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4.5 out of 5

"Room Design excellent - good spacing of furniture etc .. all very tastefl " More

By a verified traveller on Mon 16 Sep 2019

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City Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€196* Per night/room 4 Apr - 5 Apr

Suite (Mandala)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio (Garden)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Suite (Management)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The Mandala Hotel Berlin's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Potsdamer Platz. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi
  • Enjoy Regional cuisine with garden views at FACIL, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with reflexology, Thai massages or body scrubs at ONO Spa
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a gym and bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Potsdamer Platz and 13 minutes on foot from Brandenburg Gate
  • Airport, train station pick-up and local-area shuttle service available for a fee

The Mandala Hotel Berlin ratings based on 49 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Mandala Hotel Berlin

Everyone (18) Couples (25) Business (1) Family (3)
5 out of 5
Room Design excellent - good spacing of furniture etc .. all very tastefl

Posted by on 16 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by Hotel Manager

Dear Guest, Thank you very much for your kind words about your stay at THE MANDALA HOTEL. We are very glad to hear that you enjoyed your stay in our hotel so much. Your remarks about our design and facilities are also well received. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Yours sincerely, THE MANDALA Team

5 out of 5

Excellent hotel in good location

Pros: Very new and modern design. Light and quiet room divided into sleeping and sitting areas with separate dressing room and small kitchenette
Cons: the bathroom has dispenser soap and shower gel: toiletries would be better. There are not enough coat hangars
Location: Potsdamer Platz is very centrally located with major sights within walking distance. Sections of the wall nearby.
Greatly enjoyed our short stay in this hotel. Very centrally located.

Posted by , from London on 15 Sep 2017

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Comment from Hotel Management

18 Sep 2017 by The Mandala Hotel Team

Dear Alison, Thank you very much for taking the time to rate our hotel. We are glad to read that you liked our design and set up of the room. We are using dispensers in our bathroom for our environment. We have a certain amount of hangers in every room, are these not enough we are always happy to bring more. We thank you very much for your review. We are looking forward welcoming you back very soon.

5 out of 5
Lovely hotel, excellent room, great location in Potzdamer Platz.

Posted by , from Englan on 18 Aug 2017

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Comment from Hotel Management

21 Aug 2017 by The Mandala Hotel Team

Thank you so much for your great review. We are glad to read that you had a wonderful time.

5 out of 5

Great hotel in good location

We came to Berlin for Christmas markets and stayed here for 3 nights. We really enjoyed our stay. One of the markets was a minute's walk away. This was a a perfect location for all the sights too. The staff were very polite and attentive. The hotel bar was also great. The hotel restaurant gets booked up so pre-book in advance. We'd definitely recommend this hotel.

Posted by , from Reading, UK on 14 Dec 2016

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Comment from Hotel Management

29 Dec 2016 by THE MANDALA - Team

Thank you very much for your review about your stay at THE MANDALA HOTEL. We are pleased to read that you have enjoyed your stay with us and that everything was to your satisfaction. We are proud to read your recommendation and hope to welcome you back in the future.

5 out of 5

Great Berlin Hotel

The hotel was extremely good. It was extremely central to see all of the sites in Berlin. Could not have been better.

Posted by on 3 Sep 2015

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5 out of 5

Posted by on 8 Feb 2024

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Comment from Hotel Management

9 Feb 2024 by The Mandala Hotel

Sehr geehrter Herr Roth,herzlichen Dank für die Bewertung Ihres Aufenthalts im THE MANDALA HOTEL.Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Haus so genossen haben. Wir bemühen uns sehr die Erwartungen unserer Gäste zu übertreffen und wir sind sehr froh, wenn uns dies gelingt.Wir würden uns sehr freuen, Sie möglichst bald wieder bei uns als Gast begrüßen zu dürfen und stehen Ihnen bei Fragen und Wünschen gerne zur Verfügung.Mit freundlichen Grüßen, Ihr THE MANDALA Team

5 out of 5
Purely excellent!

Posted by on 25 Aug 2023

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Comment from Hotel Management

25 Aug 2023 by The Mandala Hotel

Dear guest,Thank you very much for your kind words about your stay at THE MANDALA HOTEL.Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Yours sincerely, THE MANDALA Team

5 out of 5
Wir waren für einen Städte Trip in Berlin und hatten einen wunderschönen Aufenthalt im Hotel. Sehr freundliche Mitarbeiter, super Qualität vom Essen. Wir fühlten uns rundum zufrieden.

Posted by on 10 May 2023

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Comment from Hotel Management

11 May 2023 by The Mandala Hotel

Sehr geehrter Gast,herzlichen Dank für das freundliche Feedback bezüglich Ihrer Erfahrungen im THE MANDALA HOTEL.Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Haus so genossen haben. Wir bemühen uns sehr die Erwartungen unserer Gäste zu übertreffen und wir sind sehr froh, wenn uns dies gelingt.Ihr Lob sowohl zu unseren Mitarbeitern als auch zum Frühstück und dem ONO Spa bedeutet uns sehr viel und wir freuen uns zu hören, dass es Ihnen so sehr gefallen hat. Eines unserer wichtigsten Anliegen ist es, unseren Gästen eine Auszeit vom Alltag zu bieten und auf diese Weise zur optimalen Regenerierung beizutragen.Es freut uns zu lesen, dass Sie einen gelungenen Aufenthalt bei uns verbracht haben und wir hoffen, bald wieder einmal Ihre Gastgeber sein zu dürfen.Mit freundlichen Grüßen, Ihr THE MANDALA Team

5 out of 5

Posted by on 7 Jan 2023

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Comment from Hotel Management

7 Mar 2023 by The Mandala Team

Dear Vebi,Thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL.Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal.We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.Kind regards, Your THE MANDALA Team

5 out of 5
einfach super es waren 3 tolle Tage wir kommen wieder

Posted by on 17 Jan 2020

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About the The Mandala Hotel Berlin

Location Potsdamer Str. 3, Berlin, BE 10785

Property Features

The Mandala Hotel Berlin offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, 2 meeting rooms, and limo/town car service are available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury The Mandala Hotel Berlin. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Berlin hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Built in 1999
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Berlin Potsdamer Platz Station (0.3 km / 0.2 mi)
  • Metro station: Potsdamer Place U-Bahn (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Mandala Hotel Berlin offers 158 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels and Netflix. Accommodation at this 5-star hotel has kitchenettes with fridges, kitchenware and utensils and coffee/tea makers. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Netflix
  • DVD player
  • Fridge
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

FACIL – Overlooking the garden, this restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). 2-star Michelin rating.

QIU – This restaurant specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

A complimentary food shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby

Spa Services

ONO Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Mandala Hotel Berlin offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses wind and solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property uses wind and solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Renewable energy source - wind
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 350 per stay
  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 18 for children
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 150 (one-way)
  • Covered self-parking fee: EUR 25.00 per day
  • Valet parking fee: EUR 5.00 per stay
  • Rollaway bed fee: EUR 100 per night
  • Facilities fee: EUR 20 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mandala
  • Mandala Berlin
  • Mandala Hotel
  • Mandala Hotel Berlin
  • Mandala Hotel Berlin
  • Mandala Hotel
  • Mandala Berlin
  • Hotel The Mandala Hotel Berlin Berlin
  • Berlin The Mandala Hotel Berlin Hotel
  • Hotel The Mandala Hotel Berlin
  • The Mandala Hotel Berlin Berlin
  • The Mandala Hotel
  • Mandala
  • The Mandala Hotel Berlin Hotel
  • The Mandala Hotel Berlin Berlin
  • The Mandala Hotel Berlin Hotel Berlin

You should know

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.