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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Exterior
Fireplace
Deluxe Room, 1 King Bed, Mountain View
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(51 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Loft

Loft

Loft

8.2 out of 10
Very good
(66 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Deluxe Two Queen Room With Mountain View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(29 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Loft Suites

  • Sleeps 2
  • Free Wi-Fi

Kitchenette Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior King Suite With Sofa Bed-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Kitchenette Suites

Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suites

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe King Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Charltons Banff

Along with an indoor pool, this smoke-free hotel has a hot tub and self parking. WiFi in public areas is free. Additionally, free use of bicycles, gas grills, and a lobby fireplace are onsite.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Charltons Banff. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, plus an indoor pool and a hot tub.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a car charging station, and a terrace
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
  • Dogs welcome for a fee (restrictions apply)
Charltons Banff offers its guests an indoor pool, a hot tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. For a fee, parking is available.

This 3-star Banff hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site self parking

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (June 01 - April 29): CAD 22.14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11 PM.
Guests arriving after hours will need to go to the following location to check in: Banff Inn 501 Banff Ave, Banff, AB T1L 1A9
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1026 reviews
Rating 8 - Good. 308 out of 1026 reviews
Rating 6 - Okay. 129 out of 1026 reviews
Rating 4 - Poor. 62 out of 1026 reviews
Rating 2 - Terrible. 37 out of 1026 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Don’t appreciate being charged for parking when there is no other place to park
Stayed 1 night in Feb 2026

10/10 Excellent

Irene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and clean
Stayed 1 night in Feb 2026

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities
Comfortable, clean and central
Stayed 2 nights in Dec 2025

10/10 Excellent

Diarmuid

Stayed 3 nights in Nov 2025

6/10 Okay

Allison

Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean quiet great facilities
Stayed 1 night in Jan 2026

8/10 Good

Claude Roland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot. Enjoyed the pool, hot tub and sauna. Room was good. Only small issue with leaking fridge and 1 of the televisions didn’t work. Close to the bus pickup for the Big 3 ski resorts.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlie

Stayed 2 nights in Jan 2026

8/10 Good

Hayley

Stayed 2 nights in Jan 2026

10/10 Excellent

Dion

Stayed 1 night in Jan 2026

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Heating, lighting, fire and hot water perfect. Staff were friendly and helpful.
Stayed 5 nights in Jan 2026

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness
Room was clean Bathroom fixtures are dated Good value
Stayed 1 night in Jan 2026

8/10 Good

Marlee

Stayed 1 night in Jan 2026

10/10 Excellent

Ria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jolanta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, the room was super nice and spacious.
Stayed 1 night in Jan 2026

10/10 Excellent

Shae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations and stellar hospitality. The front desk team is always so friendly and helpful. We love the loft rooms and always choose that room type for our stay. Parking is convenient and the pool and hot tub are great after a long day outdoors.
Stayed 2 nights in Jan 2026

10/10 Excellent

JESSICA

Stayed 2 nights in Jan 2026

10/10 Excellent

Zoe

Stayed 5 nights in Oct 2025

10/10 Excellent

Vitali

Liked: Cleanliness, property conditions & facilities
We came to check in early but our room wasn’t ready yet. The front desk person helped us and was able to get us in early. That was really helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Gerrit

Liked: Cleanliness, amenities
Everything was great
Stayed 3 nights in Jan 2026

6/10 Okay

David Lee

Liked: Cleanliness
Disliked: Property conditions & facilities
The heating in room 338 was not working.
Stayed 1 night in Jan 2026

8/10 Good

lothaire

Stayed 2 nights in Jan 2026

10/10 Excellent

Cian

Stayed 1 night in Jan 2026

10/10 Excellent

Eduard, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean, renovated rooms. Parking is partially covered but mostly isn’t. Large enough for an F150. There is an on-sight (paid) EV charging as well. The hotel feels fresh and clean with modern furnishing.
Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean ! awesome Service !! Pet Friendly
Stayed 1 night in Jan 2026