"Located next to the zoo and plenty of restaurants. Walking distance to tourist attractions. Near train station. Hotel very spacious and nice rooms. Gr ... " More
31 Dec 2018 by Katharina Eycke
Thank you for your rating.
26 Feb 2024 by LF
Liebe/r Sarujan,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Es tut uns leid zu hören, dass Ihr letzter Aufenthalt nicht Ihren Erwartungen entsprochen hat und dass Sie Veränderungen im Vergleich zu früheren Besuchen feststellen.Wir bedauern, dass Sie die kostenfreien SPA- und Wellnessangebote vermissen und dass Sie das Gefühl haben, dass wir bei bestimmten Aspekten sparen, während die Preise weiterhin hoch sind. Ihr Feedback ist uns wichtig, und wir nehmen es ernst.Um sicherzustellen, dass wir besser verstehen, welche Bereiche für Sie besonders wichtig sind, würden wir uns freuen, mehr darüber zu erfahren. Gerne können Sie uns auch persönlich kontaktieren, um Ihre Erfahrungen im Detail zu besprechen.Es ist unser Ziel, jeden Aufenthalt zu verbessern, und wir werden Ihr Feedback verwenden, um notwendige Anpassungen vorzunehmen. Wir schätzen Ihre ehrliche Meinung und hoffen, die Gelegenheit zu haben, Sie bei einem zukünftigen Besuch wieder von unserer Gastfreundschaft zu überzeugen.Vielen Dank für Ihre konstruktive Kritik.Mit freundlichen Grüßen,Lisa FlechsigGuest Experience Manager
14 Feb 2024 by LF
Dear Paula,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that you had an overall enjoyable experience.Regarding your suggestion about including the spa usage in the hotel room price, we appreciate your input. The reason for the SPA InterContinental not being included in all room rates is due to rising maintenance and energy costs.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Lisa FlechsigGuest Experience Manager
14 Feb 2024 by LF
Dear CarmenThank you for taking the time to provide us with your outstanding review! We are delighted by your perfect rating and thrilled to hear that your stay was exceptional.Our team is committed to delivering exceptional service, and it's truly rewarding to know that we succeeded in creating a memorable experience for you.If there are specific highlights from your visit or any suggestions you'd like to share for further enhancement, please feel free to do so. We eagerly anticipate the opportunity to welcome you back in the future.Warm regards,Lisa FlechsigGuest Experience Manager
The following facilities or services will be unavailable from January 2 2025 to January 17 2025 (dates subject to change):
As a guest of InterContinental Berlin, an IHG Hotel, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and limo/town car service are available. Event space at this hotel measures 66700 square feet (6197 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the business-friendly InterContinental Berlin, an IHG Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this Berlin hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
InterContinental Berlin, an IHG Hotel offers 558 accommodations with iPod docking stations and minibars. Televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, dressing gowns and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Hugos Restaurant – This restaurant only serves dinner. 1-star Michelin rating. Reservations are required.
L.A. Café – This restaurant only serves breakfast. Open daily.
Marlene – On-site bar. Open daily.
Marlene – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.
2 indoor swimming pools are on site along with a sauna and a 24-hour fitness centre.
Children aged under 16 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the spa for limited hours and must be accompanied by an adult.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.