H2 Platinum Lourdes

4.0 star property

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Photo gallery for H2 Platinum Lourdes

Front of property
Reception
Exclusive Double Room
Breakfast, lunch and dinner served
Exclusive Double Room | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Olegário Maciel 1748, Lourdes, Belo Horizonte, MG, 30180-111
  • Place, DiamondMall
    ‪2 min walk‬
  • Place, Liberty Square
    ‪15 min walk‬
  • Place, Afonso Pena Avenue
    ‪16 min walk‬
  • Airport, Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪40 min drive‬

Room options

Deluxe Room with Double Bed

  • Sleeps 2
  • Free Wi-Fi

Standard Room with Double Bed

  • Sleeps 3
  • Free Wi-Fi

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Premium Suite

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Exclusive Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

H2 Platinum Lourdes

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
H2 Platinum Lourdes offers 81 accommodations with minibars and safes. Accommodations offer separate sitting areas. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
During your stay at H2 Platinum Lourdes, you're just a quick walk from DiamondMall. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and a steam room
  • Steps from DiamondMall and 3 minutes by foot from Carlos Chagas Square
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of H2 Platinum Lourdes, you'll find an indoor pool, a hot tub, a steam room, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2282 square feet (212 square meters) and includes conference space. The business-friendly H2 Platinum Lourdes also features multilingual staff, a garden, and coffee/tea in a common area. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Belo Horizonte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Clári - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (BRL 45 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 54 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Clári

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,282 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2004
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 80.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 180.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 54.00 per person
  • Covered valet parking fee: BRL 45 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bh Platinum
Bh Promenade Platinum
Platinum Promenade
Platinum Promenade Bh
Promenade Bh
Promenade Bh Platinum
Promenade Bh Platinum Belo Horizonte
Promenade Bh Platinum Hotel
Promenade Bh Platinum Hotel Belo Horizonte
Promenade Platinum
Promenade BH Platinum Belo Horizonte, Brazil
H2 Platinum
Promenade BH Platinum
H2 Platinum Lourdes Hotel
H2 Platinum Lourdes Belo Horizonte
H2 Platinum Lourdes Hotel Belo Horizonte

H2 Platinum Lourdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 973 reviews
Rating 8 - Good. 299 out of 973 reviews
Rating 6 - Okay. 80 out of 973 reviews
Rating 4 - Poor. 24 out of 973 reviews
Rating 2 - Terrible. 18 out of 973 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Regina Coeli

Liked: Cleanliness, staff & service, amenities
Hotel excelente!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Room is very comfortable. Staff was wonderful! We have stayed here before and will always stay here when visiting BH
Stayed 27 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel in a great area of town.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, excellent hotel, great staff, friendly and clean!!
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do lado do DiamondMall
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Belo Horizonte
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Spacious.
Stayed 1 night in Dec 2025
Verified

8/10 Good

DUARTE

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, but don't have cofee cortesy during week end. Lamentable!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

GRACIANO JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Felix

Liked: Cleanliness, staff & service, amenities
The hotel is great, the location is fantastic, but this time the AC in room 1606 was not working well
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy accessible
Stayed 6 nights in Oct 2024
Verified

8/10 Good

Sean

Liked: Staff & service, amenities
Everything great.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Celinda

All good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ormond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, safe and the central market and a mall is close by. There is a restaurant next door which has great food. No
Stayed 6 nights in Oct 2024
Verified

8/10 Good

Heloisa

Needs better towels
Stayed 16 nights in Dec 2024
Verified

10/10 Excellent

Rosemary

Liked: Staff & service, amenities, property conditions & facilities
Next to diamond mall
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Delcio Lage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Apr 2025
Verified

8/10 Good

leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, but they charge me a extra 100 reais for parking per night , as I was paying already 640,00 for the room, too much, so be careful people they will charge you for parking,
Stayed 1 night in Jun 2022
Verified

8/10 Good

DUARTE

Liked: Cleanliness, staff & service, property conditions & facilities
Good serrvice. But, serious noise problem in upper floor apartments, engine noise throughout the night. Another problem is extremely soft mattresses, not ideal for body health.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location & safe area

Large room, firm and comfortable bed, air conditioning control, excellent shower, friendly staff. No kettle or cups in the room, fridge full so no room for our own stuff. No cereal for breakfast, and the same options every day. No liquid soap in the bathroom, just little shampoo and conditioner.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentine's night.

Accommodation at the Exclusive Penthouse 2022 and we were very bothered by a noise that sounded like a water pump, throughout the night. They should take care of the sound insulation of this accommodation.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Abhinav

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service - missing basic things like coffee in the lobby or common sense practices on being responsive to customer requests
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Tem um Shopping perto
Stayed 1 night in Mar 2026