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H2 Platinum Lourdes

4.0 star property

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Photo gallery for H2 Platinum Lourdes

Indoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exclusive Double Room
Premium Suite
Breakfast, lunch and dinner served
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Avenida Olegário Maciel 1748, Lourdes, Belo Horizonte, MG, 30180-111
  • Place, Liberty Square
    ‪13 min walk‬
  • Place, Afonso Pena Avenue
    ‪18 min walk‬
  • Place, BH Shopping
    ‪7 min drive‬
  • Airport, Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

Exclusive Double Room

Exclusive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

H2 Platinum Lourdes

Hotel with a steam room, steps from DiamondMall
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
H2 Platinum Lourdes offers 108 accommodations with minibars and safes. Accommodations offer separate sitting areas. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
During your stay at H2 Platinum Lourdes, you're just a quick walk from DiamondMall. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and a steam room
  • Steps from DiamondMall and Carlos Chagas Square
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of H2 Platinum Lourdes, you'll find an indoor pool, a hot tub, a steam room, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2282 square feet (212 square meters) and includes conference space. The business-friendly H2 Platinum Lourdes also features multilingual staff, a garden, and coffee/tea in a common area. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This 4-star Belo Horizonte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Clári - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 54 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Clári

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,282 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2004
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 80.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 120.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 54.00 per person
  • Covered valet parking fee: BRL 40 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bh Platinum
Bh Promenade Platinum
Platinum Promenade
Platinum Promenade Bh
Promenade Bh
Promenade Bh Platinum
Promenade Bh Platinum Belo Horizonte
Promenade Bh Platinum Hotel
Promenade Bh Platinum Hotel Belo Horizonte
Promenade Platinum
Promenade BH Platinum Belo Horizonte, Brazil
H2 Platinum
Promenade BH Platinum
H2 Platinum Lourdes Hotel
H2 Platinum Lourdes Belo Horizonte
H2 Platinum Lourdes Hotel Belo Horizonte

Reviews

H2 Platinum Lourdes Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 475 out of 872 reviews
Rating 8 - Good. 283 out of 872 reviews
Rating 6 - Okay. 73 out of 872 reviews
Rating 4 - Poor. 23 out of 872 reviews
Rating 2 - Terrible. 18 out of 872 reviews

Reviews

8/10 Good

Mariela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andreia F C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

José Augusto Barreto Filh

Stayed 3 nights in Jun 2025

8/10 Good

Leonardo

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Sidney

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito acima do preço pela qualidade geral do serviço prestado. Serviço bem na média pra baixo. Não vale a pena. Não volto a me hospedar nesse hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ótimo, faltou apenas a chaleira que tinha pedido na reserva, se eu soubesse que o hotel não tinha eu levaria a minha, uma pena. No mais atendeu as nossas expectativas, os funcionários foram bem atenciosos.
Stayed 1 night in May 2025

2/10 Terrible

piara

Stayed 1 night in May 2025

8/10 Good

J G M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os azulejos do box do banheiro estão soltando da parede.
Stayed 3 nights in May 2025

10/10 Excellent

piara

Stayed 1 night in May 2025

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Minha estadia foi breve (um pernoite), mas usufrui com tranquilidade de internet e da paz que a acomodação me propiciou.
Stayed 1 night in May 2025

10/10 Excellent

Sidney

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Adalberto

Stayed 1 night in Apr 2025

10/10 Excellent

Delcio Lage

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Apr 2025

8/10 Good

Jose Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Iara Cardoso de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rafael

Stayed 2 nights in Feb 2025

10/10 Excellent

JOÃO PAULO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Anouk

Disliked: Property conditions & facilities, room comfort
Chuveiro ruim, e toalhas e lençóis gastos.
Stayed 2 nights in Jan 2025

4/10 Poor

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

George Rodgers

Liked: Cleanliness, amenities, property conditions & facilities
I notified the front desk that it was a bad idea to use a fragile plate to hold soap in the bathroom close to the sink edge where it could get wet slip off, fall to the floor and break into sharp pieces that almost cut my foot. I took a picture to show the front desk during check-out. After spending four days and having accident that could have been avoided their response was to charge me a100 multa for a 10 plate that should never have been in the bathroom. I will be sure not to stay there when I return in March. Notifiquei a recepção que era uma má ideia usar um prato frágil para segurar o sabonete no banheiro perto da borda da pia, onde ele poderia molhar, escorregar, cair no chão e quebrar em pedaços afiados que quase cortaram meu pé. Tirei uma foto para mostrar à recepção durante o check-out. Depois de passar quatro dias e ter um acidente que poderia ter sido evitado, a resposta deles foi me cobrar uma multa de 100 por um prato de 10 que nunca deveria estar no banheiro. Vou me certificar de não ficar lá quando voltar em março.
Stayed 2 nights in Jan 2025

8/10 Good

Clarissa

Excelente localização, mas muito o que melhorar

O hotel possui instalações antigas. O quarto tinha um cheiro estranho, mas a cama era confortável. O café da manhã é razoável, mas poderia ser melhor. Fiquei um pouco incomodada com o atendimento recebido na recepção. Chegamos com apenas 2 horas de antecedência, pedimos para realizar o check-in e nos foi informado que somente poderíamos realizá-lo se pagássemos meia-diária. Na saída, tentamos ver a possibilidade de obter pelo menos uma hora no check out, já que nosso voo era só à noite. Infelizmente, uma das atendentes foi até um pouco rude, disse que poderia fazer o favor de nos conceder 30 minutos, mas que se quiséssemos mais teríamos que pagar a meia-diária. Tudo é a forma que você diz algo. Achamos exatamente desrespeitoso esse comportamento. É importante realizar melhorias e treinamento no atendimento, principalmente da recepção.
Stayed 2 nights in Jan 2025