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Mama Shelter Belgrade

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Bar (on property)
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Room, 2 Queen Beds, Terrace (XXL Mama) | Exterior
Meeting facility
Room, 1 King Bed (XXL Mama)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Kneza Mihaila 54A, Belgrade, 11000
  • Place, Knez Mihailova Street
    ‪1 min walk‬
  • Place, Kalemegdan Fortress
    ‪6 min walk‬
  • Place, Republic Square
    ‪8 min walk‬
  • Airport, Belgrade (BEG-Nikola Tesla)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Terrace (XXL Mama)

Room, 2 Queen Beds, Terrace (XXL Mama)

Room, 2 Queen Beds, Terrace (XXL Mama)

  • City view
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Bedrooms, Terrace (XXL Mama)

Room, 2 Bedrooms, Terrace (XXL Mama)

Room, 2 Bedrooms, Terrace (XXL Mama)

  • City view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Terrace (XXL Mama)

Room, 1 King Bed, Terrace (XXL Mama)

Room, 1 King Bed, Terrace (XXL Mama)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mama Shelter Belgrade

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, self parking, and conference space are onsite. Housekeeping is available on request.
Mama Shelter Belgrade offers 125 air-conditioned accommodations with laptop-compatible safes and slippers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mama Shelter Belgrade. During your stay, you're just a quick walk from Knez Mihailova Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Mama Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Knez Mihailova Street and 7 minutes by foot from Kalemegdan Fortress
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2917 square feet (271 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury Mama Shelter Belgrade. For a fee, parking is available.

This 4.5-star Belgrade hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7 AM to 11 AM.
Mama Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mama Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured parking on site (EUR 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7 AM to 11 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mama Bar
  • Mama Restaurant

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,917 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 132 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mama Shelter Belgrade offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property offers portable visual emergency devices on request at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mama Shelter Belgrade Hotel
Mama Shelter Hotel
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Mama Shelter Belgrade Belgrade
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Mama Shelter
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Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Belgrade Belgrade
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Hotel Mama Shelter Belgrade
Mama Shelter Belgrade Belgrade
Mama Shelter Belgrade Hotel
Mama Shelter Belgrade Belgrade
Mama Shelter Belgrade Hotel Belgrade

Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 522 reviews
Rating 8 - Good. 111 out of 522 reviews
Rating 6 - Okay. 33 out of 522 reviews
Rating 4 - Poor. 9 out of 522 reviews
Rating 2 - Terrible. 9 out of 522 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Beril

Liked: Cleanliness, property conditions & facilities
Helpfull staff, good location, we will come again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to visit Belgrade on foot.
Stayed 7 nights in Nov 2025

10/10 Excellent

mihailo

Liked: Staff & service, amenities
This was my fourth stay. As always, the staff, especially Aleksander and Nikola, was very friendly and entirely professional. There were no issues with which to deal. The room was immaculate and comfortable. Great shower and amazing bed. The breakfast buffet was excellent with healthy options included. I look forward to visiting other Mama Shelter hotels in other cities. The interior design is very very cool! Mama Shelter in Belgrade is truly my favorite.
Stayed 4 nights in Nov 2025

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities
wasnt impressed at all
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Stayed 1 night in Oct 2025

10/10 Excellent

Andor

Business traveller
Liked: Cleanliness, staff & service, amenities
great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Ralf

Stayed 3 nights in Oct 2025

10/10 Excellent

porus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, well maintained and very friendly staff. Comfortable and spacious rooms. Gym could be larger with more equipment though the equipment available was of food quality. Lively bar-restaurant in the evening
Stayed 5 nights in Oct 2025

10/10 Excellent

Sandro

Stayed 6 nights in Oct 2025

10/10 Excellent

Andrea

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience ! Staff and food and service 10/10
Stayed 2 nights in Oct 2025

10/10 Excellent

Lena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really nice breakfast, clean room, will stay again.
Stayed 1 night in Sep 2025

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central hotel with quirky décor and clean rooms. The rooftop bar and views are excellent, but the location on top of a shopping center makes access less peaceful and difficult to initially find. Breakfast is average, but great options nearby. Hotel best for those who like lively, alternative style.
Stayed 2 nights in Sep 2025

10/10 Excellent

Korana

Liked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Rashel, encino

Liked: Cleanliness
I requested a quiet room and instead was given the worse room possible facing construction and couldn’t sleep Saturday morning due to noise from construction. They never bothered to change my room
Stayed 1 night in Aug 2025

10/10 Excellent

Maria-Luisa

Stayed 2 nights in Aug 2025

10/10 Excellent

Stefan

Stayed 5 nights in Aug 2025

10/10 Excellent

Erik

Stayed 3 nights in Aug 2025

10/10 Excellent

Makar

Stayed 1 night in Sep 2025

4/10 Poor

Mandy-Lynn

Disliked: Cleanliness, staff & service, amenities
The only thing good about this place is the bar.
Stayed 1 night in Aug 2025

10/10 Excellent

john

Stayed 3 nights in Aug 2025

6/10 Okay

Carine

Liked: Staff & service
Disliked: Property conditions & facilities
The room smelt like bathroom upon arrival and the next day they gave us a room with a better smell and condition. Before switching rooms, house keeping didn’t even clean our room the first day … but then the staff was very reactive to help and give us a better room. The bathrooms seem outdated and the shower handle was falling out of the wall and we manually replaced it. The amenities in the bathroom were very poor and the quality was not suitable. Breakfast was good, it’s worth getting with the room The best was comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nilay

Liked: Cleanliness, staff & service, property conditions & facilities
Great places to stay. Convenient enough even though it's in a mall, everything is easy to walk to.
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbara

Stayed 3 nights in Aug 2025

10/10 Excellent

aleksandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious. Bed and linens are comfortable and clean. Food options are everywhere around you. Either by visiting mama shelter restaurant or simply walking out in Knez Milosa Street. You are right across the street from the largest park in the city, Kalemegdan. Also walkable distance from here is the restaurant row on River Sava.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool stay - Mama loves Belgrade so do we

Mama’s shelter is an awesome fun place to stay. A shelter with a very cool vibe of music playing at night. You can relax and not hear the nightclub atmosphere of the awesome DJ’s Belgrade itself has great dining choices and it was a little sanctuary of funky coolness
Stayed 3 nights in Jul 2025