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Aparthotel

Santiago Apartments Bilbao

3.5 star property

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Photo gallery for Santiago Apartments Bilbao

A modern hotel lobby with a glass partition, a black and brown carpet, and a ceiling light fixture.
A modern kitchen with grey cabinets, a built-in oven, a stainless steel sink, and a marble countertop.
A wooden door with the number 106 on it.
A modern building with a glass facade, adjacent to a brick building with a red and white striped awning.
A modern interior with marble steps, a reception desk, and a sign for 'El Rincón de Carlos Restaurante'.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
Licenciado Poza street, 12, Bilbao, Vizcaya, 48011
  • Place, Plaza Moyua
    ‪5 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪13 min walk‬
  • Place, San Mames Stadium
    ‪14 min walk‬
  • Airport, Bilbao (BIO)
    ‪16 min drive‬

Room options

View all photos for One Bedroom Apartment for 2 people

A hotel room with a bed, wooden wardrobe, bedside table, lamp, and curtains.

One Bedroom Apartment for 2 people

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment for 3 people

A hotel room with a bed, wooden wardrobe, bedside table, lamp, and curtains.

Two Bedroom Apartment for 3 people

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment for 4 people

A hotel room with a bed, wooden wardrobe, bedside table, lamp, and curtains.

One Bedroom Apartment for 4 people

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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The price is €202
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About this property

Santiago Apartments Bilbao

This smoke-free aparthotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a coffee/tea maker and a dishwasher, and other amenities include free WiFi and a flat-screen TV.
Santiago Apartments Bilbao offers 35 accommodations with espresso makers and safes. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the aparthotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Santiago Apartments Bilbao, you're just a quick walk from Ensanche. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. This comfortable aparthotel has 35 apartments on 7 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a living room, and a flat-screen TV
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Guggenheim Museum Bilbao and San Mames Stadium
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour health club, a rooftop terrace, and multilingual staff are also featured at Santiago Apartments Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Bilbao aparthotel is smoke free.

Santiago Apartments Bilbao has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 16.50 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • 24-hour health club
  • Gym
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 35 units
  • 7 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 16.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Edificio Santiago
Edificio Santiago Apartment
Edificio Santiago Apartment Bilbao
Edificio Santiago Bilbao
Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Aparthotel
Apartamentos Turísticos Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Bilbao
Edificio Santiago
Santiago Apartments Bilbao Bilbao
Santiago Apartments Bilbao Aparthotel
Santiago Apartments Bilbao Aparthotel Bilbao

Santiago Apartments Bilbao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 8 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ana

Liked: Cleanliness, check-in, communication, listing accuracy
Great location! Walking distance to Guggenheim and Old Town Bilbao. Apartment is spacious and well-designed and with assigned parking spot.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

BERNAL ALBERTO CHAVARRIA

Liked: Cleanliness, check-in, communication, listing accuracy
First and most wonderful and helpful staff, everyone making the best of the experience; location is one of a kind, just next to everything. The unit was comfortable to the best, neatly clean, fully equipoed, and Bilbao it’s a gastronomic and ambience best experience. Will definitely return
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Devon

Liked: Cleanliness, property conditions & facilities, communication
Great location, friendly staff
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Margaret Mary

Liked: Cleanliness, check-in, communication, listing accuracy
Clean, comfortable apartment in a very central location. Very quiet at night which we appreciated! Friendly and helpful check in staff. Housekeeping took place even during our short stay of 3 nights. Not a service we have experienced in other apartments on our travels so again, appreciated. Restaurants, supermarkets etc all nearby. Highly recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jane Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff at reception were extremely helpful and friendly.
Stayed 6 nights in Jul 2023
Verified review

8/10 Good

Jorge

Liked: Amenities, property conditions & facilities, communication
Convenient location. Friendly staff.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Ide

Liked: Cleanliness, property conditions & facilities, communication
The front desk staff are friendly. Convenient transportation. Spacious rooms where you can relax. Supermarkets are nearby. Everything is great.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
I barely review any hotel but this one was a great find. EXCELLENT LOCATION! You can walk to the Guggenheim or many many restaurants around.
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Way Overpriced Pension

Equivalent to a U.S. Extended Stay, double the price, but more like a 1 star Spanish pension in accommodations. Beyond the 2 non-functional lights, the crappy waterboard bed, cramped time-capsule shower, white-stained couch, and skid marks on the wall, I withhold recommendation unless your looking for Section 8 housing while visiting the museum. Ripoff unless you get this somehow under a hundred - and even then you’ll still have all the above to luxuriate in.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Palle Bo

