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Hotel Victoria

4.0 star property
VIP Access

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Photo gallery for Hotel Victoria

Terrace/patio
Property amenity
Bar (on property)
Exterior
Family Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Centralbahnplatz 3-4, Basel, BS, 4002
  • Place, BIS Tower
    ‪2 min walk‬
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basel Art Museum
    ‪11 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Single Room

Single Room | Bathroom shower

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.6 out of 10
Exceptional
(38 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior room with sofa

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior room with sofa

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Classic Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room with Sofa

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room with Sofa

  • Sleeps 3
  • Free Wi-Fi

View all photos for Victoria Suite

Victoria Suite

Victoria Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Victoria

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Hotel Victoria offers 107 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Victoria's great location. During your stay, you're just a quick walk from Via Gottardo. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Bar & Bistro
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Via Gottardo and BIS Tower
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4209 square feet (391 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Victoria. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Basel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Bar & Bistro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CHF 25 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar & Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,209 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Victoria Basel
Victoria Basel
Hotel Victoria Hotel
Hotel Victoria Basel
Hotel Victoria Hotel Basel

Hotel Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 456 out of 607 reviews
Rating 8 - Good. 128 out of 607 reviews
Rating 6 - Okay. 15 out of 607 reviews
Rating 4 - Poor. 7 out of 607 reviews
Rating 2 - Terrible. 1 out of 607 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Siew Chyn

Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay here, location is superb, easy accessibility.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service
Clean and modern - a few feet from the railway station but still very quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, super clean, accessible, and the breakfast was wonderful. Very close to the train station. Staff was very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to train station. Our stay included a Basel Transit Pass which made it very easy to connect by tram to the Viking dock. If you are staying overnight and arrive or depart by train its a great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a great hotel, superb location.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mark Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great room, great location.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lakhvir

Liked: Cleanliness, staff & service, amenities
Really good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Simon Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and nice hotel. Close to train station and walking distance to many attractions. Parking was a little difficult to find (within the train station underground structure) but was convenient. Would happily stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, pillow great. Location awsome
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rajat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall and convenient location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Very good room with comfortable bed.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Honi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great! It was close to everything we needed and wanted to see. The staff were welcoming when we arrived, helpful storing our luggage and calling a taxi when we were ready to leave. The food was good and the breakfast buffet was excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mathil

Liked: Cleanliness, staff & service, amenities
Clean room. Very convenient. Comfortable bed. Nice amenities.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

MARIAGINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good but it’s the same everyday If they change it every 2 days that would be a great option The place is a good access to train station just in front of the hotel u can save taxi fare and very convenient I’m satisfied with my stay and would recommend this hotel
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being near the train station, trams at front door, yet easy walk into city is always a drawcard. Comfortable rooms, great breakfast and friendly staff makes it the perfect stay for me.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beds were very comfortable…would definitely stay there again
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a very convenient location. All the staff were helpful, efficient and very friendly
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man who checked us in was very professional, helpful, kind, and accommodating. The location of this hotel was also very convenient, a minute away from the trams. Would highly recommend staying here.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Hemal

Good clean hotel in prime location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location!
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Mikako

Liked: Cleanliness, staff & service, property conditions & facilities
Super conveniently located. Great service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff very good. Zero train noise.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient to train station and walking distance to many attractions . Comfortable night spent here and staff courtesy and helpful.
Stayed 1 night in May 2025
Verified

10/10 Excellent

tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very convenient for train station
Stayed 1 night in Jan 2025