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Mama Shelter Belgrade

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Photo gallery for Mama Shelter Belgrade

An outdoor dining area with wooden tables and chairs, a bar area with a striped awning, and hanging colorful flags.
Property video
A modern bar area with a checkered floor, a bar counter, and a ceiling with large letters spelling out a name.
A hotel room with a large bed, a TV, a view of a cityscape, and a small table with a book and a glass.
A bar area with a central island, stools, and hanging lights.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Kneza Mihaila 54A, Belgrade, 11000
  • Place, Knez Mihailova Street
    ‪1 min walk‬
  • Place, Kalemegdan Fortress
    ‪6 min walk‬
  • Place, Republic Square
    ‪8 min walk‬
  • Airport, Belgrade (BEG-Nikola Tesla)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed, Terrace (Large Mama)

A hotel room with a bed, a desk, a chair, a zebra-patterned rug, and a wall with photos and a Batman mask.

Room, 1 King Bed, Terrace (Large Mama)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Large Mama)

A hotel room with a bed, a desk with a laptop, a chair, a small table, and a view of the cityscape.

Room, 1 King Bed (Large Mama)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Medium Mama)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Room, 1 King Bed (Medium Mama)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (XXL Mama)

A hotel room with a zebra-patterned carpet, a sofa, a chair, a small table, and a television.

Room, 1 King Bed (XXL Mama)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds (Large Mama)

A hotel room with two beds, a desk, a TV, a window with curtains, and a view of trees.

Twin Room, 2 Single Beds (Large Mama)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Terrace (XXL Mama)

A hotel room with two beds, a wooden headboard, a chessboard on the left bed, and a zebra-patterned rug.

Room, 2 Queen Beds, Terrace (XXL Mama)

  • City view
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Bedrooms, Terrace (XXL Mama)

A hotel room with a large bed, a chessboard, a wardrobe, and a balcony with outdoor seating.

Room, 2 Bedrooms, Terrace (XXL Mama)

  • City view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Terrace (XXL Mama)

A modern hotel room with a large bed, a sofa, a chess table, and a wall with a circular design.

Room, 1 King Bed, Terrace (XXL Mama)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mama Shelter Belgrade

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, self parking, and conference space are onsite. Housekeeping is available on request.
Mama Shelter Belgrade offers 125 air-conditioned accommodations with laptop-compatible safes and slippers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mama Shelter Belgrade. During your stay, you're just a quick walk from Knez Mihailova Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Mama Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Knez Mihailova Street and 7 minutes by foot from Kalemegdan Fortress
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2917 square feet (271 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury Mama Shelter Belgrade. For a fee, parking is available.

This 4.5-star Belgrade hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7 AM to 11 AM.
Mama Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Mama Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured parking on site (EUR 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7 AM to 11 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mama Bar
  • Mama Restaurant

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,917 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 132 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mama Shelter Belgrade offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property offers portable visual emergency devices on request at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mama Shelter Belgrade Hotel
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Mama Shelter
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Hotel Mama Shelter Belgrade Belgrade
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Mama Shelter Belgrade Belgrade
Mama Shelter Belgrade Hotel Belgrade

Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 393 out of 559 reviews
Rating 8 - Good. 114 out of 559 reviews
Rating 6 - Okay. 33 out of 559 reviews
Rating 4 - Poor. 9 out of 559 reviews
Rating 2 - Terrible. 10 out of 559 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good kids-friendly and good vibes place in the hearth of the city
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Faruk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Modern interior Lovely and very helpful staff Great roof bar terrace Hipster feel about it Great value for money Recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sinem nedime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the view were truly amazing. Thanks to the receptionist’s friendly attitude and helpful recommendations, we had a very enjoyable and memorable vacation with mu daughter
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal hotel for Belgrade city centre, walking, and sight seeing.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really nice breakfast, clean room, will stay again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Beril

Liked: Cleanliness, property conditions & facilities
Helpfull staff, good location, we will come again!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to visit Belgrade on foot.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Nilay

Liked: Cleanliness, staff & service, property conditions & facilities
Great places to stay. Convenient enough even though it's in a mall, everything is easy to walk to.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Dmitriy

Liked: Cleanliness, amenities, property conditions & facilities
Super central location, spacious soundproof rooms, easy access to shopping center (elevator ride), friendly staff, top-notch food in the hitel restaurant.
Stayed 10 nights in May 2025
Verified review

10/10 Excellent

Dmitriy

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in Belgrade!
Stayed 12 nights in May 2025
Verified review

10/10 Excellent

Milo

Liked: Cleanliness, property conditions & facilities, room comfort
Mamas shelter is the best stay in Belgrade.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, amenities
great staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Great hotel and fantastic people! Breakfast, restaurant and rooftop bar are fabulous.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boy oh boy where do I start? Mama Shelter Belgrade is a swanky, ultra modern, vibrant hotel. It's located inside a massive shopping center and yet offers privacy when necessary. This is another optimally located hotel that is across from Belgrade Fortress (Park). The staff was awesome - Alexander was exceptional -. The are surrounding the hotel is also very safe and perfect if you prefer to gradually discover the city. It's a must stay again for me and the entertainment (live band)was a welcomed surprise too. GREAT place. Cheers, DG
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Thibault

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent stay

Excellent on all points
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the city! Location, facilities, staff, food, everything!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful and friendly. Room was very nice and kept very clean. We enjoyed our stay.
Stayed 3 nights in Apr 2025
Verified review

4/10 Poor

Mandy-Lynn

Disliked: Cleanliness, staff & service, amenities
The only thing good about this place is the bar.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Dusanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The location is great. Walking distance to so many attractions and places of interest.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, very great location, nice and clean rooms, friendly staff!
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience ! Staff and food and service 10/10
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Ilija

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 13 nights in Sep 2024
Verified review

10/10 Excellent

porus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, well maintained and very friendly staff. Comfortable and spacious rooms. Gym could be larger with more equipment though the equipment available was of food quality. Lively bar-restaurant in the evening
Stayed 5 nights in Oct 2025