Liked: Cleanliness, amenities, communication
Rart værelse med alt hvad man kunne få brug for. Rengøring hver dag.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Ihor

Liked: Cleanliness, room comfort, communication
Muy recomendable
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Arturo Alonzo

Liked: Cleanliness, property conditions & facilities, communication
Muy amables y cordiales al recibirte, asi como muy dispuestos a orientarte sobre la ciudad y zonas de interés. El departamento muy cómodo y agradable. Sin embargo las camas y almohadas muy duras. Sí volvería.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

部屋もサービスも素晴らしい

美味しいレストランを紹介してくださったり、雨の日は傘を貸してくださったり、部屋も素晴らしいですが、サービスが本当によかったです。気持ちよく滞在させていただきました。 場所もとても便利で、近くにスーパーがあり、キッチンの設備が良いのです食事を作るのも便利です。
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, room comfort, communication

Super fantastique

Emplacement parfait,proche de tout et pourtant tres calme.les appartements sont grands avec toutes les commodités
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

frank

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ruim en comfortabel met alle voorzieningen. Uitzicht was minder fraai op andere gebouwen.
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Rigtig fin og ren hotellejlighed med central beliggenhed. Venlig og hjælpsom reception. Sparsomt med køkkenudstyr.
Stayed 3 nights in Mar 2022
Verified review

10/10 Excellent

Gilles

Liked: Cleanliness, room comfort, communication

Petit Séjour à Bilbao en Famille

Très bon hôtel super bien placé dans le Nouveau Centre actif de Bilbao, tout à pied avec tout ce qui est nécessaire autour… super accueil également . À recommander à 100%w
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

nancy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, few blocks from Guggenheim, minutes walk to old town, parking right under ground. Front desk check in efficient. The unit could use a refresh but for the price and space of the unit a value in spend.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Residence centralissimo.

Ottimo Residence situato in centro città, a due passi dalle principali attrazioni e comunque ben collegato alla Metro. Struttura confortevole, personale gentile e disponibile.
Stayed 4 nights in Jun 2018
Verified review

2/10 Terrible

EJ

Disliked: Staff & service, property conditions & facilities

Unforgivable Rudeness from Staff Member

The stay started on the wrong foot before I even arrived. When I booked, I was told I would have to pay upon arrival. However, the hotel charged me for the reservation a week early without alerting me first. That was not ok and I let them know, but wanted to give them a chance based on the stay. After check in, I went to the apartment and checked the layout to choose which room would go to the rest of my family before they arrived. In the smaller room, I noticed that a lamp was unplugged. As I got closer, I noticed that its cover was broken. Since an eleven year-old would have been in the room, I didn't want there to be any confusion about the damage, so I immediately took a picture and went to notify the front desk agent, less than 5 minutes after he had given me the key. When I showed him the picture, he actually had the nerve to accuse me of breaking it myself. He said that since the cleaning staff had already cleaned the room and didn't report it, it must have been done after. I couldn't believe it. Instead of causing a scene, I just told him to let me know what the staff said and went back to my room. I'm still in shock. Because of that, I went back up and documented all that was wrong with the space and there was a lot: loose and broken handles. The shower was also too tight. I felt scared to touch anything for fear of being blamed. He ruined our stay. The sad bit is that the other staff could have been nicer, but he poisoned our experience. We will never return.
Stayed 3 nights in Jun 2018
Verified review

8/10 Good

MARIA C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen departamento, bien equipado,limpio.Lo único malo es que el sofá cama era incomodo
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plutôt bien

Idéalement placé pour les visites de Bilbao Un peu bruyant bien dommage sinon rien a redire
Stayed 2 nights in Aug 2017
Verified review

6/10 Okay

Trine

Disliked: Staff & service, property conditions & facilities, room comfort

Not coming back!

Check-in didn't work well, as we were met by a really grumpy lady in the reception, who had no intentions of helping us, and started blaming us we hadn't pre-booked parking. The apartment was okay, but the kitchen lacked basic equipment. The location is really good though, with Guggenheim and San Mamés within walking distance. The restaurant is only open for lunch and has no menu available.
Stayed 4 nights in Jul 2017
Verified review

8/10 Good

Gilberto

Liked: Staff & service, room comfort

Apartamento

El apartamento luce un poco viejo, necesita renovarse