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Eurostars Indautxu

4.0 star property

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Photo gallery for Eurostars Indautxu

Bar (on property)
Meeting facility
Suite
Double Room, Connecting Rooms
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Plaza Bombero Etxaniz S/n, Bilbao, Vizcaya, 48010
  • Place, Plaza Moyua
    ‪8 min walk‬
  • Place, San Mames Stadium
    ‪13 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪16 min walk‬
  • Airport, Bilbao (BIO)
    ‪14 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Extra Bed)

Double Room (Extra Bed)

Double Room (Extra Bed)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, Connecting Rooms

Double Room, Connecting Rooms

Double Room, Connecting Rooms

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Eurostars Indautxu

Hotel with a 24-hour front desk, near San Mames Stadium
A 24-hour front desk, a library, and wedding services are available at this hotel. Additionally, a TV in a common area, a porter/bellhop, and multilingual staff assistance are onsite.
Eurostars Indautxu offers 184 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Bilbao hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the helpful staff at Eurostars Indautxu. During your stay, you're just a quick walk from Ensanche. Enjoy features like breakfast (surcharge) and a library.
  • Free WiFi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Amenities include a multilingual staff, Library, and TV in a common area
  • 13 minutes by foot from San Mames Stadium and a 4-minute drive from Guggenheim Museum Bilbao
Eurostars Indautxu offers its guests a library, multilingual staff, and room service (during limited hours). Eurostars Indautxu also features shopping on site, a porter, and a television in a common area. The front desk is open around the clock.

Smoking is allowed in designated areas at this 4-star Bilbao hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person

Things to do

  • Library
  • Shopping
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Spa

  • In-room massages

Accessibility

  • No lift
  • Thin carpet in public areas

More

  • 6 floors
  • Banquet hall
  • Built in 100
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - B01568344
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.

Property is also known as

Bilbao Hotel Silken Indautxu
Bilbao Indautxu
Hotel Silken Bilbao
Hotel Silken Bilbao Indautxu
Hotel Silken Indautxu
Hotel Silken Indautxu Bilbao
Indautxu
Indautxu Bilbao
Silken Indautxu
Silken Indautxu Bilbao
Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel
Hotel Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel Bilbao

Reviews

Eurostars Indautxu Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 447 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location could have been better
Stayed 1 night in Aug 2025

10/10 Excellent

Tamara

Stayed 8 nights in Jul 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property was clean, comfortable and friendly. It is well maintained and managed. I would certainly recommend it and go back again if I visit Bilbao.
Stayed 4 nights in Aug 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
The air conditioning did not work well in our room. The front desk told us that the air conditioning was connected to one unit and there was nothing they could do. We asked to be switched to a different room and they could not accommodate us. This made our stay very uncomfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Frances

Stayed 6 nights in Jul 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel all round
Stayed 3 nights in Jul 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to just about everything

The hotel is right in the middle of everything.
Stayed 2 nights in Jul 2025

6/10 Okay

elizabeth

Liked: Cleanliness, staff & service

Rather disappointed

I stayed in a standard room with terrace. The photos show a bistro set on the terrace. This had nothing and was more of a balcony than terrace. There was no way a bistro set was fitting on it! The rooms are advertised as being soundproofed. They absolutely aren't. I could hear everything in my neighbours room. The room and bathroom are looking a bit tired and ready for a refresh and there were no bathrobes. They’re advertised as bright rooms but the walls are brown .. rather oppressive. The aircon seems to be centrally controlled by reception. Otherwise, it’s generally a pleasant hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good base

Perfectly located for a base for getting around the city, bright, cool and tidy room. Check in was very easy, all staff we encountered were very helpful. Used the breakfast restaurant one morning, wasn't great
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan C

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff in the afternoons weren't very friendly and the internet was the worst I've experienced in a hotel It was not only very slow, it was also very unstable and dropped every few minutes.
Stayed 3 nights in Jul 2025

8/10 Good

Grace

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it , beautiful , centric, perfect for me The only thing was the air conditioning that doesn’t cool at a comfortable temperature.. i was warm everyday and in a 3 hours later i can fall asleep ..
Stayed 2 nights in Jul 2025

8/10 Good

David, Bowdon

Liked: Cleanliness, property conditions & facilities
Nice property
Stayed 4 nights in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
A very comfortable hotel. Great breakfast. Most surprisingly a good bar with food - and not at most hotel bar prices.
Stayed 2 nights in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanliness was more than ok, personnel in the breakfast could have been more kind.
Stayed 7 nights in Jun 2025

10/10 Excellent

Michelle, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with a great location and clean rooms. The breakfast was great and staff was very helpful. Will be staying here in the future 😊
Stayed 2 nights in Jun 2025

10/10 Excellent

Idolidia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the location, food, drinks, convenience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra, new plymouth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun and easily accessible
Stayed 6 nights in Mar 2025

10/10 Excellent

Etienne

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay and very good staff
Stayed 1 night in May 2025

8/10 Good

D J

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025