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Grand Mercure Bangkok Atrium

5.0 star property

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Photo gallery for Grand Mercure Bangkok Atrium

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
2 bars/lounges, lobby lounge
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Room, 1 King Bed, Corner
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service

Explore the area

Map
1880 New Petchburi Road, Bangkok, Bangkok, 10310
  • Central Plaza Grand Rama 9
    ‪2 min drive‬
  • Terminal 21 Shopping Mall
    ‪3 min drive‬
  • Pratunam Market
    ‪4 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Business Lounge Access)

Executive Suite, 1 King Bed (Business Lounge Access)

Executive Suite, 1 King Bed (Business Lounge Access)

  • 89 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Executive Lounge Access)

Suite, 1 King Bed, Corner (Executive Lounge Access)

Suite, 1 King Bed, Corner (Executive Lounge Access)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Business Lounge Access)

Grand Suite, 1 King Bed (Business Lounge Access)

Grand Suite, 1 King Bed (Business Lounge Access)

  • 129 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Executive Lounge Access)

Executive Room, 1 King Bed (Executive Lounge Access)

Executive Room, 1 King Bed (Executive Lounge Access)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (Executive Lounge Access)

Executive Room, 2 Single Beds (Executive Lounge Access)

Executive Room, 2 Single Beds (Executive Lounge Access)

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Grand Mercure Bangkok Atrium

Luxury hotel with 2 restaurants and bars
This hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a sauna are onsite. Change of towels is available on request.
Grand Mercure Bangkok Atrium offers 568 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. This Bangkok hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and Thai massages.
Our customers tell us they can't get enough of the helpful staff at Grand Mercure Bangkok Atrium. During your stay, you'll be within walking distance of Central Plaza Grand Rama 9. Features include free WiFi in public areas, free self parking, and free train station drop-off service.
  • Free WiFi
  • Free self parking
  • Enjoy Japanese cuisine at Benihana, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 2-minute drive from Central Plaza Grand Rama 9 and a few minutes from Embassy of The People's Republic of China
  • Free train station drop-off and shopping center shuttle service
Grand Mercure Bangkok Atrium offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 3272 square feet (304 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Grand Mercure Bangkok Atrium. A shopping center shuttle and a train station drop-off service are free. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Benihana - This steakhouse specializes in Japanese cuisine and serves lunch and dinner.
Public - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Poolside Bar - This poolside bar serves lunch and dinner. Happy hour is offered. Open daily.
Lobby Bar - This lobby lounge serves brunch only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Free train station drop-off shuttle from 8:00 AM to 4:00 PM
  • Train station shuttle at scheduled times, on request
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Benihana
  • Lobby Bar
  • Poolside Bar
  • Public

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (3,272 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is a certified Thailand SHA hotel.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Bangkok Atrium

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1200 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Mercure Bangkok Atrium offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast included rates do not include breakfast for children included in the reservation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atrium Hotel Bangkok
Bangkok Atrium
Amari Atrium Bangkok Hotel Bangkok
Hotel Amari Atrium
AVANI Atrium Bangkok Hotel
AVANI Atrium Hotel
AVANI Atrium Bangkok
AVANI Atrium
Atrium Bangkok
Avani Atrium Hotel
Avani Atrium Bangkok
Avani Atrium
Hotel Avani Atrium Bangkok Hotel Bangkok
Bangkok Avani Atrium Bangkok Hotel Hotel
Hotel Avani Atrium Bangkok Hotel
Avani Atrium Bangkok Hotel Bangkok
Atrium Bangkok

Grand Mercure Bangkok Atrium Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 1004 reviews
Rating 8 - Good. 358 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Lobzang

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Sabin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay😳 I will be back!
Stayed 3 nights in Jan 2025

6/10 Okay

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad 'chef', bad attitude, bad hygiene, a liability

We booked 3 nights on HB, we don't eat lunch so all good was taken care of. On our last night I chose the penne pasta with tomato sauce. When it arrived Ifound the sauce to be very thick with a bad taste. I think it was just a few cherry tomatoes and some awful tomato paste. I tried to eat it but had to give up. I asked the waitress to change it. She apologised and tookk the plate away. She quickly returned to tell me the 'chef' says there is nothing wrong with it and has refused to change it. Can you imagine that, and in a Mercure Hotel??!! I was intending to complain next morning but events overtook that. All evening, my stomach ached. At 10pm, I needed the toilet. While using the toilet, I suddenly became dizzy, cold sweats and feeling really awful. That passed about 5 mins later, I was still using the toilet. Suddenly and without warning I projectile vomited. Most went into the handbasin but also on the floor. I went down to reception to ask for some cleaning materials. The hotel kindly sent a cleaner to our room. This is a fabulous hotel, fabulous, friendly and helpful staff let down by just one individual, a complete liability. The hotel manager was very apologetic and promised action would be taken to prevent the maverick 'chef' from ever interacting with future guests. So, after some consideration, I feel 5 stars would be excessive even though well deserved by 99.9% of the staff. I was very poorly, vomiting an additional 4 times during the night so 3 stars
Stayed 3 nights in Jan 2025

10/10 Excellent

Pratiek

Liked: Cleanliness, staff & service, amenities
Great property
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2025

10/10 Excellent

Peter Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful. Arranging taxis and giving very accurate estimates for times to destinations kept me on time for excursions. The room was spacious. Lots of hot water and great water pressure. The breakfast buffet had a great selection to choose from. The restaurant food was delicious.
Stayed 7 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room. Staff all nice and friendly.
Stayed 2 nights in Jan 2025

8/10 Good

Ham Chiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shutter bus services to near by shopping mall and train stations is a plus.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ankit

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Rei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for two weeks. Great staff and clean facilities.
Stayed 13 nights in Jan 2025

6/10 Okay

Mingma

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Brad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again in a heartbeat
Stayed 2 nights in Jan 2025

6/10 Okay

Mattia

Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Jan 2025

10/10 Excellent

saurabh, New Delhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent location. At the heart of the main city.
Stayed 3 nights in Dec 2024

2/10 Terrible

Heena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely rude. They don’t know how to speak to the guests being an international hotel with 5 stars. Extremely disappointing
Stayed 4 nights in Nov 2024

10/10 Excellent

Carmina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people working at the property.
Stayed 4 nights in Dec 2024

6/10 Okay

Muhammad Shahed, NORTHAMPTON

Stayed 3 nights in Oct 2024

10/10 Excellent

Angel

Stayed 1 night in Dec 2024

6/10 Okay

charles

Liked: Staff & service, amenities
At first, I loved the hotel, but as I focused more, I realized it was dated, and the cleanliness was not quite up to my standards. I believe this was due more to the guests staying there than to the staff's work ethic. I had a nice stay. The staff was friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Stayed 1 night in Nov 2024

10/10 Excellent

Xaisack

Stayed 8 nights in Nov 2024

8/10 Good

Fong

Travelled with partner
Liked: Staff & service, property conditions & facilities
Facility and staff were great. Breakfast menu could be better. Location is not convenient. It’s a bit far from eateries and shopping. Facility can improve by providing free shuttle services to airport.
Stayed 2 nights in Dec 2024