Beaulieu Luxury Hotels

"I asked in advance of my visit if there could be gluten free bread for breakfast (I had pre-booked breakfasts). On the Wednesday the person who greeted me (did not see her Thursday) could not have been more accommodating - she was an excellent representative of the hotel. Breakfast both days was very good and I varied what I ate. Because I got lost on my way back one evening I called in at a pub and had an evening meal there. I was going to eat in the hotel but had no chance. The hotel is far larger than it seems from the front. There were ongoing works in the stairwells which is why I didn't give it a 5 star for decor, but there are signs all over explaining this. I really liked the central compass area, the library the restaurant area all the nods to the maritime themes. I had expected to use the pool but was too late or too tired. The hotel is installing an access ramp. A person in a wheelchair at pavement level asked me as I exited to inform reception to 'let her in'. There is currently some sort of access and I think this woman was local, but a ramp will be an improvement. I slept well, enjoyed the room, used free toiletries and made use of the tea/coffee station, hairdryer and tv. I spent the majority of my time in Portsmouth in the Dockyards so the location was perfect. My only grouch was the disappearance of my cheap plastic shoehorn, shich I brought to help me, was of virtually no £value but I spent about 45 minutes turning everything upside down"

"Buse at the front desk was just exceptional! She handled some minor issues with such speed and efficiency, she is truly an asset to this company. The daily breakfast is outstanding in quality, service and variety. The pool is truly an added bonus being warm , large and having a hot tub. Even though I was not able to use the gym area it looked great! I highly recommend a stay at The Leonardo not only for its appeal but for the ease of walk ability to anything you may need or want. Also main train station about 10 min walk."

"Great"