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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Exterior
Lobby
Fireplace
Indoor pool
Deluxe Room, 1 King Bed, Mountain View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft

Loft

8.0 out of 10
Very good
(64 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Two Queen Room With Mountain View

  • Sleeps 4

View all photos for Suite

Suite

Suite

8.2 out of 10
Very good
(26 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Loft Suites

  • Sleeps 2

Kitchenette Suite

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior King Suite With Sofa Bed-Non-Smoking

  • Sleeps 3

View all photos for Kitchenette Suites

Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suites

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

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4.3 out of 5, Excellent, 2,067 reviews
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includes taxes & fees
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About this property

Charltons Banff

Along with an indoor pool, this smoke-free hotel has a hot tub and self parking. WiFi in public areas is free. Additionally, free use of bicycles, gas grills, and a lobby fireplace are onsite.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Charltons Banff. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, plus an indoor pool and a hot tub.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a car charging station, and a terrace
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
  • Dogs welcome for a fee (restrictions apply)
Charltons Banff offers its guests an indoor pool, a hot tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. For a fee, parking is available.

This 3-star Banff hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site self parking

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (June 01 - March 17): CAD 20.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11 PM.
Guests arriving after hours will need to go to the following location to check in: Banff Inn 501 Banff Ave, Banff, AB T1L 1A9
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1015 reviews
Rating 8 - Good. 311 out of 1015 reviews
Rating 6 - Okay. 130 out of 1015 reviews
Rating 4 - Poor. 65 out of 1015 reviews
Rating 2 - Terrible. 35 out of 1015 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen was excellent. Parking was great since our SUV is too tall with ski roof rack and we had to park right at front.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

10/10 Excellent

Mary Rose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff! Great Location! We love our room super clean and beds are comfy! For sure we’ll stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffry, Wetaskiwin

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly and helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Dmitrii

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An older but stylish hotel – we really liked it!
Stayed 1 night in Dec 2025

10/10 Excellent

Asfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really welcoming and generously answer all the questions asked. We were upgraded to king suite and it was really cozy, warm and clean plus we had fridge, private bathroom/washroom, coffee maker, hot water kettle, mugs, coffees and two television. We had a living room. Everything was great. The stay here also offers- spa, hot tub, steam to in their sisters' lodge just down the street.
Stayed 1 night in Dec 2025

10/10 Excellent

Cassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean, and comfortable room with easy accommodation's for our Chihuahua. Bathroom was large and clean with a lovely bathtub and big shower - and the beds were so comfortable! Definitely one of the better spots to stay at in Banff.
Stayed 1 night in Dec 2025

10/10 Excellent

Mansi

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely staff
Stayed 1 night in Dec 2025

6/10 Okay

Riley

Disliked: Amenities
Pay to park - wasn’t clear upon booking No hot tub/pool - not clear upon booking. Either Expedia or charltons was purposely vague in the ad.
Stayed 1 night in Dec 2025

10/10 Excellent

Marisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love it here! Their pool was still closed but we were able to use their sister properties which i thought was so nice! highly recommend
Stayed 1 night in Dec 2025

8/10 Good

Dawn

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Rooms were older but the bed was very comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, it is a nice place to stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The only thing about the property was the pool and hot tub didn’t work as well as you have to pay for parking to park on their property as well as no shuttle service
Stayed 1 night in Nov 2025

6/10 Okay

Evie

Stayed 3 nights in Nov 2025

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kasya

Stayed 1 night in Dec 2025

10/10 Excellent

Skylar

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay !
Stayed 2 nights in Nov 2025

10/10 Excellent

Madison

Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Check in was a great experience. Friendly and easy. Room was above expectations. Great experience for the value.
Stayed 2 nights in Nov 2025

10/10 Excellent

Craig

Stayed 1 night in Nov 2025

10/10 Excellent

Jackson

Stayed 2 nights in Nov 2025

10/10 Excellent

johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Parking/friendly staff/room upgrade / On banff ave plenty of shopping nearby
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacob

Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Quick and efficient and found me a great deal at the last minute.
Stayed 1 night in Nov 2025

8/10 Good

Mackenzie

Stayed 2 nights in Nov 2025