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The Rubens at the Palace

Property class: 5 and above
VIP Access

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Photo gallery for The Rubens at the Palace

Daily English breakfast (GBP 45 per person)
Creator video
Exterior
Reception
Classic Double Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Victoria Palace Theatre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

9.2 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Royal Themed)

Double Room (Royal Themed)

Double Room (Royal Themed)

8.0 out of 10
Very good
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View)

9.8 out of 10
Exceptional
(9 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View)

9.0 out of 10
Wonderful
(24 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (96) Master)

Suite (96) Master)

Suite (96) Master)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy)

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About this property

The Rubens at the Palace

This hotel features 2 restaurants, 4 bars/lounges, and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the sightseeing around The Rubens at the Palace. During your stay, you're just a quick walk from Buckingham Palace. Features include free WiFi in public areas, plus 2 restaurants and 4 bars. Some of the pet-friendly amenities this property offers include food and water bowls, pet-sitting services, and litter boxes.
  • Free WiFi
  • Enjoy British cuisine at The English Grill, one of the property's 2 restaurants and 4 bars/lounges
  • English breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the local sightseeing and the clean accommodations
  • Within a 15-minute walk of Buckingham Palace and Hyde Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, pet-sitting services and litter boxes
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.
The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 70 per night)
  • Limited on-site valet parking

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number CMP62944
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1009 reviews
Rating 8 - Good. 162 out of 1009 reviews
Rating 6 - Okay. 77 out of 1009 reviews
Rating 4 - Poor. 27 out of 1009 reviews
Rating 2 - Terrible. 12 out of 1009 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Lara

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night with dinner and breakfast. Unfortunately there was a long waiting time for our breakfast ( approx 50 mins) Staff apologised about wait time which was fine but when breakfast finally arrived, it was cold which makes me wonder if food was actually ready but just wasnt brought out. We couldn't wait for food to be re cooked as had a train to catch . The serving staff were very attentive but coldness of food spoilt our dining. Doorman Pascal went above and beyond by directing us to our waiting transport some distance from the hotel, excellent customer service.
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great room, great staff, great atmosphere
Stayed 1 night in Jan 2026

10/10 Excellent

Rob

Stayed 1 night in Jan 2026

10/10 Excellent

lorraine

Stayed 1 night in Jan 2026

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely room
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Stayed 2 nights in Jan 2026

10/10 Excellent

louis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Great location. My third stay there and will stay there again. Robert the doorman was outstanding. The rooms are impeccable.
Stayed 4 nights in Jan 2026

8/10 Good

HILAL

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The service of the hotel staff is excellent. Polite and respectful people. However, we were surprised that the facilities in the room are very old. It is true that the style of the room is vintage, but it looks very old. In addition, the curtains almost fell off when we wanted to lift them. And the last thing: the shower is very simple. There is only a single water pipe from the ceiling and that's it. And this impairs the use of the shower.
Stayed 4 nights in Dec 2025

8/10 Good

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is one of the best hotels I’ve ever stayed in, and I say that despite the fact that it has psychologically scared me for the rest of my life. Have you ever wanted to watch yourself use the bathroom from about ten different angels? I have not. But after staying here, I can genuinely say I’ve seen things I will never forget. EVERY wall (and even parts of the ceiling) in the bathroom are mirrored. I had to take a shower staring at the floor, I was too scared to make eye contact with the dozens of me’s around the room. It was genuinely off putting. I’ve started to have nightmares about myself, watching myself, doing awful things. Looking forward to go back. Lovely staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We found the room rather small but very good location.
Stayed 5 nights in Nov 2025

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Disliked: Amenities
No gym
Stayed 3 nights in Jan 2026

10/10 Excellent

Carolyn

Stayed 4 nights in Dec 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Helpfulness of staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and service. We loved our stay here
Stayed 1 night in Dec 2025

8/10 Good

Ceri

Liked: Cleanliness, staff & service, amenities
Room was lovely doormen could not do enough for you only issue I had was there was a service charge on nearly everything which was quite annoying breakfast was 1st class
Stayed 3 nights in Dec 2025

10/10 Excellent

Quentin

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely British style hotel very good location
Stayed 1 night in Dec 2025

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and team
Stayed 7 nights in Dec 2025

10/10 Excellent

Sheela

Liked: Cleanliness, staff & service, amenities
Thank you so much! Alisha, when we checked in, what incredible service! Robert on the doors, an absolute beaut of a gentleman! Thank you! Simone in the bar, you made the evening for us, impeccable service and attentiveness! Thank you! Finally, Sourya, you made my 40th birthday evening amazing, brilliant choice of songs! You sing beautifully! Thank you allllll!!
Stayed 1 night in Dec 2025

10/10 Excellent

A

Stayed 1 night in Dec 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities
The hotel was stunning, the staff were friendly and helpful - will definitely stay here again, was not somewhere I had considered before but as we needed to be near Victoria it was perfect and it turned out to be a lovely stay. The curry room is also a meal you should experience.
Stayed 1 night in Dec 2025

10/10 Excellent

anne

Liked: Cleanliness
Stayed 1 night in Dec 2025

2/10 Terrible

Gursharn

Stayed 4 nights in Dec 2025

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