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The Rubens at the Palace

5.0 star property
VIP Access

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Photo gallery for The Rubens at the Palace

Exterior
Creator video
Junior Suite
Property entrance
4 bars/lounges, Champagne bar, cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Piccadilly Circus
    ‪18 min walk‬
  • Place, Big Ben
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

1 bedroom, premium bedding, down duvets, in-room safe

Classic Double Room

9.0 out of 10
Wonderful
(19 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

9.4 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Double Room (5) Royal Themed)

Royal Double Room (5) Royal Themed)

Royal Double Room (5) Royal Themed)

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room (4) Royal Mews View)

1 bedroom, premium bedding, down duvets, in-room safe

Classic Double Room (4) Royal Mews View)

10.0 out of 10
Exceptional
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Room, 1 King Bed (8) Royal Mews View)

Royal Room, 1 King Bed (8) Royal Mews View)

Royal Room, 1 King Bed (8) Royal Mews View)

9.0 out of 10
Wonderful
(23 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (96) Master)

Suite (96) Master)

Suite (96) Master)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Room, 1 King Bed (9) Royal Themed)

Royal Room, 1 King Bed (9) Royal Themed) | Property amenity

Royal Room, 1 King Bed (9) Royal Themed)

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy)

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

The Rubens at the Palace

Luxury hotel with 2 restaurants and bars
This hotel features 2 restaurants, 4 bars/lounges, and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the sightseeing around The Rubens at the Palace. During your stay, you're just a quick walk from Buckingham Palace. Features include free WiFi in public areas, plus 2 restaurants and 4 bars. Some of the pet-friendly amenities this property offers include food and water bowls, pet-sitting services, and litter boxes.
  • Free WiFi
  • Enjoy British cuisine at The English Grill, one of the property's 2 restaurants and 4 bars/lounges
  • English breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Buckingham Palace and Green Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, pet-sitting services and litter boxes
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.
The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Property Registration Number CMP62944
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1017 reviews
Rating 8 - Good. 173 out of 1017 reviews
Rating 6 - Okay. 72 out of 1017 reviews
Rating 4 - Poor. 29 out of 1017 reviews
Rating 2 - Terrible. 9 out of 1017 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected it because of the history and location near the sites we wanted to see.
Stayed 3 nights in Jul 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional
Stayed 2 nights in Jul 2025

10/10 Excellent

Xiping

Liked: Staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
My fam and I recently stayed at this lovely hotel during a 5 day London vacation. My wife and I stayed in one room and our adult child stayed in another (smaller) room. This hotel is VERY CONVENIENT to Buckingham Palace, local shops and restaurants, and a nearby subway stop. The only downsides are it's not cheap and the rooms are very small (I'm told this is typical in Europe). The A/C worked good in our room (but we did ask the front desk to bring up a fan to help with circulation... we like to sleep in very cold temps!). Hotel staff were VERY accommodating and friendly. The restaurant was good, but pricey. I recommend their full English breakfast if you stay here.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mrs Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We enjoyed our stay very much. The room we had was compact and the bed a small double however it was immaculate. For a room in central london it was very quiet and we heard no road noise
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Everyone was
Stayed 6 nights in Jun 2025

6/10 Okay

Christian

Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathryn Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was located in a perfect location for sightseeing and beds were very comfy. The staff at the hotel were extremely friendly and helpful!
Stayed 4 nights in Jul 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The doorman was excellent. The room deco was quintessential English. Loved it!
Stayed 5 nights in Jun 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent service
Stayed 4 nights in Jun 2025

8/10 Good

Woodrow

Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Oh my word, this was the most incredible hotel for our 30th anniversary in London!!! From the beautiful rooms to the incredible kind staff to John the doorman and Hana and Joe at the front desk, so incredible. We are so grateful.!!! Jonah was sooo helpful and kind with everything especially bringing me coffee one early morning!!! Thank you so much to Rubens at the Palace for going up and beyond to help us celebrate, we are so grateful to you. We wish God’s richest Blessings on you and your families!!!!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Bryant, Roselle

Stayed 2 nights in Jun 2025

8/10 Good

Zoya

Liked: Staff & service

Nice and friendly staff.

The staff was very friendly and professional. My only complaint is that the rooms are not clean: the curtains were very dusty, the area underneath the desks and nightstands weren’t vacuumed in a very long time.
Stayed 4 nights in Jun 2025

8/10 Good

Tin Yau

Stayed 4 nights in Jun 2025

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! I cannot wait to return! What an incredible experience. Woke up from a nap and took a last minute visit to the Royal Mews. My room was so adorable.
Stayed 6 nights in Jun 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fabulous. The staff went out of their way to be friendly and solve every problem or request. The hotel has an old world ambience that is very courtly, if one is looking for that experience. Very quiet, safe and easy walking to the main attractions near the Thames. Highly recommend a stay here!
Stayed 4 nights in Jun 2025

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and people
Stayed 4 nights in Jun 2025

8/10 Good

Friederike

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Morgan

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rubens Hotel

Amazing place seeped in history! The food and service was especially wonderful!
Stayed 4 nights in Jun 2025

10/10 Excellent

Melinda

Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful and the room was perfect for my two girls and me. Beautifully appointed with space. We will return.
Stayed 6 nights in May 2025

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