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Carlton Hotel Bangkok Sukhumvit

5.0 star property
VIP Access

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2 bars/lounges, rooftop bar, cocktail bar
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
City view
2 restaurants, breakfast, lunch, dinner served; international cuisine
Executive Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Emporium
    ‪8 min walk‬
  • Terminal 21 Shopping Mall
    ‪9 min walk‬
  • EmQuartier
    ‪9 min walk‬
  • Bangkok (DMK-Don Mueang Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Carlton Club Room

Carlton Club Room

Carlton Club Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Family Room

Family Room

  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About this property

Carlton Hotel Bangkok Sukhumvit

Luxury hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Carlton Hotel Bangkok Sukhumvit offers 338 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Carlton Hotel Bangkok Sukhumvit's great location. During your stay, you're just a quick walk from Terminal 21 Shopping Mall. You'll find features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Plate, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, facials, or Thai massages at Let's Relax
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 3-minute walk from EmSphere Shopping Center and 6 minutes by foot from Benchasiri Park
Carlton Hotel Bangkok Sukhumvit offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Carlton Hotel Bangkok Sukhumvit. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Plate - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tuxedo - Onsite coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cooling Tower - This rooftop bar specializes in Mediterranean cuisine and serves dinner only. Happy hour is offered. Open daily.
Plunge - This cocktail bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1766 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 800 for adults and THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 105559181063

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Carlton Hotel Bangkok Sukhumvit Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1062 out of 1275 reviews
Rating 8 - Good. 162 out of 1275 reviews
Rating 6 - Okay. 34 out of 1275 reviews
Rating 4 - Poor. 8 out of 1275 reviews
Rating 2 - Terrible. 9 out of 1275 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sam

Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is alwsys a pleasure to stay at tge Carlton, Sukhumvit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel! The service and staff are amazing! The local restaurants are great and very affordable. I had a great time at the Carlton hotel and I will be back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Kevin

Stayed 3 nights in Jan 2025

10/10 Excellent

TONI

Travelled with group
Liked: Staff & service, amenities
Amazing location. Staff was so friendly and accommodating!
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexandru, Boca Raton

Everything was perfect. Room, location, breakfast, amazing staff, facility, excellent sauna and steam room. Can’t go wrong with this choice.
Stayed 8 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bangkok stay

Very enjoyable
Stayed 4 nights in Jan 2025

10/10 Excellent

Kirk, Solihull

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location, I was in Bangkok for four days and having stayed a a few hotels in Bangkok on previous occasions I was very keen to stay somewhere different. I found this hotel to be such a surprise, given the huge choice in the city for rooms. Very clean, great pool, great location. Full transparency, I didn't have breakfast or meals at the hotel given the choices of local restaurants so that I can't comment on but they did have several restaurant options. Also given the size of the hotel it never seemed to be busy in the lobby, rooftop bar or pool area.
Stayed 4 nights in Jan 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and rooms were very quiet! . Staff was outstanding helping whenever asked for recommendations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dana, Alexandria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property and Hotel. It had everything you could ever want. When my partner suffered a pulled muscle, they came to the room with ice packs and gel and all kinds of personalized service throughout our stay. There was one downside with the room that we had, it was on the club floor, but underneath the kitchen so at 1 AM when they were closing the kitchen and cleaning up, all we heard were pots and pans and banging. The hotel totally offered to move us to another room. The manager, the service, the rooftop bar, the gym, everything about the property was first class and it was right near the metro and BTS sky train. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
When I come the Bangkok—and I frequently do, I stay at the Carlton. The property is still pretty new and impeccably maintained. It’s clean, the decor is tasteful, the dining and room service are excellent. Most of all, the staff are fantastic and pay attention to every detail. This is my home away from home in Bangkok.
Stayed 2 nights in Jan 2025

10/10 Excellent

Allan

Stayed 5 nights in Jan 2025

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The staff were all very friendly and helpful. Our room was very comfortable and the amenities like the gym and pool were great. Buffet breakfast at Plate restaurant was amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

HO K

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

cameron

Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are welcoming and accommodating, the views are stunning, the facilities are immaculate and there is so much to see and do in walking distance. A real gem!
Stayed 2 nights in Jan 2025

10/10 Excellent

Karma Tenjing

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service once again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Jan 2025

4/10 Poor

gagandeep

Stayed 6 nights in Jan 2025

6/10 Okay

CHRISTINE, Praha

Travelled with partner
Liked: Cleanliness, staff & service
Convenience!
Stayed 1 night in Jan 2025

6/10 Okay

Nigel John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Average hotel - nothing special

Hotel overall is good - but they gave me a disabled room as only king bed left even though I booked a while ago. They charge a lot of money to stay with no breakfast so won’t be staying again
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine, Portree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pleased with the room and the Spa Pool area was superb. Nice area for shopping, dining options too.
Stayed 2 nights in Jan 2025