"The hotel was excellent. Before we arrived there were numerous messages with the hotel due to the coronavirus epidemic. The replies were prompt and i ... " More
4 Aug 2020 by Grand Hyatt Berlin
Dear DennisKirk, I sincerely thank you for having chosen to stay with us. It is great that you felt comfortable and that the service of the team met your expectations and needs. It is great to learn that you enjoyed your time with us at the fullest and we can´t wait for your return. Please do not hesitate to contact us at any time for questions or wishes. With best regards, Jan Peter van der Ree General Manager
27 Apr 2017 by Grand Hyatt Berlin
Dear Della, Thank you for having chosen to stay with us and for having taken the time to share your impressions with us. I am happy that your room and our overall facilities were to your entire satisfaction. However, I have also noticed your concerns regarding our breakfast and please rest assured that we will discuss your comments internally in order to improve our overall performance. It would be our pleasure to welcome you back in the future and needless to say, should you have any further concerns, I will be delighted to assist you at any time. Warm regards Benno Geruschkat General Manager
5 Mar 2024 by Jan Peter van der Ree
Liebe Sabrina,vielen Dank für Ihre positive Bewertung! Wir freuen uns zu hören, dass Sie einen schönen Aufenthalt bei uns hatten und dass Ihnen besonders die Freundlichkeit unseres Personals und die Lage des Hotels gefallen haben. Es ist immer schön zu hören, wenn Gäste planen, wiederzukommen. Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch erneut willkommen zu heißen.Herzliche GrüßeJan Peter van der ReeGeneraldirektor
22 Jan 2024 by Grand Hyatt Berlin
Liebe Frau Koch,vielen Dank für Ihren Besuch im Grand Hyatt Berlin. Es ist schön, dass Sie vollkommen zufrieden waren und alles Ihren Wünschen entsprach. Mein Team und ich freuen uns auf Ihren nächsten Besuch.Beste GrüßeJan Peter van der ReeHoteldirektor
24 Nov 2023 by Grand Hyatt Berlin
Lieber Giger,vielen Dank für Ihren Besuch im Grand Hyatt Berlin. Es ist schön, dass Sie sich bei uns wohlgefühlt haben und ich bedanke mich herzlich für Ihre Weiterempfehlung. Mein Team und ich freuen uns auf Ihren nächsten Besuch.Mit den besten GrüßenJan Peter van der ReeHoteldirektor
19 Jun 2023 by Grand Hyatt Berlin
Lieber Kevin, vielen Dank für Ihren Besuch im Grand Hyatt Berlin. Es ist schön, dass Sie sich bei uns wohlgefühlt haben und wir freuen uns schon auf Ihren nächsten Besuch.Herzliche GrüßeJan Peter van der ReeGeneral Manager
17 Apr 2023 by Grand Hyatt Berlin
Liebe Tina,vielen Dank für Ihr Feedback und dass Sie uns auf Ihre Erfahrung im Wellnessbereich aufmerksam gemacht haben. Wir entschuldigen uns aufrichtig dafür, dass wir Ihre Erwartungen nicht erfüllen konnten.Wir verstehen, dass die Textilfreiheit ein wichtiger Bestandteil des Wellnesserlebnisses ist und wir werden sicherstellen, dass unser Team die Regeln klar kommuniziert und durchsetzt, um sicherzustellen, dass alle Gäste ein komfortables und angenehmes Erlebnis haben.Wir bedauern, dass während Ihres Aufenthalts nicht alle Gäste die Regeln respektiert haben und dass das Team möglicherweise nicht konsequent genug durchgegriffen hat. Wir werden Ihre Anmerkungen an unser Team weitergeben, um sicherzustellen, dass alle Gäste die Regeln im Wellnessbereich respektieren.Wir möchten uns noch einmal entschuldigen, dass wir Ihre Erwartungen nicht erfüllt haben und hoffen, dass Sie uns in Zukunft die Gelegenheit geben werden, Sie von unseren hochwertigen Wellnessangeboten zu überzeugen.Mit den besten GrüßenJan Peter van der ReeHoteldirektor
Grand Hyatt Berlin offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 18299 square feet (1700 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Grand Hyatt Berlin. Parking is available for a fee. This 5-star Berlin hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
Grand Hyatt Berlin offers 342 accommodations with MP3 docking stations and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a buffet breakfast daily.
Vox Restaurant – This restaurant specialises in Asian cuisine.
Tizian Restaurant – This restaurant specialises in international cuisine. Open daily.
Vox Restaurant – On-site bar. Open daily.
1838 Deli – On-site delicatessen. Open daily.
Late-night fare is available from 24-hour room service.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Club Olympus Spa & Fitness has 6 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are allowed in the pool from 10 AM-10 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars, and is displayed on this page as 5 stars.