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Grand Hyatt Berlin

5.0 star property

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Photo gallery for Grand Hyatt Berlin

Indoor pool
Exterior
Lobby
2 restaurants, Asian cuisine
2 restaurants, Asian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

View in a map
Marlene-Dietrich-Platz 2, Berlin, BE, 10785
  • Place, Potsdamer Platz
    ‪2 min walk‬
  • Place, Berliner Philharmonie
    ‪4 min walk‬
  • Place, Brandenburg Gate
    ‪13 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed (Club Access)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Club Access)

9.6 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(52 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

9.4 out of 10
Exceptional
(15 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(22 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Club Access)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds (Club Access)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, City View

Grand Suite, City View

Grand Suite, City View

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (View)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds (View)

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About this property

Grand Hyatt Berlin

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Hyatt Berlin offers 342 accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Club Olympus Spa & Fitness has 6 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of Grand Hyatt Berlin's great location. During your stay, you're just a quick walk from Potsdamer Platz. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy Asian cuisine while dining at Vox Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, massages, or body scrubs at Club Olympus Spa & Fitness
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Potsdamer Platz and 13 minutes by foot from Brandenburg Gate
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grand Hyatt Berlin offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 18299 square feet (1700 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the luxury Grand Hyatt Berlin. Parking is available for a fee.

This 5-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
Vox Restaurant - This restaurant specializes in Asian cuisine.
Tizian Restaurant - This restaurant specializes in international cuisine. Open daily.
Vox Restaurant - Onsite bar. Open daily.
1838 Deli - Onsite delicatessen. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (EUR 26 per day)
  • Valet parking on site (EUR 5 per day)
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 44 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 1838 Deli
  • Tizian Restaurant
  • Vox Restaurant
  • Vox Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 18,299 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 8 2026 to January 9 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90.0 per night.
  • Cribs (infant beds) are available for EUR 45.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 44 per person
  • Self parking fee: EUR 26 per day
  • Valet parking fee: EUR 5 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 45.0 per night
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 12 years old are allowed in the pool from 10 AM-10 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Berlin Grand Hyatt
Grand Hyatt Berlin
Grand Hyatt Berlin Hotel
Hyatt Berlin Grand
Berlin Hyatt
Grand Hyatt Berlin Hotel Berlin
Hyatt Berlin
Grand Hyatt Berlin Hotel
Grand Hyatt Berlin Berlin
Grand Hyatt Berlin Hotel Berlin

Grand Hyatt Berlin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 719 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan Harol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

MULAYIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing negative about this hotel. Restaurant options were limited in our opinion.
Stayed 7 nights in Sep 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, the hotel was nice and the service is good, it's easy to move from there to many places
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Stayed 4 nights in Aug 2025

2/10 Terrible

Andrew

Liked: Amenities
Disliked: Staff & service
The people of the Grand Hyatt Berlin have a bad case of passive aggressive narcissism which is an odd combo for the hospitality industry.
Stayed 6 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nothing short of perfection- Would definitely be back!!
Stayed 2 nights in Sep 2025

8/10 Good

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, amazing location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patsy, Treasure Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located in the heart of things. Walking distance to the topography of terror, checkpoint Charlie, the holocaust memorial, restaurants, etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities
Great location
Stayed 1 night in Aug 2025

6/10 Okay

Adam

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie, Baton Rouge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Lingxia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Pool is clean and comfortable to relax. Staff are friendly. Bathroom is spacious and split design. Many great restaurants in walkable areas.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Stayed 1 night in Aug 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Pool

Amazing Pool and spa área!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gopalan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights on a holiday and I can’t praise the hotel enough - friendly staff, superior service, great (free!) breakfast and dining option, well maintained gym and perfect location just a short walk from Potsdamer Platz!
Stayed 5 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 4 nights in Jul 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Close to transit

Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there very professional and helpful, Very nice rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

GREG, PALO ALTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, very nice rooms, pool and jacuzzi were great. The staff are very nice and accommodating to make the stay comfortable and easy.
Stayed 1 night in Jul 2025

10/10 Excellent

tearrance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel But Restricted Dining Let it Down

The hotel is great, very clean etc & bed was very comfortable. What really spoiled it for me was the dining, the dining is hugely lacking - or it was when I was there. One restaurant completely closed for the summer and the usual menu for the main restaurant wasn’t available, just a very restricted all-day menu. If the restaurants and full menu had been available it would gave been 5⭐️ all the way but the available dining was nowhere near that level (very limited all-day menu isn’t 5⭐️ - something I’d expect more at a Premier Inn to be honest), I ate elsewhere or ordered in. It’s a shame that the dining spoiled it because it’s a lovely hotel & staff were very friendly and excellent. I’m sure that if I’d been there at another time with Vox offering its full, proper menu it would have been 5⭐️ all the way
Stayed 5 nights in Jul 2025

10/10 Excellent

ORLANDO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the property very much
Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Stayed 2 nights in Jul 2025