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4.1 out of 5

"Very well placed for access to station airport and local attractions " More

By a verified traveller on Tue 04 Feb 2020

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Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€104* Per night/room 26 May - 27 May

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Hotel Cappello D'Oro, BW Signature Collection. During your stay, you're just a quick walk from Largo Porta Nuova. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Largo Porta Nuova and Piazza Matteotti
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays

Hotel Cappello D'Oro, BW Signature Collection ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Cappello D'Oro, BW Signature Collection

Everyone (5) Couples (4) Business (1) Family (3) Friends (1)
3 out of 5
Very well placed for access to station airport and local attractions

Posted by on 4 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Cristina Customer Service

Dear guest, thank you very much for taking the time to share your review with us and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are glad to read that you appreciated your stay with us. We would like to thank you for remarking our great position in the city centre. We would be delighted to welcome you back. Our kindest regards,

5 out of 5
Very friendly and helpful staff. Superb rooms. Great location.

Posted by on 26 Sep 2019

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Comment from Hotel Management

11 Oct 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

5 out of 5
Central position, friendly & helpful staff, very clean.

Posted by on 8 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

4 out of 5

Posted by on 27 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

4 out of 5

Great Location For MONZA GP

Rooms large and spacious. Good service. Great location for the train station and bus station. Would definitely stay there again.

Posted by on 10 Sep 2015

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5 out of 5
Zentral gelegen und sehr gute Parkmöglichkeiten in Innenhof.

Posted by on 23 Nov 2022

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5 out of 5

Posted by on 8 Dec 2019

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Comment from Hotel Management

8 Dec 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

3 out of 5
Hyvä aamiainen, ystävällinen ja palvelualtis henkilökunta.Eräs vastaanottovirkailija puhui niin huonoa englantia, että sitä oli vaikea ymmärtää.

Posted by on 2 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by Cristina Customer Service

Dear guest, thank you for sharing your review with us and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are glad to read that you appreciated your stay with us. We would like to thank you for remarking the quality of our breakfast. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

4 out of 5

Posted by on 1 Jul 2019

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Comment from Hotel Management

1 Jul 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

3 out of 5
Personnel tres sympathique. Dommage que la douche ne soit pas mobile et un détartrage ne serait pas superflu. De plus des moustiques se sont invités dans la chambre si bien qu'il a fallu chasser durant la nuit. A part ça petit-déjeuner excellent.

Posted by on 19 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated in particular the kindness and professionality of our staff. We also take good note and appreciate your suggestions since this will help us improve. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

About the Best Western Hotel Cappello D'Oro

Location 12 Viale Papa Giovanni XXIII, Bergamo, BG 24121

Property Features

Hotel Cappello D'Oro, BW Signature Collection offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Hotel Cappello D'Oro, BW Signature Collection. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Bergamo hotel.

  • 84 guestrooms or units
  • 4 levels
  • 2 buildings
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bergamo Alta Funicular (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Cappello D'Oro, BW Signature Collection offers 84 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with premium satellite channels. Bathrooms include baths or showers, dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Bistrot Del Moro – On-site bistro.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cappello d'Oro. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15 per stay.

Pet Policy

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5.00 to 15.00 per person
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per stay
  • Spa fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Cappello D'Oro Bergamo
  • Best Western Cappello D'Oro Bergamo
  • BEST WESTERN PREMIER Cappello D'Oro Bergamo
  • BEST WESTERN PREMIER Cappello D'Oro Hotel
  • BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
  • Cappello D'Oro
  • Cappello D'Oro BEST WESTERN
  • Best Western Cappello D'Oro
  • Best Western Premier Cappello d`Oro Hotel Bergamo
  • Best Western Bergamo
  • Bergamo Best Western
  • Best Western Hotel Bergamo
  • Best Western Premier Cappello D'Oro

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.