"ETAP Hotel is beside Filthy MacNastys Nightclub, and noise levels on a Saturday night isn't good. Its not the Ritz, its very basic clean accommodati ... " More
27 Nov 2023 by ETAP Team
Dear Redmond,Thank you for the time you have taken to leave us a review following your recent stay at ETAP Hotel, Belfast. I am thrilled you have enjoyed your stay overall and our staff could make it more memorable.We hope to welcome you back soon! Kindest regards, The ETAP Team
10 Mar 2022 by n
Dear Kay, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. If you would like to contact us, please do not hesitate. Sincerely The ETAP Team
11 Mar 2022 by n
Dear Guest, Thank you so much for taking the time to post such a brilliant review following your recent stay at our Hotel. I shared your post with the entire Team who were thrilled to read all of your extremely favourable comments and they will take great inspiration from this in looking after future guests. I do hope that we may have the opportunity to welcome you back again in the very near future. Kindest regards, The ETAP Team
11 Mar 2022 by nikita
Dear Guest, Thank you so much for taking the time to post such a brilliant review following your recent stay at our Hotel. I shared your post with the entire Team who were thrilled to read all of your extremely favourable comments and they will take great inspiration from this in looking after future guests. I do hope that we may have the opportunity to welcome you back again in the very near future. Kindest regards, The ETAP Team
11 Mar 2022 by n
Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team
11 Mar 2022 by nikita
Dear Guest, Thank you so much for taking the time to post such a brilliant review following your recent stay at our Hotel. I shared your post with the entire Team who were thrilled to read all of your extremely favourable comments and they will take great inspiration from this in looking after future guests. I do hope that we may have the opportunity to welcome you back again in the very near future. Kindest regards, The ETAP Team
11 Mar 2022 by n
Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team
11 Mar 2022 by n
Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team
11 Mar 2022 by n
Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team
11 Mar 2022 by nikita
Dear Guest, Thank you for taking the time to leave us your review. It is with regret and great disappointment that on this occasion our service levels did not exceed. I do apologise for this, as this is not the standard that we aim to achieve. If you would like to discuss further, please contact us. Sincerely, The ETAP Team