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"ETAP Hotel is beside Filthy MacNastys Nightclub, and noise levels on a Saturday night isn't good. Its not the Ritz, its very basic clean accommodati ... " More

By a verified traveller on Tue 01 Mar 2022

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Triple Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€67* Per night/room 2 Jun - 3 Jun

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ETAP Belfast ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ETAP Belfast

Everyone (11) Students (1) Family (2)
5 out of 5
Nice staff

Posted by on 23 Nov 2023

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Comment from Hotel Management

27 Nov 2023 by ETAP Team

Dear Redmond,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast. I am thrilled you have enjoyed your stay overall and our staff could make it more memorable.We hope to welcome you back soon! Kindest regards, The ETAP Team

4 out of 5
ETAP Hotel is beside Filthy MacNastys Nightclub, and noise levels on a Saturday night isn't good. Its not the Ritz, its very basic clean accommodation. No kettle in room. Just a TV.

Posted by on 1 Mar 2022

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Comment from Hotel Management

10 Mar 2022 by n

Dear Kay, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. If you would like to contact us, please do not hesitate. Sincerely The ETAP Team

5 out of 5

Posted by on 6 Feb 2020

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Comment from Hotel Management

11 Mar 2022 by n

Dear Guest, Thank you so much for taking the time to post such a brilliant review following your recent stay at our Hotel. I shared your post with the entire Team who were thrilled to read all of your extremely favourable comments and they will take great inspiration from this in looking after future guests. I do hope that we may have the opportunity to welcome you back again in the very near future. Kindest regards, The ETAP Team

5 out of 5

Posted by on 8 Dec 2019

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Comment from Hotel Management

11 Mar 2022 by nikita

Dear Guest, Thank you so much for taking the time to post such a brilliant review following your recent stay at our Hotel. I shared your post with the entire Team who were thrilled to read all of your extremely favourable comments and they will take great inspiration from this in looking after future guests. I do hope that we may have the opportunity to welcome you back again in the very near future. Kindest regards, The ETAP Team

3 out of 5
If you just needed a bed for a few days it was ok. Shower head broke and so was the window. Was expecting it to be a little more cosy

Posted by on 24 Oct 2019

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Comment from Hotel Management

11 Mar 2022 by n

Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team

5 out of 5
very central, clean and user-friendly. near many restaurants and pubs and shops.

Posted by , from cork on 2 Jan 2019

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Comment from Hotel Management

11 Mar 2022 by nikita

Dear Guest, Thank you so much for taking the time to post such a brilliant review following your recent stay at our Hotel. I shared your post with the entire Team who were thrilled to read all of your extremely favourable comments and they will take great inspiration from this in looking after future guests. I do hope that we may have the opportunity to welcome you back again in the very near future. Kindest regards, The ETAP Team

3 out of 5
excellent position in city, staff very friendly HOWEVER this was definitely a case of living out suitcase. Only storage space three coat hangers, no drawers etc. for two people! No chairs, one stool. Little balls of dust on floor. Remote on TV didn't work. We laughed and didn't reallymind it - but be warned!

Posted by on 24 Sep 2018

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Comment from Hotel Management

11 Mar 2022 by n

Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team

1 out of 5
we arrived there 9.30 in thee evening room was already cancel before we reached there because we didn't call to call to confirm we were coming! we asked for two room with twin beds . there were none

Posted by on 8 Aug 2018

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Comment from Hotel Management

11 Mar 2022 by n

Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team

4 out of 5

Budget hotel no thrills

Location: Vere popular J D Weatherspoon's ( The Bridge ) Food / drink brilliant
Budget hotel , staff brilliant clean and comfortable room , pity no drink making facility / tray in room, hot drinks available in lobby. If ever in Belfast again would use this hotel.

Posted by , from Cheshire on 22 May 2018

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Comment from Hotel Management

11 Mar 2022 by n

Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team

4 out of 5

Excellent Location

Pros: All aspects
Cons: Nothing to be improved.
Location: Excellent location for sightseeing, pubs, restaurants, theatre etc
Comfortable bed Quite location Well set out eating area Lift and stairs in ideal location Breakfast excellent Good city information from reception Good selection of bottled drinks etc from reception area Well set out reception area Quite and a good budget hotel

Posted by on 7 May 2018

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Comment from Hotel Management

11 Mar 2022 by nikita

Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.