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4.5 out of 5

"Located next to the zoo and plenty of restaurants. Walking distance to tourist attractions. Near train station. Hotel very spacious and nice rooms. Gr ... " More

By a verified traveller on Mon 06 Jan 2020

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Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
€170* Per night/room 1 Apr - 2 Apr

Premium Room, 1 King Bed, City View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at InterContinental Berlin, an IHG Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Zoo Berlin. Enjoy features like free WiFi in public areas, plus 2 indoor pools and 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking and dining options include 3 restaurants, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 2 indoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Guests speak favourably about the breakfast and the location
  • Within a 15-minute walk of Zoo Berlin and Kurfürstendamm
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

InterContinental Berlin, an IHG Hotel ratings based on 27 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Berlin, an IHG Hotel

Everyone (11) Couples (6) Family (7)
4 out of 5
Located next to the zoo and plenty of restaurants. Walking distance to tourist attractions. Near train station. Hotel very spacious and nice rooms. Great spa. Vast choice for breakfast.

Posted by on 6 Jan 2020

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5 out of 5
The location was excellent and the room couldn't be faulted. Staff were excellent and most helpful

Posted by on 20 Jun 2019

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5 out of 5

Posted by on 30 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by Katharina Eycke

Thank you for your rating.

3 out of 5
Es war vor paar Jahren viel besser. - kostenlosen SPA, Wellnessbereich -man spart überall aber Preise sind immernoch hoch voneinem intercontinentalHotel habe ich mehr erwartet

Posted by on 25 Feb 2024

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Comment from Hotel Management

26 Feb 2024 by LF

Liebe/r Sarujan,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Es tut uns leid zu hören, dass Ihr letzter Aufenthalt nicht Ihren Erwartungen entsprochen hat und dass Sie Veränderungen im Vergleich zu früheren Besuchen feststellen.Wir bedauern, dass Sie die kostenfreien SPA- und Wellnessangebote vermissen und dass Sie das Gefühl haben, dass wir bei bestimmten Aspekten sparen, während die Preise weiterhin hoch sind. Ihr Feedback ist uns wichtig, und wir nehmen es ernst.Um sicherzustellen, dass wir besser verstehen, welche Bereiche für Sie besonders wichtig sind, würden wir uns freuen, mehr darüber zu erfahren. Gerne können Sie uns auch persönlich kontaktieren, um Ihre Erfahrungen im Detail zu besprechen.Es ist unser Ziel, jeden Aufenthalt zu verbessern, und wir werden Ihr Feedback verwenden, um notwendige Anpassungen vorzunehmen. Wir schätzen Ihre ehrliche Meinung und hoffen, die Gelegenheit zu haben, Sie bei einem zukünftigen Besuch wieder von unserer Gastfreundschaft zu überzeugen.Vielen Dank für Ihre konstruktive Kritik.Mit freundlichen Grüßen,Lisa FlechsigGuest Experience Manager

4 out of 5
Kylpylän käytön olisi pitänyt kuulua hotellihuoneen hintaan.

Posted by on 27 Dec 2023

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Comment from Hotel Management

14 Feb 2024 by LF

Dear Paula,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that you had an overall enjoyable experience.Regarding your suggestion about including the spa usage in the hotel room price, we appreciate your input. The reason for the SPA InterContinental not being included in all room rates is due to rising maintenance and energy costs.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Lisa FlechsigGuest Experience Manager

5 out of 5

Posted by on 24 Dec 2023

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Comment from Hotel Management

14 Feb 2024 by LF

Dear CarmenThank you for taking the time to provide us with your outstanding review! We are delighted by your perfect rating and thrilled to hear that your stay was exceptional.Our team is committed to delivering exceptional service, and it's truly rewarding to know that we succeeded in creating a memorable experience for you.If there are specific highlights from your visit or any suggestions you'd like to share for further enhancement, please feel free to do so. We eagerly anticipate the opportunity to welcome you back in the future.Warm regards,Lisa FlechsigGuest Experience Manager

5 out of 5
Ihan hyvä paikka👍

Posted by on 23 May 2023

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4 out of 5
Würden wir jedem empfehlen!

Posted by on 20 May 2023

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5 out of 5

Posted by on 27 Jul 2020

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4 out of 5

Posted by on 4 Jan 2020

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About the InterContinental Berlin, an IHG Hotel

Location Budapester Str. 2, Berlin, BE 10787

Renovations + Closures

The following facilities or services will be unavailable from January 2 2025 to January 17 2025 (dates subject to change):

  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Property Features

As a guest of InterContinental Berlin, an IHG Hotel, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and limo/town car service are available. Event space at this hotel measures 66700 square feet (6197 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the business-friendly InterContinental Berlin, an IHG Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this Berlin hotel.

  • 558 guestrooms or units
  • 14 levels
  • 2 buildings
  • 3 dining venues
  • 66700 sq ft of conference space
  • 6197 sq. m of conference space
  • Built in 1958
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Berlin Zoological Garten Station (1.5 km / 0.9 mi)
  • Metro station: Wittenbergplatz U-Bahn (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

InterContinental Berlin, an IHG Hotel offers 558 accommodations with iPod docking stations and minibars. Televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, dressing gowns and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Hugos Restaurant – This restaurant only serves dinner. 1-star Michelin rating. Reservations are required.

L.A. Café – This restaurant only serves breakfast. Open daily.

Marlene – On-site bar. Open daily.

Marlene – This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

2 indoor swimming pools are on site along with a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages.

  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30.00 per accommodation, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 16 years old are allowed in the spa for limited hours and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 43 for adults and from EUR 24.50 for children
  • Self-parking fee: EUR 36 per day
  • Valet parking fee: EUR 36 per day
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Pool fee: EUR 10 per day
  • Spa fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin InterContinental
  • InterContinental Berlin
  • InterContinental Hotel Berlin
  • Intercontinental Berlin Hotel Berlin
  • InterContinental Berlin Hotel

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.