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4.6 out of 5

"The hotel was excellent. Before we arrived there were numerous messages with the hotel due to the coronavirus epidemic. The replies were prompt and i ... " More

By a verified traveller on Fri 31 Jul 2020

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Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€170* Per night/room 31 Mar - 1 Apr

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds (Club Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The breakfast at Grand Hyatt Berlin gets high marks from our customers. During your stay, you're just a quick walk from Potsdamer Platz. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy Asian cuisine while dining at Vox Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with aromatherapy, detox wraps or body treatments at Club Olympus Spa & Fitness
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute walk from Potsdamer Platz and 13 minutes on foot from Brandenburg Gate
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Grand Hyatt Berlin ratings based on 44 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Berlin

Everyone (29) Couples (7) Family (2)
5 out of 5
The hotel was excellent. Before we arrived there were numerous messages with the hotel due to the coronavirus epidemic. The replies were prompt and informative. We had to print a voucher for an activity ant the staff could not have been more helpful. It was a Birthday and Anniversary whilst we stayed and the hotel delivered a complimentary bottle of bubbly to our room.

Posted by , from Northern Ireland on 31 Jul 2020

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Comment from Hotel Management

4 Aug 2020 by Grand Hyatt Berlin

Dear DennisKirk, I sincerely thank you for having chosen to stay with us. It is great that you felt comfortable and that the service of the team met your expectations and needs. It is great to learn that you enjoyed your time with us at the fullest and we can´t wait for your return. Please do not hesitate to contact us at any time for questions or wishes. With best regards, Jan Peter van der Ree General Manager

5 out of 5

Posted by on 15 Oct 2018

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5 out of 5
Really good location. Nice room and helpful staff.

Posted by on 27 Nov 2017

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5 out of 5

Great hotel, short walk from underground

Pros: Rooms, swimming pool and spa.
Great hotel with a fantastic swimming pool and huge stainless steel hot tub. Staff were great, room was well maintained and well above average size, large bathroom area, bath and shower. Great double glazing, though we were above the main entrance, it was nice and quiet. Couldn't really fault it. The location is good, it's a short walk (10 minutes) from the Brandenburg gate, but not in a really busy area, so it's pretty quite on a night as most restaurants shut around 11 am in the area. An underground stop is also a short walk away (2 minutes), so you can get anywhere in the city pretty quickly from here. All in all a good place for a relaxing break and wander around the city.

Posted by , from UK on 17 Aug 2017

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4 out of 5

Nice hotel , centrally located. Lots of comforts.

It really met our standards. Spacious rooms with lots of comforts. Main problem is that the breakfast was outrageously expensive 36 euros per person. We were offered an upgrade which was also ridiculously expensive and we ended up having breakfast elsewhere everyday. They need to revisit the above issue. Otherwise we really enjoyed our stay.

Posted by , from London on 22 Apr 2017

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Comment from Hotel Management

27 Apr 2017 by Grand Hyatt Berlin

Dear Della, Thank you for having chosen to stay with us and for having taken the time to share your impressions with us. I am happy that your room and our overall facilities were to your entire satisfaction. However, I have also noticed your concerns regarding our breakfast and please rest assured that we will discuss your comments internally in order to improve our overall performance. It would be our pleasure to welcome you back in the future and needless to say, should you have any further concerns, I will be delighted to assist you at any time. Warm regards Benno Geruschkat General Manager

5 out of 5

Fantastic hotel, great location

Hotel, rooms, cleanliness, location all first class. Definitely recommend

Posted by , from Diraet on 15 Mar 2017

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5 out of 5
Es ist ein wunderschönes Hotel mit einem sehr tollen & freundlichem Personal! Die Lage des Hotel ist super, paar min. laufen und man ist beim Einkaufszentrum Mall of Berlin. Ich komme wieder.

Posted by on 4 Mar 2024

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Comment from Hotel Management

5 Mar 2024 by Jan Peter van der Ree

Liebe Sabrina,vielen Dank für Ihre positive Bewertung! Wir freuen uns zu hören, dass Sie einen schönen Aufenthalt bei uns hatten und dass Ihnen besonders die Freundlichkeit unseres Personals und die Lage des Hotels gefallen haben. Es ist immer schön zu hören, wenn Gäste planen, wiederzukommen. Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch erneut willkommen zu heißen.Herzliche GrüßeJan Peter van der ReeGeneraldirektor

5 out of 5

Posted by on 31 Dec 2023

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Comment from Hotel Management

22 Jan 2024 by Grand Hyatt Berlin

Liebe Frau Koch,vielen Dank für Ihren Besuch im Grand Hyatt Berlin. Es ist schön, dass Sie vollkommen zufrieden waren und alles Ihren Wünschen entsprach. Mein Team und ich freuen uns auf Ihren nächsten Besuch.Beste GrüßeJan Peter van der ReeHoteldirektor

5 out of 5
Zu empfehlen!

Posted by on 20 Nov 2023

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Comment from Hotel Management

24 Nov 2023 by Grand Hyatt Berlin

Lieber Giger,vielen Dank für Ihren Besuch im Grand Hyatt Berlin. Es ist schön, dass Sie sich bei uns wohlgefühlt haben und ich bedanke mich herzlich für Ihre Weiterempfehlung. Mein Team und ich freuen uns auf Ihren nächsten Besuch.Mit den besten GrüßenJan Peter van der ReeHoteldirektor

4 out of 5

Posted by on 21 May 2023

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Comment from Hotel Management

19 Jun 2023 by Grand Hyatt Berlin

Lieber Kevin, vielen Dank für Ihren Besuch im Grand Hyatt Berlin. Es ist schön, dass Sie sich bei uns wohlgefühlt haben und wir freuen uns schon auf Ihren nächsten Besuch.Herzliche GrüßeJan Peter van der ReeGeneral Manager

Property Features

Grand Hyatt Berlin offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 18299 square feet (1700 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Grand Hyatt Berlin. Parking is available for a fee. This 5-star Berlin hotel is smoke free.

  • 342 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • 18299 sq ft of conference space
  • 1700 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Berlin (QPP-Berlin Central Station) (1.9 km / 1.2 mi)
  • Metro station: Mendelssohn Bartholdy Park U-Bahn (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hyatt Berlin offers 342 accommodations with MP3 docking stations and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.

Vox Restaurant – This restaurant specialises in Asian cuisine.

Tizian Restaurant – This restaurant specialises in international cuisine. Open daily.

Vox Restaurant – On-site bar. Open daily.

1838 Deli – On-site delicatessen. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

Club Olympus Spa & Fitness has 6 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90 per night.
  • Cots (infant beds) are available for EUR 45.0 per night.

Pet Policy

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 12 years old are allowed in the pool from 10 AM-10 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 44 per person
  • Self-parking fee: EUR 26 per day
  • Valet parking fee: EUR 5 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 45.0 per night
  • Rollaway bed fee: EUR 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Grand Hyatt
  • Grand Hyatt Berlin
  • Grand Hyatt Berlin Hotel
  • Hyatt Berlin Grand
  • Berlin Hyatt
  • Grand Hyatt Berlin Hotel Berlin
  • Hyatt Berlin
  • Grand Hyatt Berlin Hotel
  • Grand Hyatt Berlin Berlin
  • Grand Hyatt Berlin Hotel Berlin

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.