21 May 2017 by Beatriz Martínez - Guest Experience
Dear customer, Thank you very much for trust in our hotel! It has been a pleasure to have you with us. The whole Gran Bilbao hotel team is glad to know that you enjoyed our city. It is a pleasure to know that you visited San Sebastian too. It is wonderful to know that our facilities have met your expectations! We hope to have the opportunity to welcome you again. Kind regards,
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 19375 square feet (1800 square metres) and includes a conference centre. A fitness centre, tour or ticket assistance, and vending machine are also featured at the business-friendly Hotel Gran Bilbao. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4-star Bilbao hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Gran Bilbao offers 202 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets. This Bilbao hotel provides complimentary wireless Internet access. Bathrooms include baths or showers and bidets. Cots/infant beds (complimentary) are also available.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Restaurant Hotel – On-site restaurant.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
