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Hotel Excelsior Splendide

3.0 star property

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Photo gallery for Hotel Excelsior Splendide

View from property
Lobby
Reception
View from property
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
Via Lungo Lario Manzoni, 28, Bellagio, CO, 22021
  • Place, Bellagio Port
    ‪1 min walk‬
  • Place, Villa Serbelloni
    ‪5 min walk‬
  • Place, Villa Melzi Gardens
    ‪6 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)

Room options

View all photos for Standard Double or Twin Room

In-room safe, individually furnished, desk, laptop workspace

Standard Double or Twin Room

8.2 out of 10
Very good
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Lake View

Double or Twin Room, Lake View

Double or Twin Room, Lake View

7.8 out of 10
Good
(20 reviews)
  • 20 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Lake View

Triple Room, Lake View

Triple Room, Lake View

9.4 out of 10
Exceptional
(15 reviews)
  • 24 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Triple Room

In-room safe, individually furnished, desk, laptop workspace

Standard Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room

Economy Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Excelsior Splendide

Lakefront hotel with free breakfast and a seasonal outdoor pool
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and dry cleaning are onsite.
Hotel Excelsior Splendide offers 55 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of Hotel Excelsior Splendide's great location. During your stay, you're just a quick walk from Bellagio Port. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bellagio Port and Enoteca Principessa
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A seasonal outdoor pool, a terrace, and multilingual staff are also featured at Hotel Excelsior Splendide.

Smoking is allowed in designated areas at this 3-star Bellagio hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 9:30 AM.
Splendide - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Splendide

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1907
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between October 25 and February 28.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 March - 30 November, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT013250A1UMOI7M94, 013250-ALB-00008
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 15.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Splendide
Excelsior Splendide Bellagio
Excelsior Splendide Hotel
Hotel Excelsior Splendide
Hotel Excelsior Splendide Bellagio
Hotel Excelsior Splendide Bellagio, Italy - Lake Como
Hotel Excelsior Splendide Bellagio
Excelsior Splendide Hotel
Excelsior Splendide Bellagio
Hotel Excelsior Splendide Hotel
Hotel Excelsior Splendide Bellagio
Hotel Excelsior Splendide Hotel Bellagio

Hotel Excelsior Splendide Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 338 out of 809 reviews
Rating 8 - Good. 286 out of 809 reviews
Rating 6 - Okay. 127 out of 809 reviews
Rating 4 - Poor. 38 out of 809 reviews
Rating 2 - Terrible. 20 out of 809 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Five star location but two star property
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The view was amazing. The breakfast was delicious and the service was exceptional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amir

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Friendly staff. Beds are a bit uncomfortable but they tried to make it work for us.
Stayed 3 nights in Jun 2025

2/10 Terrible

Claire

I tried to cancel or at least postpone my booking 3-4 days before our arrival as my mum had been taken ill in hospital but not very helpful at all
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
liked nearly everything though took one star off for only having one very small, slow lift. I do realize though it isn't easy to install modern larger lifts in a historic building I also took 1 star off for a lack of sunshades in the pool area - there wasn't very much shade from trees and with temperatures up to the mid thirties there were only 2 sunshades!
Stayed 7 nights in Jun 2025

10/10 Excellent

Sudeshna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Vera

Stayed 2 nights in Jun 2025

6/10 Okay

Rosemarie

Liked: Cleanliness
This property is located central to the Bellagio waterfront/ferry/taxi drop off. There are many dining options and the location can’t be beat. However the hotel rooms are mediocre at best. The mattresses are very poor quality and let’s just say the walls are VERY THIN! The hallway noise and other surround room noise is very disruptive.
Stayed 2 nights in Jun 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such an amazing place to stay. Beautiful, historical, clean, great AC, spacious, and extremely friendly/helpful staff. The pool was very nice and clean as well. Literally one minute from all the attractions. This definitely exceeded my expectations!
Stayed 2 nights in Jun 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very comfortable stay, check in was quick and our room was ready early which was great as we were meeting the wedding party for lunch so we had a quick change. The view was perfect looking over the lake and beautiful mountains. The room was ornate, elegant and simple, however the bathroom did need a refurb with its dated flowery decor. Our room was cleaned every day, a good range of breakfast. The hotel was quiet and calm inside but in the centre of the hustle and bustle opposite the pizzeria and ice cream parlour, two minute walk to the ferry terminal. We had a wonderful stay I would highly recommend for a comfortable stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean. Hotel staff were very friendly and helpful. Breakfast buffet was awesome. Great location.
Stayed 3 nights in May 2025

10/10 Excellent

Deidra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was gorgeous and in the perfect location for Bellagio! My only complaints are 1) that the air conditioning is locked so it’s either blowing directly on your bed (so you freeze) or it’s off and it gets unbearably warm and 2) there is a large gap under the door from your room to the corridor so you can hear EVERYTHING at all hours day and night
Stayed 3 nights in Jun 2025

10/10 Excellent

Settimio M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location!!

Perfect location in Bellagio with easy access to the ferry, dining and shopping. Room was decent and bathroom was larger than most (in Italy). Breakfast was very good with many hot and cold options for both food and beverages. The staircase was beautiful but an elevator was available.
Perfect location
Dining and shopping just steps away!
Gelato was amazing!
Easy access to flat areas to walk
Stayed 2 nights in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from our room was spectacular. Worth every penny. Great staff and beautiful hotel. Clean beds.
Stayed 1 night in May 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities
Needs some renovations but in a beautiful location right in front of the lake. Staff was always helpful and friendly. Breakfast was ok ans did the trick. We lovingly called it “nonnas bedroom”. :)
Stayed 3 nights in May 2025

10/10 Excellent

andrea

Stayed 6 nights in May 2025

6/10 Okay

Evan, Palm Springs

Travelled with partner
Liked: Cleanliness
The hotel feels a little worn and tired and in need of a refresh. Our room was tiny and the bathroom even tinier, but it was a last minute booking so that might have been all that was left. The staff were all super nice and extremely helpful when it came to storing our bicycles. Breakfast was not great, with stale pastries. Location is excellent, right opposite ferry.
Stayed 1 night in May 2025

10/10 Excellent

Geoffrey

Stayed 2 nights in May 2025

8/10 Good

Keshav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff, good breakfast
Stayed 7 nights in Apr 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school pictures didn’t do this excellent hotel justice. The hotel felt traditional, elegant and classy. The pool and gardens in the back offered a private and relaxing reprieve. The hotel’s location couldn’t have been better. Breakfast was great. Latte is just milk. Felt like more than a 3 star hotel.
Stayed 2 nights in May 2025

8/10 Good

Allen

Liked: Staff & service, property conditions & facilities
Unfortunately our room was dirty by the time we checked in but thankfully they comped our meals. Small hotel in an expensive area of Bellagio. Complimentary Breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Location is the best. Would highly recommend to everyone!
Stayed 2 nights in May 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the ferries
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 2 nights in Apr 2025