: Cleanliness, property conditions & facilities
Room was fine. My issue is also having to pay separately for parking. I won’t be using Hilton properties with pay to park. This is different from valet parking. I park myself in a parking lot and have to pay a third party.
Stayed 1 night in Aug 2025

10/10 Excellent

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Customer Service Breakfast Buffet was Spot On
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice area of Austin away from the hustle and bustle
Stayed 1 night in Nov 2025

8/10 Good

Sharlène

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was nice, what I found weird is that you needed to pay for parking at the hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Lily

Stayed 4 nights in Nov 2025

10/10 Excellent

Kenyon

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025