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Axel Hotel San Sebastián - Adults Only

4.0 star property

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Photo gallery for Axel Hotel San Sebastián - Adults Only

Interior entrance
Reception
Terrace/patio
1 bedroom, minibar, in-room safe, desk
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
Calle Amara 26, San Sebastián, 20006
  • Concha Promenade
    ‪3 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪19 min walk‬
  • Reale Arena
    ‪3 min drive‬
  • San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Axel Premium

1 bedroom, minibar, in-room safe, desk

Axel Premium

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City

Axel City

Axel City

8.8 out of 10
Excellent
(35 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

1 bedroom, minibar, in-room safe, desk

Axel Suite

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite

Axel Junior Suite

Axel Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Single

Axel Single

Axel Single

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Large Twin Bed

View all photos for Axel Premium Superior, Terrace

Terrace/patio

Axel Premium Superior, Terrace

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Reception

The Social Hub San Sebastián

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 242 reviews
The price is €105
includes taxes & fees
31 Aug - 1 Sept
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About this property

Axel Hotel San Sebastián - Adults Only

Adults-only hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Axel Hotel San Sebastián - Adults Only offers 100 accommodations with minibars and safes. This San Sebastián hotel provides complimentary wireless Internet access.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam.
Axel Hotel San Sebastián - Adults Only's great location gets high marks from our customers. During your stay, you're just a quick walk from Concha Beach. Free WiFi in public areas, a full-service spa, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with facials, massages, or body scrubs at the spa
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Academia de Baile Natalia y Fermin and 7 minutes by foot from Concha Beach
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. Axel Hotel San Sebastián - Adults Only offers its guests a full-service spa, a sauna, and a 24-hour fitness center. A seasonal outdoor pool, spa services, and a terrace are also featured at the business-friendly Axel Hotel San Sebastián - Adults Only. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 11:00 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 18 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • One of the dining venues
The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 26 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastián
Axel Hotel San Sebastián - Adults Only Hotel San Sebastián

Axel Hotel San Sebastián - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 322 out of 561 reviews
Rating 8 - Good. 165 out of 561 reviews
Rating 6 - Okay. 47 out of 561 reviews
Rating 4 - Poor. 17 out of 561 reviews
Rating 2 - Terrible. 10 out of 561 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at reception and breakfast room. The hotel was very clean and the rooms were different to the usual hotel room layout they had a quirky desi
Stayed 3 nights in May 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Informal fresh approach. Room quite cramped, insufficient hanging space. Basin pop-up plug did not work
Stayed 3 nights in May 2025

10/10 Excellent

alina

Liked: Amenities
Great hotel and staff, will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Excellent hotel. It’s an LBGTQ+ friendly chain but they welcome everyone. We loved our stay. The location is great, walkable to many bars & restaurants as well as the beach and old town. There’s a nice grocery store just down the street. Parking is 26 Euros a night. We would stay there again in a heart beat.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gerard

Stayed 3 nights in Apr 2025

10/10 Excellent

Martyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Defo 5* Hotel to my mind

Short stay, but brilliant hotel, so wish it could have been longer. Great location, superb people and excellent facilities. Superb spa, wonderful breakfast and great rooms
Shoreline
Historic statue
Stayed 1 night in Apr 2025

4/10 Poor

Wolfgang

Travelled with family
Disliked: Staff & service
Staff unhelpful/unfriendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great facilities and very friendly and helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

BURCU

Liked: Staff & service, property conditions & facilities
Great hotel to stay! Pasti (the lady at the coffee section) is so kind and nice, we liked the hospitality a lot
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our walk to Concha beach each day and felt the hotel is in a great position for us. The staff were very informative of places to visit. It was easy to get the bus from the airport and walk to the hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Gurprit

Stayed 2 nights in Mar 2025

10/10 Excellent

Shona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very friendly and helpful. The room very clean and to a high standard. Breakfast amazing and staff very nice. A great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Kissel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bed were ok. However, the shower changed temperature by itself, its door did not close, making the floor a bit wet and the toilet did not work properly. On top of that the staff was not very friendly, leaning to rude. We only stayed one night, and wouldn't stay again. Its a good option if you need something close to the train station other than that, nothing special.
Stayed 1 night in Mar 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Everything das good
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new Axel is beautiful. From my initial greeting by a very hospitable Racquel, to the gorgeous room. Everything is spotlessly clean, obviously it’s new but the bed was comfortable and a gorgeous shower. My only tiny negative is that the spa pool could have been warmer, but the hotel was superb value for money and a fifteen minute walk from The Conch and incredible food options of the Old Town. I would recommend it highly
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! The gentleman at the front desk was helpful and knowledgeable! The room was spacious. I would definitely stay there again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and hip. Great service and vibe. Walkable to everywhere you want to go. We stayed in winter and did not use the pool. If you are looking for a view of the sea, this is the only drawback.
Stayed 3 nights in Jan 2025

8/10 Good

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024