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NH Orio al Serio

4.0 star property

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Photo gallery for NH Orio al Serio

Meeting facility
Minibar, in-room safe, desk, blackout curtains
Exterior
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Parking available

Explore the area

View in a map
Via Portico 75, Orio al Serio, BG, 24050
  • Place, Humanitas Gavazzeni Hospital
    ‪5 min drive‬
  • Place, Papa Giovanni XXIII Hospital
    ‪8 min drive‬
  • Place, Piazza Vecchia
    ‪12 min drive‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪3 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(47 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Extra Bed 2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Extra Bed 3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (Extra Extra Large)

Minibar, in-room safe, desk, blackout curtains

Family Room (Extra Extra Large)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

NH Orio al Serio

Hotel with a sauna, in the vicinity of San Vigilio Castle
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Housekeeping is available on request.
NH Orio al Serio offers 118 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Orio al Serio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs open between 9:30 AM and 11:00 PM.
NH Orio al Serio's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from Oriocenter. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local cuisine while dining at NH Orio al Serio
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 14 minutes by car from San Vigilio Castle
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Orio al Serio offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly NH Orio al Serio. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Orio al Serio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
NH Orio al Serio - This restaurant specializes in local cuisine and serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 4:00 AM to 8:00 AM at scheduled times
  • Limo/town car service
  • Parking on site (EUR 18 per day)
  • Extended parking on site (EUR 18 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 15 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NH Orio al Serio

Things to do

  • Gym
  • Hot spring
  • Sauna
  • Shopping centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • Hot spring
  • Hot springs open from 9:30 AM - 11:00 PM
  • Hot springs water temperature - 36 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 10 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 to 20 per person
  • Airport shuttle fee: EUR 3 per person
  • Airport shuttle fee per child: EUR 3
  • Self parking fee: EUR 18 per day
  • Extended parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Orio al Serio offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 016150-ALB-00001, IT016150A1JPVUSADM
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 9:30 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Nh Orio Al Serio
Nh Hotels Orio Al Serio
Nh Orio Al Serio Hotel Orio Al Serio
NH Orio Al Serio Province Of Bergamo
NH Orio Al Serio Province Of Bergamo
Nh Hotels Orio Al Serio
NH Orio al Serio Hotel
NH Orio al Serio Orio al Serio
NH Orio al Serio Hotel Orio al Serio

NH Orio al Serio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1001 reviews
Rating 8 - Good. 366 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

Filomena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Lovely stay. Good location and friendly staff!
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tony, little rock

Business traveller
Liked: Cleanliness, staff & service
Not what I am used to from other NH Hotels. Looks adjacent to the airport, but 15 minute walk. Rooms smells bad
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We landed late into Bergamo area so chose this hotel for location. It was only a ten minute walk from the airport then 15 minute taxi to Bergamo station the next morning. We were only there a short period of time but the staff were excellent and the room was very nice and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Great place really close to the airport
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Fiona

Stayed 1 night in Jun 2025

6/10 Okay

Richard

Stayed 1 night in Jun 2025

2/10 Terrible

Liz

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My husband and I arrived from Milano and checked in at the property at 10:30 pm. Upon arriving in room 242 with the thermostat not functioning and set at 25 Celsius we called the front desk. They informed us that the system would be reset. What followed was a series of follies filled with frustration, awful customer service, and pathetic excuses by the staff. After over an hour we were begrudgingly transferred to a new room 104. The thermostat was functional, but the room lacked towels, sheets, water, tea kettle... It was well after 1a.m. and my husband and I could not believe how disappointed we had been with our choice to experience the hotel. On a couple of occasions we called down to the front desk and there was no follow up. At no time did your staff apologize for the inconveniences that we experienced and their lack of effort in resolving the matter. I am afraid to think that this is normal or typical at this property.
Stayed 1 night in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, there was a very strange smell in the room. No water offered for free in the room norm coffee making facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Leilani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport!
Stayed 1 night in Jun 2025

10/10 Excellent

Mariya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Jun 2025

8/10 Good

karen

Liked: Cleanliness, room comfort
Overnight stay prior to flight in morning Transport to airport helpful but has extra cost Very slow service at bar waited 30mins for staff to arrive after using call button a number of times Room clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Sven

Stayed 1 night in May 2025

4/10 Poor

Tom

Liked: Cleanliness
Slow slow slow check in. Not very friendly.
Stayed 1 night in May 2025

4/10 Poor

Margaret

Stayed 2 nights in May 2025

10/10 Excellent

Dr Harpreet S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and rooms
Stayed 1 night in May 2025

8/10 Good

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and Comfortable- Arrived 1:10am and didn’t want to travel into Milan Central so late at night. Followed the hotel instructions to walk to hotel and relatively easy. Stayed again on the way back to catch an early morning flight
Stayed 1 night in May 2025

6/10 Okay

Larry

Stayed 1 night in May 2025

2/10 Terrible

Roei

Disliked: Amenities
My flight was cancelled and they wouldn't give me a refund
Stayed 1 night in May 2025

8/10 Good

Liam

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Malgorzata

Liked: Staff & service, property conditions & facilities, room comfort

Airport hotel

Stayed 1 night in May 2025