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Shah Palace Luxury Museum Hotel

3.0 star property

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Photo gallery for Shah Palace Luxury Museum Hotel

Interior
Terrace/patio
Restaurant
Junior Double Room | Terrace/patio
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Boyuk Qala Street 47, Baku, AZ1000
  • Baku City Circuit
    ‪1 min walk‬
  • Fountain Square
    ‪3 min walk‬
  • Maiden's Tower
    ‪3 min walk‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Shah Palace Luxury Museum Hotel

Hotel with free breakfast, steps from Baku City Circuit
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a rooftop terrace, and spa services.
Shah Palace Luxury Museum Hotel offers 47 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Baku hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
Our customers tell us they can't get enough of the helpful staff at Shah Palace Luxury Museum Hotel. During your stay, you're just a quick walk from Baku City Circuit. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Baku City Circuit and 3 minutes by foot from Maiden's Tower
  • Airport and local-area shuttle service available for a fee
Shah Palace Luxury Museum Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 3767 square feet (350 square meters) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Shah Palace Luxury Museum Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Shah Palace Luxury Museum Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (AZN 25 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,767 square feet of conference space
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 7 2025 to June 10 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shah Palace Luxury Museum Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AZN 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AZN 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: AZN 25 per night
  • Rollaway bed fee: AZN 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Shah Palace Luxury Museum Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Property is also known as

Shah Palace Hotel Baku
Shah Palace Hotel
Shah Palace Baku
Shah Palace
Shah Palace
Shah Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Hotel
Shah Palace Luxury Museum Hotel Hotel Baku

Shah Palace Luxury Museum Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 144 reviews
Rating 8 - Good. 43 out of 144 reviews
Rating 6 - Okay. 19 out of 144 reviews
Rating 4 - Poor. 7 out of 144 reviews
Rating 2 - Terrible. 5 out of 144 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Anna

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I never like giving unfavourable reviews, especially for non-chain hotels, but unfortunately Shah Palace is the exception--mostly because it pretends to be something it is not. It is definitely not 4-star service to have a bathroom/shower that is impossible to get working, often doesn't provide hot water, and when it does provide it floods the entire bathroom floor. The place needs some serious maintenance--the handle of the wardrobe falls off when you try to open it, the towel rack comes apart when trying to hang a towel. The breakfast, while providing multiple options, is on the whole of poor quality--tired vegetables, inedible eggs, boiled coffee. The main positive is the staff who are clearly aware of the problems but unable to do anything about them.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great location good breakfast, spacious rooms and bathroom and the staff was amazing. Specially young man with glasses who worked day shiff
Stayed 1 night in Mar 2025

8/10 Good

Jatin Kumar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Vitaliy V, Angier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower needs to be redone! Water runs out of the shower, making the floor very slippery. Rooms with bathtubs need handles installed to make it easier and safer for older guests to get out. Using the shower or bathtub is currently very difficult and dangerous for them. Additionally, the room temperature was extremely hot and needs better control. Otherwise, it’s a great hotel with excellent staff, a fantastic location, and a wonderful overall experience. Thank you!
Stayed 2 nights in Feb 2025

10/10 Excellent

Anita, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic rooms and public areas. Great breakfast.
Stayed 7 nights in Jan 2025

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and courteous. Thoroughly recommend this hotel due to comfort, staff, food, location, cleanliness and amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Shukun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in old city, beautiful traditional design. The manager is really helpful with my friend's meeting request and arrange suites for a two-hour interview in the morning. Much appreciated! Breakfast at rooftop with awesome view!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness
Very friendly and helpful staff. Comfortable with good breakfast. Well situated in the Old Town with loads of good local restaurants and bar. Excellent stay for F1 fans.
Stayed 4 nights in Sep 2024

6/10 Okay

Oxana

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

mohsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a great choice

The hotel is excatly like it’s name, it’s a palace, it’s nice, big and clean. Location is brilliant, you will be walking distance to most of the tourists places, staff are very friendly and helpful, good restaurant and a rooftop bar, overall it’s a great choice
Stayed 3 nights in Sep 2024

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location in a historic old town

What an excellent location, right in the heart of the historic Old town. Spacious, beautiful room with a balcony adorned with young grape plant and the view of the old town and beyond. Very friendly and helpful staff. Lots of option to eat in and around the area. Walking distance to all the major attractions of this beautiful city
Stayed 2 nights in Aug 2024

2/10 Terrible

Mark

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were totalling cheated by this property that would not honour our reservation despite Expedia confirming it was a fully paid active reservation. This left us without a place to stay on Grand Prix week and having traveled many thousands of miles. Only after working us up and my wife being in tears did they say that had a room for us, but a three times the price. It was not what we originally paid for either. The WC smelled, the TV was not even connected, the bed was hard as rocks and the view was of a wall. We feel totally cheated. All Expedia did for us was issue a refund so they could quickly say not their problem. Do not trust this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ciamac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron, Philadelphia

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel lobby with quiet reading area. Room was very comfortable but not huge. Staff were helpful though not always so good with English. Location is perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shah Palace Luxury Museum Hotel is a beautiful historic hotel in the heart of the old city. The breakfast was excellent, and the staff was very professional and were always helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really is a museum hotel, old and fascinating, all was perfectly
Stayed 2 nights in Jul 2024

6/10 Okay

Haroon

Travelled with group
Disliked: Staff & service

Good Location and thats it…

Right…. The only best things about this hotel is the location and the view from lobby. Rooms furniture is quite old, no charging points for phone, room service is really poor and the people at reception are not really helpful. The shower soap and shampoo provided in bathroom smells pathetic. The overall quality of hotel is not good enough for me to say i will stay there again, the location is the only plus point and nothing else much.
Stayed 6 nights in Jul 2024

10/10 Excellent

Abbos

Stayed 4 nights in Jun 2024

10/10 Excellent

elham

Stayed 1 night in Jun 2024

10/10 Excellent

SADIG

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very quiet, have delicious breakfast. The staff were great.
Stayed 2 nights in Jun 2024

2/10 Terrible

Dong

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager of the hotel is rude, inconsiderate… when I first arrived at the hotel, I was told I could use the SPA before my late flight. THEN they said I couldn’t and that I never spoke to anyone about it…. Then he basically shamed me in-front of the whole staff which was unprofessional
Stayed 2 nights in Jun 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great rooms, service and amazing breakfast. Make sure you chill at the restaurant across the street for some Tea and sweets.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and service.
Stayed 2 nights in Jun 2024