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Grupotel Port d'Alcudia

Property class: 4

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Photo gallery for Grupotel Port d'Alcudia

Indoor pool, outdoor pool, pool loungers
Porch
Lobby
2 bars/lounges
Premium bedding, desk, free cots/infant beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
C/ Cisne Blanco, S/N, Alcúdia, 07410
  • Place, Alcúdia Beach
    ‪6 min walk‬
  • Place, Hidropark
    ‪8 min walk‬
  • Place, Alcúdia Port
    ‪3 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪53 min drive‬

Room options

View all photos for Studio, Balcony

Studio, Balcony | Living area

Studio, Balcony

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Terrace (Family)

Premium bedding, desk, free cots/infant beds, free WiFi

Apartment, 1 Bedroom, Terrace (Family)

8.6 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Terrace

Premium bedding, desk, free cots/infant beds, free WiFi

Apartment, 1 Bedroom, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Grupotel Port d'Alcudia

This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.
Grupotel Port d'Alcudia offers 174 air-conditioned accommodations with complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Alcúdia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Our customers tell us they enjoy the helpful staff at Grupotel Port d'Alcudia. During your stay, you're just a quick walk from Alcúdia Beach. Free WiFi in public areas, 2 bars, and a full-service spa are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and a playground
  • 6 minutes by foot from Alcúdia Beach and a 4-minute drive from Alcúdia Port
Some rates at Grupotel Port d'Alcudia are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Port d'Alcudia offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A children's pool, a fitness center, and a sauna are also featured at the family-friendly Grupotel Port d'Alcudia.

This 4-star Alcúdia hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Port d'Alcudia - This restaurant serves breakfast, lunch, and dinner.

All-inclusive details

All-inclusive room rates at Grupotel Port d'Alcudia are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 15 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Port d'Alcudia

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-PM-2652
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grupotel Port d Alcudia Puerto
Grupotel Port d`Alcudia Hotel Port d`Alcudia
Grupotel Port d'Alcúdia
Grupotel Port d'Alcúdia Alcudia
Grupotel Port d'Alcúdia Hotel
Grupotel Port d'Alcúdia Hotel Alcudia
Grupotel Port D'Alcudia Majorca, Spain
Grupotel Port d'Alcudia Hotel
Grupotel Port D'Alcudia Majorca
Grupotel Port d Alcudia Puerto
Grupotel Port d'Alcudia Hotel
Grupotel Port d'Alcudia Alcúdia
Grupotel Port d'Alcudia Hotel Alcúdia

Grupotel Port d'Alcudia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 248 reviews
Rating 8 - Good. 94 out of 248 reviews
Rating 6 - Okay. 22 out of 248 reviews
Rating 4 - Poor. 3 out of 248 reviews
Rating 2 - Terrible. 2 out of 248 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Joana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suites are amazingly spacious and very clean. hotel is really well located we walked to old town alcudia from there, long walk but worth it as the buses passing by were pack solid. Very closed to the beach. Only downside is the size of the interior pool as there was a big storm in the island the pool was super small and very overcrowded.
Stayed 3 nights in Oct 2025

8/10 Good

Patrick

Liked: Room comfort
Disliked: Property conditions & facilities
Restaurant staff : incredible service by José and its team Room : we can hear everything from the other rooms and from the outside. So if the neighbours are noisy late at night or early morning…. Forget the sleep! It does need some love !! Staff at the front desk : service is ok but lack of speaking English makes it difficult to communicate properly.
Stayed 11 nights in Sep 2025

10/10 Excellent

Viktoriya

Liked: Cleanliness
Stayed 7 nights in Sep 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely spotless - really impressed with how clean it was and how clean it was kept throughout. We were on the all inclusive package, which was excellent. Good beer on draught and decent spirits. Wine wasn't the best but thats ok. The buffet was decent too and did switch up a lot, despite there not being a huge amount of choice. The pool area was fine, never had an issue with a sunbed but were there towards the end of September. Only downside was the entertainment, which was acrobics.The music was loud and repetive. The Vengaboys doesn't need playing 3 times in one workout!! Overall, a solid hotel and would return for a few days break away.
Stayed 5 nights in Sep 2025

10/10 Excellent

damion anthony

Stayed 5 nights in Sep 2025

10/10 Excellent

Mayra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and location is great for families.
Stayed 2 nights in Sep 2025

8/10 Good

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff very helpful and friendly. Will stay again for sure.
Stayed 1 night in Aug 2025

10/10 Excellent

Sophie

Travelled with family, Travelled with family and small children
Disliked: Amenities
Lovely hotel and in a great location. Food was good and nice pool, great for families.
Stayed 5 nights in May 2025

8/10 Good

Susan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and steps away from Alcudia Beach. A convenient supermarket just across the road and a 7 minute walk to Lidl for essentials. Breakfast was fantastic with many options.
Stayed 7 nights in Jul 2025

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recommend.

Every single staff member were so polite, happy & friendly especially the staff at breakfast, our children loved them. The hotel was spotless, daily towel changes too. The pool area, along with the bar & games area were brilliant. We loved our morning pool family stretches with Francesco. The buffet breakfast was probably the best we've ever had. Great location too, 10 min walk to beach & 10 min walk to waterpark and a supermarket opposite. Would definitely recommend.
Stayed 7 nights in Jul 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and great swimming pool

The room is very big and perfect for family to stay. Spacious balcony facing the pool.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in May 2025

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Simona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Stayed 2 nights in Jun 2025

8/10 Good

Sally

Travelled with family
Liked: Amenities, property conditions & facilities
Staff on the desk friendly and helpful. Studio Apartment was comfortable for two, wardrobe could be bigger. Some extra cutlery and bowls would have been useful in the kitchenette.
Stayed 21 nights in May 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all Alcudia. Easy walking distance to shops, restaurants etc. The old town is walkable in about 30 minutes. Hotel very clean and very nice pool. Staff were all very friendly and helpful. Couldn’t recommend enough.
Stayed 7 nights in Jun 2025

8/10 Good

Marieke, den haag

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice appartment. Nice outside and inside pool sauna. Near the beach. Only teo blocks away. But noisy rooms and on second floor you could hear the entertainment songs in the evening. To loud for our taste unfortunatly. The inside pool looked dirty. Need to be cleaned more regularly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Stayed 8 nights in Sep 2024

10/10 Excellent

Martina, Omagh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really friendly and very attentive, especially Josef in the restaurant. Lovely hotel hope to return
Stayed 4 nights in Sep 2024

8/10 Good

Titty

Travelled with family
Liked: Cleanliness, staff & service
Bed was no so cosy..should be better..
Stayed 2 nights in Sep 2024

10/10 Excellent

Nam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family stays with kids. Has a mini Club/Park and a kids pool enough to keep them entertained.
Stayed 6 nights in Aug 2024

2/10 Terrible

Lindsey

Disliked: Staff & service
Stayed 2 nights in Aug 2024

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