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Crowne Plaza Belfast by IHG

4.0 star property

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Photo gallery for Crowne Plaza Belfast by IHG

Meeting facility
Exterior
Standard Room, 1 King Bed, Club lounge access
Indoor pool
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
117 Milltown Road, Shaw's Bridge, Belfast, Northern Ireland, BT8 7XP
  • Place, Lagan Valley
    ‪1 min walk‬
  • Place, Malone House
    ‪17 min walk‬
  • Place, Castle Ward
    ‪3 min drive‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Additional Living Area)

Junior Suite, 1 King Bed (Additional Living Area) | Room amenity

Junior Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Belfast by IHG

This hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Crowne Plaza Belfast by IHG offers 153 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Belfast by IHG. During your stay, you'll be within walking distance of Lagan Valley. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 5 minutes by car from Boucher Road Playing Fields and 5 minutes from Queen's University of Belfast
Crowne Plaza Belfast by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, an arcade/game room, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Belfast by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Belfast hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Green Room - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 18.50 for adults and GBP 9.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Green Room

Things to do

  • Arcade/game room
  • Fitness classes
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18.50 for adults and GBP 9.25 for children
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Ramada Hotel Belfast Plaza
Crowne Plaza Belfast Hotel
Belfast Ramada
Ramada Belfast
Ramada Plaza, Belfast Hotel Belfast
Ramada Plaza Belfast Hotel
Crowne Plaza Belfast
Crowne Plaza Belfast by IHG Hotel
Crowne Plaza Belfast an IHG Hotel
Crowne Plaza Belfast by IHG Belfast
Crowne Plaza Belfast by IHG Hotel Belfast

Crowne Plaza Belfast by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable rooms lovely food in the restaurant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Great staff lovely clean room and great amenities too couldn't fault anything. Food was lovely both in the restaurant and breakfast was great too.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in , Room spotless , food delicious
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was faultless we had a brilliant stay. Room was clean. Food excellent staff attentive would stay again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emma

Room was perfect and staff were all
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Welcoming staff, the restaurant offers good food at a reasonable price. Would definitely stay there again.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Claire

Clean hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities
Staff amazing. Great experience.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room ! Super friendly Staff ! & the FOOD well outstanding choice & quality ! Always look forward to the Breakfast here !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joanne Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Warm and welcoming staff, very comfortable and clean room, excellent swimming and fitness facilities.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable, the decor around the hotel was lovely. The staff were friendly and helpful.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Room was spotless, lovely staff but SHOCKED that hotels.com charged us over £40 in taxes. Would put me off booking though you again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

I would really recommend staying here the staff are excellent and the hotel is clean and well located.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room | helpful Staff | good Breakfast. Only downside no signal, rubbish WiFi
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and excellent comfortable stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Muzzamil

Liked: Cleanliness, staff & service, amenities
Away from city and fantastic gym
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here loads times never disappoints staff and hotel excellent 👌
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for work, rooms spacious. Restaurants very good, breakfast a good selection also.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was very clean. Great selection and quality of breakfast. Room was quiet. Seamless check in and check out.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a suite for 4 people for 1 night. The Accommodation and service was excellent.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Brian

Disliked: Cleanliness
Food was left on tables, on one table upstairs there was the remains of a sandwich left on a table over the two days!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, clean great customer service
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, room comfort

Well placed Hotel.

Very nice Hotel on the outskirts of Belfast, free parking and a great position to get into the city.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Bailey

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel! Great staff, very clean, and great location! Nice to be close to downtown but not too close.
Stayed 3 nights in May 2025