2/10 Terrible
Stephen
Business traveller
14 Sept 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm going to contact the hotel association about this disgusting hotel. I believe that there was vomit on the carpeting, and it doesn't look like it's been clean for 50 years. This place is a disgrace there was no alarm clock, and ao wake up service. I forced them to wake me up for a meeting, but I was late, as I asked one person to make a note to wake me, but they waited an hour and 13 minutes to wake me. My room had a kitchen, but no utensils, no pot to make food, one fork and no soap for the dishwasher, which I asked for downstairs. I couldn't believe they had it I have a huge list of problems, and they didn't seem to care. I'd like some money back. I am a world traveler, and this place takes the cake. I do understand that they are fixing it up, however, I asked them to clean the vomit off the ground, actually carpet, and they did not. I didn't come from Phoenix Arizona to look at this mess. Imagine, I could have picked a place that was nice, and I didn't. The first time I took this brand, in oklahoma, there was a flood in our room, and we had to be moved. Unless you respond, I'll be talking to the association and just about everyone else. Can't you do better? Ugh! Oh, would you like pictures?
Stephen
Stayed 8 nights in Sep 2025
