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4.0 out of 5

"Hotel was very nice, clean, the staff were very helpful and it is ideally situated. The only downfall was the WiFi which I have used in the past was v ... " More

By James K. on Thu 01 Oct 2015

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Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€98* Per night/room 9 Jun - 10 Jun

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Club Double or Twin Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Silken Indautxu Bilbao, you're just a quick walk from Ensanche. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at Etxaniz, a bistro that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • 13 minutes by foot from San Mames Stadium and a 4-minute drive from Guggenheim Museum Bilbao

Hotel Silken Indautxu Bilbao ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Silken Indautxu Bilbao

Everyone (3) Business (1) Couples (13) Family (2) Friends (2) Other (1)
5 out of 5

Very Niice hotel

Hotel was very nice, clean, the staff were very helpful and it is ideally situated. The only downfall was the WiFi which I have used in the past was very poor and should be free for all users rather than having to sign in every time or pay for a better service.

Posted by on 1 Oct 2015

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5 out of 5

Superb hotel in Bilbao

Excellent quality hotel, wonderful staff especially the batman. Good location with plenty of bars and restaurants close by. Guggenheim 5 mins walk as is bus to airport. My 2nd visit to thishotel

Posted by on 15 Dec 2014

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4 out of 5

Good, well run hotel, well located

Good check in. Free wifi. Good breakfast. Good food. Good comfortable room with large bathroom. All clean and well run. Located walking distance of all Bilbao sites of interest. Efficient checkout.

Posted by on 3 Sep 2013

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4 out of 5

An ideal Position to see Bilbao

Staff were welcoming and helpful. We were at the back, which was quiet but you have to go down some steps to get to the lift! Clean and compact room. BilbaoGreeters were terific and I hope they can work with the hotel. Go to their website and arrange a meeting. Can walk to Museum and Old Rioja Building.

Posted by on 27 Jul 2012

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4 out of 5

Great central hotel for city break

Really comfortable 4* hotel in central city position giving easy walking access to all main attractions. Situated in quiet part of town so no noise in evening. Large room and bathroom all clean with free wifi. We stayed to attend BBK festival and was excellent base. No problem with our return in early hours of morning and no disturbance when we slept late the following day. 15 min walk to fabulous Guggenheim museum and river walk ways. Excellent food in bars and restaurants.

Posted by on 18 Jul 2012

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5 out of 5

Posted by on 1 Mar 2020

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4 out of 5
Hyvä sijainti, kaikki toimi, mukava sisäpiha ja mahdollisuus katsoa matsia kankaalta.

Posted by on 2 Nov 2019

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4 out of 5
Nice Hotel in a good area of the city. Most points of interesst could be reached by foot from the hotel. Bathrooms were well maintained, but starting to become "oldfashioned".

Posted by on 23 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by HOTEL SILKEN INDAUTXU ****

Thanks for your feedback, keep on working in order to improve our facilities, which would be possible as from November. Best regards

3 out of 5
+ good breakfast, bathtub, bed, clean room/hotel, location. - parking lot and parking spaces were too small, mix up with the room

Posted by on 20 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by HOTEL SILKEN INDAUTXU

Thank you for your time and feedback, it´s been a pleasure having you as a guest of this house. Regards

4 out of 5
Pros: Rauhallinen
Location: Guggenheim melko lähellä
Melko helposti saavutettavissa lentokenttäbussilla.

Posted by , from Espoo on 8 Oct 2017

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Comment from Hotel Management

26 Oct 2017 by Hotel Silken indautxu ****

Estimado Rauhallinen Agradecemos su feedback y tiempo dedicado en valorar su estancia, su opinión es muy importante para nosotros. Esperamos verle en más ocasiones, aquí en Silken Indautxu será un placer darle nuevamente la bienvenida.

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. A fitness centre, a library, and a terrace are also featured at the business-friendly Hotel Silken Indautxu Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Silken Indautxu Bilbao was completed in June 2020. This 4-star Bilbao hotel is smoke free.

  • 184 guestrooms or units
  • 6 levels
  • 2 buildings
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Bilbao Autonomia Station (0.7 km / 0.4 mi)
  • Metro station: Indautxu Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Silken Indautxu Bilbao offers 184 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, designer toiletries, bidets and complimentary toiletries. This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Down blanket
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Etxaniz – This bistro specialises in local cuisine and serves lunch and dinner.

Indautxu – This diner serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Tax ID - B01568344

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. The tax ID number is B01568344. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • No lifts
  • Property registry number - HBI01053
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - B01568344
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bilbao Hotel Silken Indautxu
  • Bilbao Indautxu
  • Hotel Silken Bilbao
  • Hotel Silken Bilbao Indautxu
  • Hotel Silken Indautxu
  • Hotel Silken Indautxu Bilbao
  • Indautxu
  • Indautxu Bilbao
  • Silken Indautxu
  • Silken Indautxu Bilbao
  • Silken Indautxu Bilbao Bilbao
  • Hotel Silken Indautxu Bilbao Hotel
  • Hotel Silken Indautxu Bilbao Bilbao
  • Hotel Silken Indautxu Bilbao Hotel Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.